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Certified Benz & Beemer - Service Center

Scottsdale, AZ

4.8
1,623 Reviews

1,623 Reviews of Certified Benz & Beemer - Service Center

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March 02, 2019

Friendly service Communication, flexibility and convenience are very important to me. Michael made the service process seamless and effortless. I always have a pleas More

by Robin Hay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Mar 03, 2019 -

Certified Benz & Beemer responded

Dear Robin: Thanks for sharing your feedback with us regarding the friendly and helpful service that Michael provides in our Service Department. We appreciate your comments on the loaners and will share then with our management team. We do appreciate your business and look forward to the next time that we can assist you again.

March 01, 2019

Superior Service from the beginning!!!!! I purchased several vehicles with Tim since 2013 and today, I purchased a 2015 335 BMW from Tim Smith at Certified Benz and Beemer. From the moment I More

by KarenT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaime in finance., Jamie George
Mar 01, 2019 -

Certified Benz & Beemer responded

Dear Karen: You are so very welcome and thanks so much for taking the time to share your compliments on Tim's superior customer service. We are delighted that you also found Jamie and the entire staff at Certified Benz & Beemer to also be so helpful. We are so grateful for your business and your very kind review. We look forward to the next time that Tim and CBB can provide you with another 5 Star experience.

February 28, 2019

Great service great service from Mike and Tyson. Been service here for over 4 years. Also bought vehicle at certified Benz and beemer. Thank you for great service. More

by Angrycustomer111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyson Muse, Mike Miller
February 21, 2019

Mercedes sevice Took my S550 in for service after my brake wear light come on. They quickly looked at the problem and came back with a fair estimate and included a More

by Builder1958
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Feb 22, 2019 -

Certified Benz & Beemer responded

Dear Buiker1958: Thanks so much for your 5 Star review. We are glad that you appreciate our quick service and fair prices. We are grateful for the opportunity to serve you and look forward to the next time that we can be of help.

February 21, 2019

Routine service Fantastic experience as always! Prompt, comprehensive and reliable. And Mike is very understanding when traffic or weather delay my arrival. Safety More

by Always on the road
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Feb 22, 2019 -

Certified Benz & Beemer responded

Dear Always on the Road: You are very welcome and thank you for choosing CBB! We appreciate your feedback and look forward to the next time that we can provide you with another 5 Star experience.

February 19, 2019

Always a Pleasure Michael assisted me with my servicing and was awesome! They finished my car sooner than the timeframe they gave me which was awesome. They did an impe More

by Tunisiaebony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Feb 22, 2019 -

Certified Benz & Beemer responded

Dear Tunisiaebony: You are very welcome and what a pleasure to read your review! We are so glad that Michael provided you with awesome customer service and you enjoyed the impeccable detail and convenient Uber ride as well. We are glad that chose CBB and look forward to the next time that we can provide you with a 5 Star experience.

February 13, 2019

Michael Miller service Michael was my device advisor and he was exceptional. He communicated clearly, frequently and kindly. He was patient and wrote down all the issues wit More

by Heather B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Feb 14, 2019 -

Certified Benz & Beemer responded

Heather: Thank you for your 5 Star review! We are so happy to hear that Michael provided you with exceptional customer service. We are so thankful that you chose CBB for your service and that you will be returning in the future. We look forward to the pleasure of assisting you again.

February 12, 2019

Excellent service Every time I bring my car in for service. I am treated with respect and courtesy. I am never disappointed with the help I get from Certified Benz and More

by Mercedesmom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Feb 12, 2019 -

Certified Benz & Beemer responded

Dear Mercedesmom: Thanks so much for your 5 Star review! We are so glad that you get excellent service every time you bring you vehicle in. We really appreciate your continued patronage and look forward to the pleasure of assisting you again in the future.

February 11, 2019

Great service Jesus and Robert provided great service for the purchase of my truck. They ensured everything was done as quickly and smoothly as possible while still More

by jl89
Recommend Dealer
Yes
Employees Worked With
Robert Kirkwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesus Bello, Robert Whallon
Feb 11, 2019 -

Certified Benz & Beemer responded

Dear jl89: We couldn't be more pleased to hear that Jesus and Robert provided you with excellent customer service to help you get into your new truck. Thanks for choosing CBB and please let us know when we can assist you again in the future.

February 08, 2019

Excellent professional thorough Good job. Always good dependable professional service. Clean and well equipped waiting area. Excellent work stations. Good selection of food and be More

by Ray5280
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark
Feb 08, 2019 -

Certified Benz & Beemer responded

Dear Ray: Thanks so much for taking the time to share your feedback with us. We are glad that you appreciated our professional service as well as the amenities in our waiting area. We are grateful for your business and look forward to helping you again in the future.

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