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Certified Benz & Beemer - Service Center

Scottsdale, AZ

4.8
1,617 Reviews

1,617 Reviews of Certified Benz & Beemer - Service Center

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December 31, 2019

Received great service when taking in our Jeep Grand Cherokee for an oil change and tire rotation, easy to schedule and received good service and ready when promised. Very pleased. More

by spurs1
Recommend Dealer
Yes
Employees Worked With
Chris in service
Dec 31, 2019 -

Certified Benz & Beemer responded

Dear spurs1: Thanks so much for the 5 Star review! We are glad that Chris was so helpful with the process. We value your business and look forward to providing the same level of service on your next visit. Happy New Year!

December 30, 2019

Good Experience So far the experience at the dealership has been great, when we bought the car and now with the service department. Hope they keep up with the level o More

by Hemant
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Dec 31, 2019 -

Certified Benz & Beemer responded

Dear Hemant: We appreciate you sharing about your good experience with both our Sales and Service Departments. Thanks so much for choosing CBB and please let us know when we can assist you again in the future. Happy New Year!

December 27, 2019

Collin Took my car and found me a loaner and got my car back to me before I had to leave town for the holidays. More importantly he worked with me to figure out ways to reduce costs to fix an older car. Ex More

by JA
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Dec 29, 2019 -

Certified Benz & Beemer responded

Dear JA: Thanks for sharing your compliments of Collin's excellent customer service in our Service Department. We are delighted that he was able to work with you so you could leave town for the holidays, We really appreciate your support and look forward to providing you with another 5 Star experience on your next visit. Happy New Year!

December 27, 2019

Top Notch Making an appt for service was easy, my car was serviced & ready to go in less time than quoted...a huge plus! I’m extremely happy with Benz and Beem More

by Margo52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Dec 29, 2019 -

Certified Benz & Beemer responded

Dear Margo52: We are also extremely happy to read your kind review! We are so happy that you visit to our Service Department was top notch and that Collin was so helpful. Thanks for choosing CBB and we hope to have the opportunity to help you again. Best wishes for 2020!

December 23, 2019

Took over 2 1/2 hrs for just and oil change that was scheduled. Limited check in to inform me that it’s taking longer than usual. Math was incorrect using your coupon but was fixed. Staff was very fri More

by Goldsteinpt
Recommend Dealer
Yes
Employees Worked With
Tim Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2019 -

Certified Benz & Beemer responded

Dear Goldsteinpt: We appreciate you sharing your feedback with us. We are sorry to hear that it took so long for your oil change. We are glad that Tim was so friendly and you liked our waiting area as well as our inventory. We are grateful for your business and hope to provide you with a 5 Star experience on your next visit. Best wishes for the Holidays!

December 20, 2019

In a world where customer service is a dying art, I hope you have the chance to experience Certified Benz & Beemer. Since buying my car from CBB three years ago, I have been impressed with the thorough and More

by LindaR
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Dec 24, 2019 -

Certified Benz & Beemer responded

Dear Linda: We couldn't be more pleased to read your wonderful review! Thanks so much for letting our customer know about how well you were treated by Collin and our Service Department. We are delighted that you felt so well treated. Thanks so much for your support and please do not hesitate to let us know when we can be of assistance to you again. Happy Holidays!

December 18, 2019

Excellent job by the benz and Beemer service team. They kept us informed about the repair needed and helped us reduce our costs as well. An easy team to work with. More

by pacemanjdv2015
Recommend Dealer
Yes
Employees Worked With
Travis Woodyard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyson Muse
Dec 19, 2019 -

Certified Benz & Beemer responded

Dear pacemanjdv2015: We couldn't be more pleased that your shared your feedback regarding our Service Department. It's great that you received 5 Star treatment. Thanks for your support and please let us know when we can help you again. Happy Holidays

December 16, 2019

Vehicle Service & Warranty Claim I have been a regular customer of the Certified Benz & Beemer Service Department since purchasing our 2011 Infiniti G37 in February 2018. Their servic More

by Dan M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Williams
Dec 16, 2019 -

Certified Benz & Beemer responded

Dear Dan: We couldn't be more pleased top hear that Chris was such a pleasure to work with during your latest visit to our Service Department. Thank you for your continued patronage and we hope to have the pleasure of assisting you again in the future.

December 16, 2019

Pleasant Experience I took my wife's 2015 MB C300 in for service and it was finished on time as promised. The waiting area was clean and comfortable. The vehicle was wa More

by MBLover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Williams
Dec 19, 2019 -

Certified Benz & Beemer responded

Dear MBLover: We are delighted to hear about your recent pleasant experience visiting our Service Department. It's great that you enjoyed our waiting area and that the work was timely as well. Thanks so much for your patronage and your recommendation of CBB to others, We look forward to the pleasure of assisting you again in the future. Best wishes for the Holidays!

December 13, 2019

I obtain my service at Ben's and Beemer because I know Colin will always do a great job taking care of my vehicle and I trust his recomendations. More

by mdonnelly19
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Dec 13, 2019 -

Certified Benz & Beemer responded

Dear mdonnelly19: Thanks so much for the 5 Star review! We are delighted that Collin always makes sure that your vehicle is well taken care of. We certainly value your continued patronage and look forward to assisting you again on your next visit.

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