Champaign Ford City

They have great service work fast and dependable. Everyone is friendly and helpful! We would definitely recommend them! Everyone is friendly and helpful! We would definitely recommend them! More

Service staff were very courteous and respectful of my time on my visit for an oil change. The service person checked the engine air filter and checked with me if I would like it replaced because it was time on my visit for an oil change. The service person checked the engine air filter and checked with me if I would like it replaced because it was very dirty. I appreciated his checking with me prior to making the change. After my MKX service was complete, he went through the services performed and reported everything seemed in good condition More

We had major repairs on our 2017 Ford Escape. Bradley kept us updated on the progress and so far are pleased with the outcome. Also, a “Thank You” to Ford for helping with the repair cost. Bradley kept us updated on the progress and so far are pleased with the outcome. Also, a “Thank You” to Ford for helping with the repair cost. More

We are pleased with the purchase of our SUV. They were very courteous and helpful. We they were recommended by Henry Butler. They were very courteous and helpful. We they were recommended by Henry Butler. More

I always receive a fair deal followed by excellent service. It is easy to schedule appointments and to arrange a shuttle for drop off and pick up. I always get friendly, helpful service. service. It is easy to schedule appointments and to arrange a shuttle for drop off and pick up. I always get friendly, helpful service. More

All went well with Todd, great in customer service response. Truck is very nice and is what it said it would be!! response. Truck is very nice and is what it said it would be!! More

One of the Best New Car buying experiences I have ever had! No haggle sales folks. Brandon was fantastic. Jim in Finance was transparent about all financing options and no pressure regarding warranty's et had! No haggle sales folks. Brandon was fantastic. Jim in Finance was transparent about all financing options and no pressure regarding warranty's etc. My New F-150 was exactly as described on the website and over the phone. Dealership was immaculate in appearance and the entire staff were friendly. I drove 2 hours to purchase my new truck at Champaign Ford City and it was worth it!!! -Tom More

Could had been a bit more negotiable. Not much room for negotiation . Also had no floor mats , in vehicle. Not much room for negotiation . Also had no floor mats , in vehicle. More

Explained things to me. Provided a pick-up at a time convenient to me to get my car which I had dropped off on Easter Sunday. It was ready before noon. Provided a pick-up at a time convenient to me to get my car which I had dropped off on Easter Sunday. It was ready before noon. More