Back

Certified Benz & Beemer - Service Center

Scottsdale, AZ

4.8
1,624 Reviews

1,624 Reviews of Certified Benz & Beemer - Service Center

Sort by
June 15, 2019

Until you experience this customer service As I was saying until you experience there customer service you will not understand how they go above and beyond I bought a lots of Cars and this is b More

by Jeanmichel7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark
Jun 18, 2019 -

Certified Benz & Beemer responded

Dear Jeanmichel7: What a fantastic review! We do strive to provide our customers with outstanding service and your review reaffirms our efforts. We are so glad that we could help you with your service needs. Thanks so much for your support and we hope to have the pleasure of working with you again in the future,

June 14, 2019

Awesome service department Came in for a quick oil change and service. The service department took great care of me. They got everything done super fast and efficient More

by Jose
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Jun 16, 2019 -

Certified Benz & Beemer responded

Dear Jose: We really appreciate your 5 Star review! Thanks for letting others know about our outstanding Service Department and how they helped you, We are grateful for your business and look forward to assisting you again on your next visit.

June 14, 2019

Oil change and check up I was about to head off into the desert, so I appreciated it that Certified Benz and Beamer could fit me in before I left for my road trip. Mark in t More

by Disenos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark
Jun 16, 2019 -

Certified Benz & Beemer responded

Dear Disenos: We really appreciate your sharing your feedback concerning Mark and the CBB Service Department. We are glad that they were able to assist you prior to your trip to the desert and that you appreciated our nice wash job on the return of the vehicle. Thank you for your support and we look forward to being there for you in the future.

June 09, 2019

Bentley detail messed up headliner I need to bring the car in to show my concerns I liked the outside detailing Especially the fabric outside convertible top The inside headli More

by Bentley detailing
Recommend Dealer
Yes
Employees Worked With
Mike Miller, Justin Beemer
Jun 10, 2019 -

Certified Benz & Beemer responded

Dear Bentley Detailing: Thanks for taking the time to share your feedback with us. We appreciate your comments regarding the headliner and recommend that you contact our Service Manager, Tyson Muse, to make arrangements so he can inspect the detail with you. We are certainly grateful for your business and hope to hear from you so we can try to fix your issue.

June 07, 2019

Great Service Collin is an excellent service advisor, very friendly and professional in every way. He will take good care of you and your car in a timely manner. More

by KUTZBACH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore, Brandon Schneider
Jun 07, 2019 -

Certified Benz & Beemer responded

Dear Kutzbach: We aim to provide our customers with outstanding service and appreciate your kind words in that regard. It's great that Collin was so helpful. Thanks so much for your support and please let us know when we can be of assistance to you again.

June 07, 2019

Standard Service Every time I go in to get my car service at Certified Benz & Beemer, it’s fast, the people are friendly, and without question won’t take my car anywhe More

by Thatonegolferguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller, Collin Moore
Jun 10, 2019 -

Certified Benz & Beemer responded

Dear Thatonegolferguy: Thanks so much for taking the time to let our customers know about the fast and friendly attention you get with your visits to our Service Department. We certainly appreciate your continued patronage and look forward to being there for you and your future automotive needs.

June 07, 2019

First service Certified Benz and Beemers service department provided a reasonable timeframe for completing oil change and tire rotation. Waiting area is top notch a More

by Tlaloc70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Jun 07, 2019 -

Certified Benz & Beemer responded

Dear Tlaloc70: We appreciate you taking the time to share your feedback regarding our Service Department and lounge area. It's great that everything was performed in a reasonable time and we are excited that you strongly recommend Certified Benz & Beemer to others. Thanks so much for your support and we look forward to being there for you in the future.

June 06, 2019

Collin Moore: Cert Benz & Beemer: Another Great Experience! Had first experience with CBB service department late April 2019 for unexpected repair and was so pleased, I returned for standard oil change. Origina More

by Michael R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Jun 06, 2019 -

Certified Benz & Beemer responded

Dear Michael: What a great review! We appreciate the feedback and are so glad that Michael, and most recently, Collin took such good care of you with your visits to our Service Department. Thanks so much for your continued patronage and we are excited that you will be coming back for your future car care as well. We look forward to working with you again.

June 06, 2019

Better than expected! Purchased Mercedes and after 3 weeks had an issue with a couple of wheels....I went in hoping to get info on getting name of wholesale wheel company s More

by titlelady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Quintana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Collin Moore
Jun 06, 2019 -

Certified Benz & Beemer responded

Dear titlelady: You are very welcome and we are delighted to hear that you love your beautiful wheels on your new Mercedes. We are glad that everything turned our much better than expected for you. Thanks so much for choosing Certified Bens & Beemer and for sharing your experience with others. Please do not hesitate to let us know if we can provide you with another 5 Star experience in the future.

June 06, 2019

Great service and amazing detail! Booking was quick and pain free. All repair recommendations were explained and not pressured. The detail they performed on my car is spotless! Mike More

by Tcr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Jun 06, 2019 -

Certified Benz & Beemer responded

Dear Tcr: We strive to provide our customers with excellent service and appreciate your kind words in that regard. It's great to hear that your detail was amazing and that Mike and the team were so easy to work with. We are grateful for your support and look forward to the opportunity to assist you again in the future.

...
73
...