Back

Certified Benz & Beemer - Service Center

Scottsdale, AZ

4.8
1,621 Reviews

1,621 Reviews of Certified Benz & Beemer - Service Center

Sort by
January 26, 2021

We purchased our Jaguar from and conducted all service at CBB. Rich in service was excellent to work with and gave top notch service every time with frequent updates and always went above and beyond our expe More

by Natepeterson90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Swan, Rich Roberts
Jan 28, 2021 -

Certified Benz & Beemer responded

Dear Natepeterson90: We really appreciate you taking the time to share your feedback with us. We are delighted that Rich and John delivered top notch customer service in both our Sales and Service Departments. We are glad that you also got a great price selling your vehicle as well. Thanks so much for your continued support. We look forward to the pleasure of working with you again in the future.

January 25, 2021

It HONESTLY doesn't get much better than CBB! No matter what kind of car I'm driving at the time I bring it to CBB! Collin is my service advisor and his service is stellar! I had a most unexpected repair More

by gostrovsky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Jan 26, 2021 -

Certified Benz & Beemer responded

Dear gostrovsky: We couldn't be hap[pier to read your review! Thanks for letting our customers know how well you were treated by our Service Department. It's nice that Collin was so helpful as well. We really appreciate your kind words and support. We look forward to providing you with another 5 Star experience on your next visit.

January 19, 2021

The level of customer service I received from Mr. Sullivan is the standard by which all others should be measured, kept me informed every step More

by mdstewart2076
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Quintana
4.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Kirkwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Sullivan, James Viator
Jan 23, 2021 -

Certified Benz & Beemer responded

Dear mdstewart2076: Thanks so much for taking the time to compliment the outstanding customer service that Bryan provided for you. We are grateful for your business and look forward to the pleasure of helping you again.

January 09, 2021

Service was fast, courteous and professional. Work was done as promised and vehicle (MB C300) was ready on time. Very satisfactory experience with service rep Collin. More

by BobG
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Jan 10, 2021 -

Certified Benz & Beemer responded

Dear BobG: We really appreciate you taking the time to let our customers know about your 5 Star experience with our Service Department. Thanks so much for your business and we look forward to the pleasure of helping you again in the future.

January 08, 2021

Collin went above and beyond in replacing my low battery for free in my Range Rover that I purchased recently! I am constantly surprised at the level of service from Certified Benz and Beemer. Thank you Col More

by JulianGE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Jan 10, 2021 -

Certified Benz & Beemer responded

Dear JulianGE: You are very welcome and thank you for sharing your compliments on Collin's customer service. We are grateful for your kind words and support. We look forward to the pleasure of helping you again in the future.

January 01, 2021

This Dealership always offer great service With really great communication. Their services are affordably priced and they pay attention to the details. They also wash your vehicle too. More

by Matherstone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyson Muse, Morgan McLeod
Jan 04, 2021 -

Certified Benz & Beemer responded

Dear Matherstone: We really appreciate you taking the time to let our customers know about CBB's great customer service. We are also glad that you liked our affordable pricing and attention to detail. We are thankful for your business and look forward to being there for you in the future. Happy New Year!

December 31, 2020

Thank you Rich for getting my Escalade fixed and delivered before New Years! I appreciate what you guys were able to do to get the job done! More

by Mfranklin_007
Recommend Dealer
Yes
Employees Worked With
Rich Roberts
Dec 31, 2020 -

Certified Benz & Beemer responded

Dear Mfranklin_007: You are very welcome and thanks so much for sharing how helpful Rich and the Service Department was with the recent repairs to your vehicle. We are grateful for your business and look forward to being there for you in the future. Happy New Year!

December 30, 2020

This was my first time meeting Mr. McLeod and he was so professional from start to finish. He greeted me almost immediately after I pulled into the service department and got my vehicle ready to be inspect More

by nataki119
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan McLeod
Dec 31, 2020 -

Certified Benz & Beemer responded

Dear nataki119: We really appreciate that you took the time to compliment the friendly and professional customer service that Morgan provided on your recent visit to our Service Department. We really appreciate your kind words and support. Please let us know when we can provide you with another 5 Star experience in the future. Happy New Year!

December 28, 2020

Wow! This is by far the best customer service I’ve ever experienced in a business. Collin called us everyday to provide an update on the work being completed. This level of service is so appreciated and I’ More

by Laura Jo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore, Ricardo Padilla
Dec 28, 2020 -

Certified Benz & Beemer responded

Dear Laura Jo: We must repeat your Wow as well! We couldn't be more pleased to hear that you received the best customer service from Collin and Ricardo. We are thankful for your business and look forward to being there to assist you with all of your future automotive needs.

December 26, 2020

Collin was amazing! He went above and beyond making sure I knew where my car was at during the engine replacement process and would send us daily text messages about my car - even if there wasn’t anything n More

by sydneyfullerton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Dec 29, 2020 -

Certified Benz & Beemer responded

Dear sydneyfullerton: You are very welcome and we want to thank you for taking the time to share the amazing customer service that Collin provided for you. We are glad that he went above and beyond in keeping you informed on your car's progress. Thanks so much for your business and we look forward to helping you again.Happy Holidays!

...
34
...