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Champaign Ford City

Champaign, IL

Overview
Reviews
Vehicles
4.4
524 Reviews
We take vehicle performance to the next level at Ford City in Champaign. With our new state-of-the art service facility, our performance-certified technicians can upgrade your new or current car with Roush parts and accessories. Stop by Champaign Ford City today and see for yourself!
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701 W Marketview Dr

Champaign, IL

61822

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Showing 524 reviews

November 09, 2026

I purchased a 2026 Ford F-150 from Bill Green. I viewed the car online and Bill sent me a video explaining the pricing since I live a few states away. I asked a few accessories to be added and a p More

by 27bak28
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Green
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Nov 09, 2026 -

Champaign Ford City responded

Thank you so much for making the trip to Champaign Ford City and for sharing your experience! We know purchasing a vehicle from several states away takes a lot of trust, and we’re glad Bill made everything easy and comfortable from your first conversation to the moment you drove home. We’ll be sure to share your kind words with him! We truly appreciate you choosing us and hope you enjoy every mile in your new F-150!

October 01, 2026

Nick and the crew at Champaign Ford City are great to work with. They are very knowledgeable and take the time to explain everything to customers. You can tell that they take pride in their jobs and care More

by stormautodetailing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick, Todd, Jared
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Oct 01, 2026 -

Champaign Ford City responded

Thank you so much for the kind words! We’re glad Nick and our service team take the time to answer your questions and make sure you feel confident about the care your vehicle is receiving. We’ll be sure to share your compliments with the crew. We truly appreciate your trust in Champaign Ford City!

September 23, 2026

Mat was a great help through the process. My questions were answered and the car was fixed in a timely manner. More

by Sbarie24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mat
Print
Sep 24, 2026 -

Champaign Ford City responded

Thank you for the kind review! We’re so glad you felt well taken care of and that our team got you back on the road quickly. We truly appreciate your trust and your business!

September 21, 2026

We’ve had great experiences from purchase through service. Jennifer in service is wonderful.Used Lincoln points to pay for service.Worked well. More

by Eiluj1988
Recommend Dealer
Yes
Employees Worked With
Jennifer
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Sep 22, 2026 -

Champaign Ford City responded

Thank you so much for the kind words and for continuing to trust our team with your vehicle! We’re glad you’ve had such positive experiences with us from the original purchase through your service visits. We’ll be sure Jennifer knows you gave her a special shoutout! It’s also great to hear your Lincoln Access Rewards points made your visit even easier. We truly appreciate your continued business and look forward to seeing you next time!

August 11, 2026

Excellent and fast service, friendly and professional staff. The shuttle service is very much appreciated. More

by Michele
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick, Mark, Sean
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Aug 12, 2026 -

Champaign Ford City responded

Thank you for the wonderful review, Michele! We're glad to hear your service visit was quick and that our team provided a friendly, professional experience. It's also great to know our shuttle service helped make your visit more convenient. We truly appreciate your business and look forward to taking care of you and your vehicle again!

July 27, 2026

I was not looking forward to buying a new truck, but the purchase was easy and straightforward. Mr. Collins found me a vehicle that met all my requirements. He was both professional and pleasant to work wit More

by jeanburridge399
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chuck Collins
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Jul 28, 2026 -

Champaign Ford City responded

Thank you for the wonderful review, Jean! We know buying a new vehicle can sometimes feel overwhelming, so we're happy to hear Chuck made the process easy and straightforward. It's great that he was able to help you find a truck that checked all the boxes while making the experience comfortable from start to finish. We truly appreciate your business and hope you enjoy your new truck for many miles to come!

July 18, 2026

Absolutely wonderful experience! Bill Green made it as simple as possible to purchase a car. Love my new Nautilus! More

by Suzette Hogan
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bill Green
Print
Jul 20, 2026 -

Champaign Ford City responded

Thank you for your wonderful review, Suzette! Congratulations on your new Nautilus! We're delighted to hear Bill made the buying process easy and enjoyable. He takes great pride in helping customers find the right vehicle while making the experience as stress-free as possible. We truly appreciate your business and hope you enjoy every mile in your new Lincoln. Welcome to the family!

July 17, 2026

I have taken 2 personal vehicles here. The purchase of my current vehicle was great, the finance man was awesome. The detailing needs improvement. the back seats had what looked like explo More

by ThinBlueLine
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
larry and finance
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Jul 20, 2026 -

Champaign Ford City responded

Thank you for taking the time to share your experience and for choosing us for both your vehicle purchase and service needs. We're happy to hear your sales experience was a positive one and that both your salesperson and finance manager made such a great impression. We're sorry to hear the vehicle preparation and your experience with the SYNC 4 system haven't met the same standard. Your comments about the detailing and the communication surrounding your service visit are certainly not the experience we want our customers to have. We appreciate you bringing these concerns to our attention, and we'd welcome the opportunity to take another look at the SYNC system and address the detailing concerns. Thank you again for your honest feedback, and we hope to have the chance to improve your ownership experience moving forward.

Jul 20, 2026 -

ThinBlueLine responded

I will do that down the road, I detailed the vehicle but maybe just let them know at the clean up shop. ty Any yes bet Finance guy ever! Nice salesman. Both professionals

July 09, 2026

Been going there for years. Good selection of vehicles and I am known with some staff. More

by jenhilton25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Green
Print
Jul 09, 2026 -

Champaign Ford City responded

Thank you for your continued loyalty over the years! We truly appreciate your trust in our team and are grateful to have had the opportunity to help you time and time again. It's always a pleasure seeing familiar faces, and we look forward to continuing to serve you for many years to come.

June 10, 2026

Takes advantage of the elderly. High pressure sales of unnecessary repairs/maintenance and will not respond to emails or phone calls. More

by Patsyknot
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Nick Buhr
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Jun 12, 2026 -

Champaign Ford City responded

Please email your full name and preferred contact information to fordsocialmedia@fordcityusa.com. We're happy to look into an issue but we need to be able to look at your account! Thank you.

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