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Certified Benz & Beemer - Service Center

Scottsdale, AZ

4.8
1,618 Reviews

1,618 Reviews of Certified Benz & Beemer - Service Center

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March 05, 2020

Rich was awesome! Rich followed up and went above and beyond expectations. I appreciate all of his help and would definitely recommend Benz and Beamer! More

by zickusjaime
Recommend Dealer
Yes
Employees Worked With
Rich Roberts
Mar 05, 2020 -

Certified Benz & Beemer responded

Dear zikusjaime: We really appreciate that you took the time to share your compliments on Rich's awesome customer service. Thanks so much for your business as well as your recommendation of CBB to others. Please do not hesitate to let us know when we can assist you again in the future.

March 04, 2020

Always a pleasure to take our family vehicles to Benz and Beemer. I know the work will be performed properly and on time. Thanks Rich Oh I also Appreciate the car being returned clean :) More

by John
Recommend Dealer
Yes
Employees Worked With
Rich Roberts
Mar 04, 2020 -

Certified Benz & Beemer responded

Dear John: We love to hear from our repeat customers! Thanks for sharing that you enjoy taking your family vehicles to CBB for service and that you receive timely attention and a clean vehicle as well. We are grateful for your continued patronage and look forward to being there to assist you with your future automotive needs.

March 02, 2020

Great service as always! They dropped me off and picked me up from the mall while waiting for my car to be serviced. Took less than an hour so I didn’t do too much damage at the mall! More

by Tunisiaebony
Recommend Dealer
Yes
Employees Worked With
Chris Williams
Mar 03, 2020 -

Certified Benz & Beemer responded

Dear Tunisiaebony: Thanks so much for the 5 Star review! We are delighted that we were able to take care of the service on your vehicle without allowing for too much damage at the mall. We sincerely appreciate your business and hope to provide you with another 5 Star experience on your next visit.

March 01, 2020

My service advisor, Collin Moore was professional and kept me informed with a daily update on the progress on the services being provided on my vehicle. More

by lw0555
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Mar 01, 2020 -

Certified Benz & Beemer responded

Dear lw0555: We strive to provide our customers with excellent service and are glad that you appreciated that from Collin and our Service Department. We are thankful for your patronage and hope to have the opportunity to assist you again in the future.

March 01, 2020

I use CBB for service on multiple Mercedes vehicles. I always get great attention to my needs — particularly with Colin. I recommend them to you. More

by Evan
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Mar 01, 2020 -

Certified Benz & Beemer responded

Dear Evan: We love to hear from our repeat customers! Thanks for sharing how Collin is so helpful when you bring your various Mercedes Benz vehicles in for service. Thanks for the continued patronage and we look forward to providing you with the same level of service on your next visit.

March 01, 2020

Rich was great..very detailed and the service was on time..I have been a customer of Certified Benz and Beemer for over 10 years.. service is always good.. More

by tookus
Recommend Dealer
Yes
Employees Worked With
Rich Roberts
Mar 03, 2020 -

Certified Benz & Beemer responded

Dear tookus: We love to hear from our repeat customers! Thanks for letting our customers know about your most recent visit to our Service Department. Thank you so much for your continued patronage and we aim to continue to provide you with 5 Star service in the future.

February 29, 2020

This dealership is friendly and fast at my repairs and Morgan was awesome always had a smile. I will recommend this dealership to my friends and family. More

by tanjaanna75
Recommend Dealer
Yes
Employees Worked With
Steve Ede
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Morgan McLeod
Mar 01, 2020 -

Certified Benz & Beemer responded

Dear tanjaanna75: Thanks so much for the 5 Star review! We are glad that Morgan was so helpful with your recent visit to our Service Department. We are grateful for your business and look forward to being there for you in the future.

February 28, 2020

Pretty seamless process, dropped off the car in the morning and the car was ready by the end of the day, the warranty was handled by the dealership, I was traveling and didn't have the contract number, More

by J.sovell
Recommend Dealer
Yes
Employees Worked With
Chris Williams
Feb 28, 2020 -

Certified Benz & Beemer responded

Dear J.sovell: At CBB, customer satisfaction is our top priority so it's great to hear that we were able to achieve that with your recent seamless visit your our Service Department. We are glad that everything was done to your satisfaction and ready by the end of the day. We really appreciate your business and look forward to the pleasure of helping you again in the future.

February 28, 2020

Collin was extremely helpful when I had a issue with my car. It was fixed the same day. I even got a loaner while mine was in the shop. I recommend all the family and friends to them. More

by Dlapointe
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Feb 28, 2020 -

Certified Benz & Beemer responded

Dear Dlapointe: Thanks so much for letting us know about how helpful Collin was with your recent visit to our Service Department. We are grateful for your business as well as your recommendation of CBB to your family and friends. Please let us know when we can assist them (and you again!) in the future.

February 27, 2020

Morgan was very helpful and professional. He went above and beyond for me with my service and explained everything to me in detail, which I appreciated. He is an awesome guy and I recommend anyone come see More

by Stacyp02
Recommend Dealer
Yes
Employees Worked With
Morgan McLeod
Feb 27, 2020 -

Certified Benz & Beemer responded

Dear Stacy: You are very welcome and thank you for the 5 Star review! We are delighted to hear that Morgan was so friendly and helpful. We appreciate your support and your recommendations of CBB and Morgan to others. Please let us know when we can ever be of assistance to you in the future.

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