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Champaign Ford City
Champaign, IL
524 Reviews
We take vehicle performance to the next level at Ford City in Champaign. With our new state-of-the art service facility, our performance-certified technicians can upgrade your new or current car with Roush parts and accessories.
Stop by Champaign Ford City today and see for yourself!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 524 reviews
January 29, 2024
We dealt with Ian and Zachary with our purchase. I couldn’t be happier with how everything went! Ian is definitely the best salesman I’ve ever dealt with. He was very informative and knowledgeable. I couldn’t be happier with how everything went! Ian is definitely the best salesman I’ve ever dealt with. He was very informative and knowledgeable. He even gave us a tour of the whole dealership! Zachary is the finance manager and did an outstanding job with all the paperwork. He was very understanding and didn’t rush us though any paperwork! I would 100% recommend taking your business to this dealership!! More
by Elsie
Employees Worked With
Ian & Zachary
December 10, 2023
Friendly sales-Bill is really good Sales Mgr. Dean friendly too Very efficient they LISTEN to what you are really looking for and what you need Highly recommend Dean friendly too Very efficient they LISTEN to what you are really looking for and what you need Highly recommend More
by blanton_p
Employees Worked With
Bill Dean
November 24, 2023
Ford City has always given great service since I bought my car there. Of course you can't be perfect and we ran into an issue with service. Talked to Pat the service manager and she and the service center my car there. Of course you can't be perfect and we ran into an issue with service. Talked to Pat the service manager and she and the service center did a great job fixing the problem and renewing my faith in there great service. Thank you More
by jimmcgu1
Employees Worked With
Pat
August 31, 2023
Excellent service, flexible and knowledgeable staff! I had an emergency and didn’t have an appointment, the staff was friendly and helpful, solution-oriented! I had an emergency and didn’t have an appointment, the staff was friendly and helpful, solution-oriented! More
by Jcwaite9864
Employees Worked With
Brad Decker
August 31, 2023
I was disappointed this time on my visit. It seems I was forgotten about because of the amount of time it took. I had to go to the desk to check on the status. I arrive at my appointment time It seems I was forgotten about because of the amount of time it took. I had to go to the desk to check on the status. I arrive at my appointment time of 11:30 AM, it was around 1:45 when I left. They have a history of completing my oil change within 45 minutes of my arrival. More
by cjjjwillis
Employees Worked With
Not sure
