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Certified Benz & Beemer - Service Center

Scottsdale, AZ

4.8
1,622 Reviews

1,622 Reviews of Certified Benz & Beemer - Service Center

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March 11, 2020

Rich was awesome... I'm not the kind to leave a review but he treated me well by finding an adequate time that works with my schedule and performed the needful! Great job man More

by Christian Kouassi Atse
Recommend Dealer
Yes
Employees Worked With
Rich Roberts
Mar 12, 2020 -

Certified Benz & Beemer responded

Dear Christian: Thanks so much for the 5 Star review! We are delighted that Rich treated you so well during your recent visit to our Service Department. We certainly appreciate your support and look forward to the pleasure of assisting you again in the future.

March 07, 2020

Morgan keeps me updated through every step and makes sure I feel happy with the overall process. I would definitely recommend Morgan and Certified Benz and Beemer! More

by ynguyen148
Recommend Dealer
Yes
Employees Worked With
Morgan McLeod
Mar 10, 2020 -

Certified Benz & Beemer responded

Dear ynguyen148: Thanks so much for the 5 Star review! We are glad that Morgan did a great job communicating with you. We are grateful for your patronage and look forward to helping you again in the future.

March 06, 2020

Awful Experience in the Service Department! I am a caregiver and wanted to treat myself to a nice car since my last was unreliable. I bought a 2011 BMW from CBB in Dec. of 2018. I also got the More

by sharenr1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jack Schneider
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyson Muse, Rich Roberts
March 06, 2020

I thoroughly enjoyed my experience with Rich! I got a great deal on my oil change and detail, and they were so accommodating in shuttling me home (nearly 30 minutes away) as well as picking me up when my More

by Cmcasey1
Recommend Dealer
Yes
Employees Worked With
Rich Roberts
Mar 09, 2020 -

Certified Benz & Beemer responded

Dear Cmcasey1: We couldn't be more pleased to hear that you had such a great experience working with Rich. It's nice that you appreciated our concierge service. Thanks for choosing CBB for your business. We love hearing that you will return too. Please let us know when we can assist you again in the future.

March 05, 2020

Rich was awesome! Rich followed up and went above and beyond expectations. I appreciate all of his help and would definitely recommend Benz and Beamer! More

by zickusjaime
Recommend Dealer
Yes
Employees Worked With
Rich Roberts
Mar 05, 2020 -

Certified Benz & Beemer responded

Dear zikusjaime: We really appreciate that you took the time to share your compliments on Rich's awesome customer service. Thanks so much for your business as well as your recommendation of CBB to others. Please do not hesitate to let us know when we can assist you again in the future.

March 04, 2020

Always a pleasure to take our family vehicles to Benz and Beemer. I know the work will be performed properly and on time. Thanks Rich Oh I also Appreciate the car being returned clean :) More

by John
Recommend Dealer
Yes
Employees Worked With
Rich Roberts
Mar 04, 2020 -

Certified Benz & Beemer responded

Dear John: We love to hear from our repeat customers! Thanks for sharing that you enjoy taking your family vehicles to CBB for service and that you receive timely attention and a clean vehicle as well. We are grateful for your continued patronage and look forward to being there to assist you with your future automotive needs.

March 02, 2020

Great service as always! They dropped me off and picked me up from the mall while waiting for my car to be serviced. Took less than an hour so I didn’t do too much damage at the mall! More

by Tunisiaebony
Recommend Dealer
Yes
Employees Worked With
Chris Williams
Mar 03, 2020 -

Certified Benz & Beemer responded

Dear Tunisiaebony: Thanks so much for the 5 Star review! We are delighted that we were able to take care of the service on your vehicle without allowing for too much damage at the mall. We sincerely appreciate your business and hope to provide you with another 5 Star experience on your next visit.

March 01, 2020

My service advisor, Collin Moore was professional and kept me informed with a daily update on the progress on the services being provided on my vehicle. More

by lw0555
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Mar 01, 2020 -

Certified Benz & Beemer responded

Dear lw0555: We strive to provide our customers with excellent service and are glad that you appreciated that from Collin and our Service Department. We are thankful for your patronage and hope to have the opportunity to assist you again in the future.

March 01, 2020

I use CBB for service on multiple Mercedes vehicles. I always get great attention to my needs — particularly with Colin. I recommend them to you. More

by Evan
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Mar 01, 2020 -

Certified Benz & Beemer responded

Dear Evan: We love to hear from our repeat customers! Thanks for sharing how Collin is so helpful when you bring your various Mercedes Benz vehicles in for service. Thanks for the continued patronage and we look forward to providing you with the same level of service on your next visit.

March 01, 2020

Rich was great..very detailed and the service was on time..I have been a customer of Certified Benz and Beemer for over 10 years.. service is always good.. More

by tookus
Recommend Dealer
Yes
Employees Worked With
Rich Roberts
Mar 03, 2020 -

Certified Benz & Beemer responded

Dear tookus: We love to hear from our repeat customers! Thanks for letting our customers know about your most recent visit to our Service Department. Thank you so much for your continued patronage and we aim to continue to provide you with 5 Star service in the future.

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