Champaign Ford City

Oil Change Very prompt and courteous service! All of the service personnel were very friendly from the person greeting you when you drive into the service area t Very prompt and courteous service! All of the service personnel were very friendly from the person greeting you when you drive into the service area to the cashier! Also a very nice waiting area! My only issue was the person who did my oil change forgot to reset the oil change reminder gauge and I had to return to get it reset.(which was done promptly) More

Dedicated to serving your needs. I have felt with just about every dept there. I have always felt that my overall satisfaction is there only goal. I would recommend them to my frien I have felt with just about every dept there. I have always felt that my overall satisfaction is there only goal. I would recommend them to my friends,and have. More

So Far, So Good Since I purchased my 2013 Mustang four years ago, I have been having all my service work done at Ford City to establish a provenance for future record Since I purchased my 2013 Mustang four years ago, I have been having all my service work done at Ford City to establish a provenance for future record. I will admit to some mistrust/distrust of dealerships, based on being screwed over by Pilson Motors, where I bought the Mustang. So far, my experiences at Ford City have been good. The place is easily accessible off I-74 in Champaign. For regularly scheduled maintenance, no appointment is needed and the wait is always short. The facility is new and accommodating. There are comfortable chairs and tables and chairs in a spacious and clean lounge area with coffee and WiFi available. The staff is courteous and efficient and prices are the standard dealership prices. A staff member goes over your work with you and explains it all. They even wash and vacuum your car at no extra cost. I am hoping things stay pleasant with Ford City for the life of my car. More

Fixed a problem I was running errands Thursday morning and a "brake light failure" warning came on. It came on again. I was near Champaign Ford so pulled into their s I was running errands Thursday morning and a "brake light failure" warning came on. It came on again. I was near Champaign Ford so pulled into their service bay. Matt Odem checked it out, gave me a ride home, kept it overnight and fixed it. Sent a driver to pick me up Friday morning. Everything went smoothly including getting the car washed.. More

Excellent service Small dent in my Focus SE hatchback. Pulled in a timely manner. Great lounge area to wait. Connected with a friend from high school and caught up on s Small dent in my Focus SE hatchback. Pulled in a timely manner. Great lounge area to wait. Connected with a friend from high school and caught up on some of the latest stuff. More

Very pleased with service All work was done, they finished before expected, good communication, and they cleaned the truck up for me afterward. Overall the work was done very p All work was done, they finished before expected, good communication, and they cleaned the truck up for me afterward. Overall the work was done very professionally. More

Great service Very helpful and friendly staff! Were able to contact 3rd party warranty company and sort out issues with our warranty. Fast and great service for sur Very helpful and friendly staff! Were able to contact 3rd party warranty company and sort out issues with our warranty. Fast and great service for sure! More

Oil change and tire rotation From the moment you drive in to the time you leave, the employees treat you politely and are knowledgeable. I have been there multiple times and the s From the moment you drive in to the time you leave, the employees treat you politely and are knowledgeable. I have been there multiple times and the service is always very good. More

oil change Service was wonderful as always. From the minute you pull up to the door. Thank you for taking such good care of my car and me. I will be back. Service was wonderful as always. From the minute you pull up to the door. Thank you for taking such good care of my car and me. I will be back. More

Looking Good The service is getting better and better,my car stays in good top shape when i take it to Ford City for services. A well job done to the people that w The service is getting better and better,my car stays in good top shape when i take it to Ford City for services. A well job done to the people that work in Sevices More