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Certified Benz & Beemer - Service Center

Scottsdale, AZ

4.8
1,621 Reviews
Call Service Center (888) 553-7071

1,621 Reviews of Certified Benz & Beemer - Service Center

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May 18, 2021

Jacob was an extremely professional and knowledgeable salesman. He helped me find the car I truly was satisfied with. Thank you Jacob! Much success to you! More

by ljmadrid56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Autry
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May 18, 2021 -

Certified Benz & Beemer responded

Dear ljmadrid56: You are very welcome and thanks so much for choosing CBB! We are delighted that Jacob was so helpful with your recent purchase. Please let us know when we can provide you with another 5 Star experience in the future.

May 18, 2021

Collin did a great job! He was super nice and made the experience very enjoyable. He had great communication and kept us well informed during the process of getting our car fixed More

by Jadepino
Recommend Dealer
Yes
Employees Worked With
Collin Moore
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May 19, 2021 -

Certified Benz & Beemer responded

Dear Jadepino: Thanks for sharing your compliments on Collin's excellent customer service. We are glad that he was so communicative and helped you have a 5 Star experience. We are grateful for your business and look forward to providing you with another high quality experience on your next visit.

May 15, 2021

I love my new car. I appreciate you having the patience to finding my perfect vehicle. You were soo polite and helpful! Even taking the time on your day off to assist me!! I can’t say thank you enough! But More

by Zacharyjohnson196
Recommend Dealer
Yes
Employees Worked With
Brandon Schneider, Matthew Finkenberg
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May 07, 2021

I trust them with ALL my cars whether a Benz or Beemer! Driving a Jeep 2014 SRT and I couldn't be happier with their service. Collin is awesome and makes it easy for me as I like to text due to a busy sc More

by gostrovsky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Report | Print
May 10, 2021 -

Certified Benz & Beemer responded

Dear gostrovsky: We really appreciate your kind words and support! Thanks for sharing your feedback with us regarding our Service Department. It's great to hear how well Collin takes care of you and that you will be returning to CBB in the future.

May 06, 2021

Rich was excellent it keeping me up to date on the progress of the repairs. He also assisted with pushing the extended warranty reimbursements through. More

by Cartop88!$
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Roberts
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May 06, 2021 -

Certified Benz & Beemer responded

Dear Cartop88!$: Thanks so much for the 5 Star review! We are glad that Rich was so helpful and communicative with your Service visit. We really appreciate your business and look forward to assisting you again.

May 06, 2021

Rich made sure are vehicle was serviced properly and made sure we received all the services that were still covered by by our service plan. He also made recommendations for future services needed. He was ver More

by Smiller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Roberts
Report | Print
May 06, 2021 -

Certified Benz & Beemer responded

Dear Smiller: We couldn't be happier to hear that Rich was so helpful with your recent visit to our Service Department. Thanks so much for choosing CBB and we look forward to providing you with another 5 Star experience on your next visit.

May 06, 2021

Rich in service was phenomenal! Very professional and kept us in the loop the entire time. He went above and beyond to help us. Well done!! More

by susy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Roberts
Report | Print
May 10, 2021 -

Certified Benz & Beemer responded

Dear susy: Thanks so much for the 5 Star review! We are glad that Rich was so helpful with your recent visit to our Service Department. We really appreciate your business and look forward to helping you again in the future.

May 03, 2021

Rich Roberts is always very helpful and is great at keeping me in the know! He takes his time explaining issues and solutions. He is an asset to Benz and Beemer. More

by aahlrichs24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Roberts
Report | Print
May 05, 2021 -

Certified Benz & Beemer responded

Dear aahlrichs24: We appreciate that you shared your compliments of Rich's great customer service. It's nice that he was able to clearly explain your options with you. We are sincerely thankful for your kind words and support. Please let us know when we can ever assist you again.

April 29, 2021

I only came into service but was greeted by Dan as he was helpful and aided me to my service advisor. As waiting, but he was accommodating and brought me chips, a cookie for my daughter and water! Soo yesss. More

by Acoustic42089
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Sullivan, Daniel Morgan
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April 28, 2021

Outstanding communication! I leave satisfied every time I visit for my vehicles services. Morgan is a pleasure to work with. Very transparent and dedicated to his craft! More

by nicholas.winger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan McLeod
Report | Print
Apr 29, 2021 -

Certified Benz & Beemer responded

Dear Nicholas.winger: Thanks so much for the 5 Star review! We are glad that Morgan is consistently so helpful We are grateful for your continued patronage and look forward to being there for you in the future.

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