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Certified Benz & Beemer - Service Center

Scottsdale, AZ

4.8
1,618 Reviews

1,618 Reviews of Certified Benz & Beemer - Service Center

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February 19, 2019

Always a Pleasure Michael assisted me with my servicing and was awesome! They finished my car sooner than the timeframe they gave me which was awesome. They did an impe More

by Tunisiaebony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Feb 22, 2019 -

Certified Benz & Beemer responded

Dear Tunisiaebony: You are very welcome and what a pleasure to read your review! We are so glad that Michael provided you with awesome customer service and you enjoyed the impeccable detail and convenient Uber ride as well. We are glad that chose CBB and look forward to the next time that we can provide you with a 5 Star experience.

February 13, 2019

Michael Miller service Michael was my device advisor and he was exceptional. He communicated clearly, frequently and kindly. He was patient and wrote down all the issues wit More

by Heather B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Feb 14, 2019 -

Certified Benz & Beemer responded

Heather: Thank you for your 5 Star review! We are so happy to hear that Michael provided you with exceptional customer service. We are so thankful that you chose CBB for your service and that you will be returning in the future. We look forward to the pleasure of assisting you again.

February 12, 2019

Excellent service Every time I bring my car in for service. I am treated with respect and courtesy. I am never disappointed with the help I get from Certified Benz and More

by Mercedesmom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Feb 12, 2019 -

Certified Benz & Beemer responded

Dear Mercedesmom: Thanks so much for your 5 Star review! We are so glad that you get excellent service every time you bring you vehicle in. We really appreciate your continued patronage and look forward to the pleasure of assisting you again in the future.

February 11, 2019

Great service Jesus and Robert provided great service for the purchase of my truck. They ensured everything was done as quickly and smoothly as possible while still More

by jl89
Recommend Dealer
Yes
Employees Worked With
Robert Kirkwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesus Bello, Robert Whallon
Feb 11, 2019 -

Certified Benz & Beemer responded

Dear jl89: We couldn't be more pleased to hear that Jesus and Robert provided you with excellent customer service to help you get into your new truck. Thanks for choosing CBB and please let us know when we can assist you again in the future.

February 08, 2019

Fantastic Service Experience Michael and David provided a fantastic service experience for me. Many dealerships give the vehicle a cursory wash. My car looked like it had been More

by Slynch14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Miller
Feb 10, 2019 -

Certified Benz & Beemer responded

Krista: Our top priority is customer satisfaction and your kind feedback regarding Mike and David reaffirms our efforts at providing our customers with excellent service. We are sincerely grateful for your business and look forward to the pleasure of helping you again in the future.

February 08, 2019

Excellent professional thorough Good job. Always good dependable professional service. Clean and well equipped waiting area. Excellent work stations. Good selection of food and be More

by Ray5280
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark
Feb 08, 2019 -

Certified Benz & Beemer responded

Dear Ray: Thanks so much for taking the time to share your feedback with us. We are glad that you appreciated our professional service as well as the amenities in our waiting area. We are grateful for your business and look forward to helping you again in the future.

February 08, 2019

Great Service! Mark made sure to call me with all of my options. He was open and had great recommendations. I’m grateful for the continued honesty and terrific servi More

by LFLehane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark
Feb 08, 2019 -

Certified Benz & Beemer responded

Dear LFLehane: Thank you for choosing CBB and for your 5 Star review! We are glad that Mark provided you with friendly and helpful customer service. Please let us know when we can have the pleasure of assisting you again.

February 06, 2019

Amazing service Very helpful always kept me updated on time would definitely recommend these guys 100% Will definitely be back to this location for second services a More

by Carguy233
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Feb 07, 2019 -

Certified Benz & Beemer responded

Dear Carguy233: Thanks so much for choosing CBB and for your 5 Star review. We are so happy to hear that Mike helped to provide you amazing customer service. Please let us know when we can be of assistance to you in the future.

February 06, 2019

I love this dealership!!!! Ive gvn this dealership 5 stars because there really attentive and helpful also considerate and kind. Ive never had a dealership treat me the way they More

by Maurice
Recommend Dealer
Yes
Employees Worked With
Danny Quintana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Collin Moore, Ted Schwartz, Paul Marschall, Justin Beemer
Feb 07, 2019 -

Certified Benz & Beemer responded

Maurice: We are so glad that you took the time to share with our customers just how well you were treated b Collin, Danny and CBB. We are grateful for your business and your recommendations of the dealership to others. Please let us know when we can have the pleasure of assisting you again.

February 05, 2019

Diagnostic / Repair Service Really good sevice ! Quality of worked at 4stars due to: -Overall length of time from several visits to accurately / properly diagnose and repair is More

by Emory
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Feb 07, 2019 -

Certified Benz & Beemer responded

Emory: We really appreciate you taking the time to share your detailed feedback with us. We are glad that Michael was so helpful with the issues that you raised. We are sincerely grateful for your business and hope to have the opportunity to provide you with a full 5 star experience the next time.

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