Champaign Ford City

Parts replacement Excellent services. Great lobby with coffee. Comfortable chairs for waiting. Ford City wifi available. Quick turnaround service - under 90 minutes Excellent services. Great lobby with coffee. Comfortable chairs for waiting. Ford City wifi available. Quick turnaround service - under 90 minutes including time to get free car wash and inside vac. More

Oil change it is No appt. necessary. Dropped of F150 and before we could get shopping done and back home, truck was ready. Small service represents all of their serv No appt. necessary. Dropped of F150 and before we could get shopping done and back home, truck was ready. Small service represents all of their service. GREAT! More

Service Center is great The service center for me is really the best part about this place. They do a great job, are responsive, and never insult my intelligence. I wish th The service center for me is really the best part about this place. They do a great job, are responsive, and never insult my intelligence. I wish the sales people could take a few lessons from the service department. More

Happy Camper Jake and the staff worked diligently to fix an shuddering issue I was having with my car. They worked a step be step process to ensure that I was plea Jake and the staff worked diligently to fix an shuddering issue I was having with my car. They worked a step be step process to ensure that I was pleased with the cars performance. Jake was my adviser and when he said he was going to do something with a follow up he did it. I'm retired and and over the years have worked with many different dealers in many states and this group of people are the best. More

On A Moment's Notice As I was driving on an errand, the lacking air light came on in my Ford Edge to indicate a tire problem. I noticed I needed a service as well, and ca As I was driving on an errand, the lacking air light came on in my Ford Edge to indicate a tire problem. I noticed I needed a service as well, and called Matt Odom to ask if I could have the warning checked out. He said yes and to come right in at 2:30P in the afternoon. I went there and within the hour had a complete service, tires checked (low due to cold weather) and returned good to go. The service, care, and complete thoughtfulness is great. Thank you all so much. More

Never fail to impress! Ford City seems to have everything under one roof! From fixing my vehicles mechanically with them with top notch work, they also offer detailing and w Ford City seems to have everything under one roof! From fixing my vehicles mechanically with them with top notch work, they also offer detailing and wheel/tire services at amazing rates! More

Great service! The service at Champaign Ford City was great and I would recommend them to anyone that needs service on their vehicle. Everyone was very helpful and The service at Champaign Ford City was great and I would recommend them to anyone that needs service on their vehicle. Everyone was very helpful and my vehicle was taken care of in less time that was quoted. More

Great Service My service rep is Todd Ballard and I think he may be the best service rep I have ever encountered. He does a great job as all the service reps at Cha My service rep is Todd Ballard and I think he may be the best service rep I have ever encountered. He does a great job as all the service reps at Champaign Ford do but Todd takes care of me. He knows his stuff and keeps me informed of what I need. Thank you Todd. More

Recall Painless I had a throttle situation on recall from Ford taken care of on Thursday, Nov. 3rd. Everything was seamless and I had my car back by noon. As always I had a throttle situation on recall from Ford taken care of on Thursday, Nov. 3rd. Everything was seamless and I had my car back by noon. As always a great experience. Thanks. More

Good job with great service I had a vehicle I just inherited and wanted it checked out. The service was quick and the service writer outstanding. I am now confident in the vehi I had a vehicle I just inherited and wanted it checked out. The service was quick and the service writer outstanding. I am now confident in the vehicle I now own. More