Champaign Ford City

Went over lunch hour to get my oil changed. Service was great. I waited a little longer than expected but the work was done to my satisfaction. great. I waited a little longer than expected but the work was done to my satisfaction. More

Everytime I take in my truck. They do this inspection and say it needs about 1,000 dollars worth of work. Alot of the stuff has already been done. Flush the fuel system three hundred dollars, give me a break say it needs about 1,000 dollars worth of work. Alot of the stuff has already been done. Flush the fuel system three hundred dollars, give me a break. Flush the break fluid / fluid doesn't break down. I had a front end alignment. 1 month later I had a Tune up and they said my coil spring is busted in half. I had you guys change my differential oil. The next time I took it in my seals were leaking. Evertime I have something serviced, the next visit that seal or gasket or pan is leaking or needs replaced. I have to question the dealerships honesty. I don't think I will bring my vehicle back. I'm a working man, not some rich guy that you must be accustomed to visiting this establishment. More

called with a problem in short notice-service worked me in & was out quicker then i thought would get out .Wish I would have bought my Ford truck there !!! in & was out quicker then i thought would get out .Wish I would have bought my Ford truck there !!! More

I typically walk away with a positive experience. This particular visit, I discovered some grease on the door jam and roof interior after my oil change and tire rotation. I phoned my service rep and he's particular visit, I discovered some grease on the door jam and roof interior after my oil change and tire rotation. I phoned my service rep and he's going to have the detail guys clean it up right away. More

Excellent service and friendliness of advidors. Quality of service is excellent. The price is comparable to other shops in our area and live the three for three at Ford City. of service is excellent. The price is comparable to other shops in our area and live the three for three at Ford City. More

I brought my car in for an oil change and nitrofill check. Service was prompt, and the car wash and buff was a nice extra touch. My car is clean and shiny, and all set for oil and such until February check. Service was prompt, and the car wash and buff was a nice extra touch. My car is clean and shiny, and all set for oil and such until February. More

Price, friendliness and customer service were excellent. However, the quality of work needs to be looked at. I found the steering wheel dirty and I found oil on the mat and carpet in the front passenger sea However, the quality of work needs to be looked at. I found the steering wheel dirty and I found oil on the mat and carpet in the front passenger seat. Hopefully this will be corrected on my next service trip. More

Brenda did a great job helping us with our truck buying experience. We really appreciated the no pressure, professional, and knowledgeable sales person she was to us. experience. We really appreciated the no pressure, professional, and knowledgeable sales person she was to us. More

We were very pleased with our new purchase of the 2013 Ford Escape. The staff was friendly and helpful in answering any questions we had. Ford Escape. The staff was friendly and helpful in answering any questions we had. More

It was a pleasure to work with Gayle Chaney and Kathleen Troy in the purchase of our 2013 Ford F-150 Crew Cab 4x4! Jim and Jacquie Miller Troy in the purchase of our 2013 Ford F-150 Crew Cab 4x4! Jim and Jacquie Miller More