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Champaign Ford City

Champaign, IL

4.5
466 Reviews

701 W Marketview Dr

Champaign, IL

61822

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Showing 466 reviews

February 10, 2024

Great service and assistance in a difficult process. Treated very fairly and did not pressure us at all. More

by klnpivoney
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Noble
Feb 12, 2024 -

Champaign Ford City responded

We're delighted to hear about your positive experience! Providing exceptional service without pressure is our priority. Thank you for recognizing our efforts. If you need any further assistance, don't hesitate to reach out. We're here to help!

January 29, 2024

We dealt with Ian and Zachary with our purchase. I couldn’t be happier with how everything went! Ian is definitely the best salesman I’ve ever dealt with. He was very informative and knowledgeable. More

by Elsie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ian & Zachary
Jan 29, 2024 -

Champaign Ford City responded

This is the best kind of feedback we can hope for, Elsie. We truly appreciate your recommendation and look forward to serving you in the future. Thank you for choosing us for your automotive needs!

January 15, 2024

It was a good experience. at Champaign City Ford with both the sale manager and sale consultant. More

by 128stuart.wilson
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dean Carlson, Sale Manager and Jason Webb, Sale Consultant
Jan 16, 2024 -

Champaign Ford City responded

Thank you for your rating and feedback. We truly appreciate you taking the time out of your busy day to let us know how we did. Have a wonderful week and safe travels!

January 02, 2024

The courtesy and professionalism of the sales team are top notch. I definitely recommend Ford City for your next car purchase. More

by michaelallen7777
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Noble
Jan 02, 2024 -

Champaign Ford City responded

Thank you for recommending us! We're delighted to hear our sales team's courtesy and professionalism left a lasting impression. Your endorsement means a lot, and we look forward to serving you or your referrals in the future. If you have any further needs or questions, feel free to reach out. Safe travels!

December 10, 2023

Friendly sales-Bill is really good Sales Mgr. Dean friendly too Very efficient they LISTEN to what you are really looking for and what you need Highly recommend More

by blanton_p
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Dean
Dec 12, 2023 -

Champaign Ford City responded

We appreciate your recommendation! It's fantastic to hear that our team's efficiency and attentive listening made your experience positive. Providing what you truly need is our priority. If you ever require further assistance, we'll be here for you. Thanks for choosing us!

November 23, 2023

Ford City has always given great service since I bought my car there. Of course you can't be perfect and we ran into an issue with service. Talked to Pat the service manager and she and the service center More

by jimmcgu1
Recommend Dealer
Yes
Employees Worked With
Pat
Nov 24, 2023 -

Champaign Ford City responded

Thank you so much for these kind words! We really appreciate you being a customer and taking the time to share your experience with us. Take care!

October 09, 2023

my wife found this tundra on facebook and i called jason told him i would be there sat. morning. i showed up and bought the truck More

by russt69
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
jason
Oct 10, 2023 -

Champaign Ford City responded

Thank you for taking the time to let us know how we did! We really appreciate you being a customer and we're here for you anytime. Have a great day!

September 17, 2023

People are great to work with. Work was completed on time and vehicle was returned in great shape. More

by mill810
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
julia
Sep 19, 2023 -

Champaign Ford City responded

Your rating and feedback mean a lot to us. Have an excellent week, and take good care!

September 15, 2023

They provided wonderful service in a very timely manner. I would recommend them for service. More

by Mvr0428
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unsure
Sep 15, 2023 -

Champaign Ford City responded

Thank you for your kind words. We truly appreciate you taking the time out of your busy day to let us know how we did. Have a wonderful weekend!

August 31, 2023

Excellent service, flexible and knowledgeable staff! I had an emergency and didn’t have an appointment, the staff was friendly and helpful, solution-oriented! More

by Jcwaite9864
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Decker
Aug 31, 2023 -

Champaign Ford City responded

This is the best kind of review we can hope for. Thank you so much for taking the time to write this John, it's truly appreciated. Have a great day!

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