Champion Chevrolet of Avon - Service Center

SHAY was awesome. Allowed an out of state charge their Equinox ev. Thank you so much Allowed an out of state charge their Equinox ev. Thank you so much More

Shay was awesome. He was gracious to allow an out of stater to charge their Equinox He was gracious to allow an out of stater to charge their Equinox More

Shay was awesome. He was gracious to allow an out of stater to charge their Equinox He was gracious to allow an out of stater to charge their Equinox More

I have continued to allow Champion Chevy of Avon through all the ownership changes to do my service. I like the app and the free oil change after you get 5 (I think). I attempted to bring up the app at the all the ownership changes to do my service. I like the app and the free oil change after you get 5 (I think). I attempted to bring up the app at the end of my service and it said it was discontinued. I inquired with my service rep (young, new, has to ask for help to even check me out) and he had no clue. I asked the guy next to him (beard, he's been there a while) and his said the app works fine, people use it all the time. I said okay, mine is not working, where can I go to download as it was not listed in my app store. He said no idea )in a very annoyed tone). There were several staff member there, so I asked does anyone know? A woman (whom I had not engaged in any way) started to speak and beard guy snapped that" that's not her job, she doesn't do that!" I asked, well how does the oil change reward system work now? Again in an even more jerky tone said, "cant help you!" All other staff members had their heads down and made no eye contact. I have been coming for service since it was Dugan and I don't think I'll be back. That guy (beard) is problem. I experienced it and by the looks of his team members they are living with it every day. More

Took great care of me for an oil change and an issue I was having with my infotainment screen. I left tempted to upgrade my new car with the one they let me borrow. Will be back! was having with my infotainment screen. I left tempted to upgrade my new car with the one they let me borrow. Will be back! More

A little hiccup but they ultimately took care of it I would still highly recommend would still highly recommend More

Professional atmosphere all contacts made were respectful. Work accomplished was in a timely fashion and clean. respectful. Work accomplished was in a timely fashion and clean. More

I had an unplanned oil change and tire rotation need to go on vacation and Champion took care of it very professional. I really appreciated it! go on vacation and Champion took care of it very professional. I really appreciated it! More

The service experience was better than it had been in awhile good improvement. Thank you awhile good improvement. Thank you More

After three years of visits to multiple mechanics that failed to diagnose my car’s transmission issue, Champion Chevrolet was able to confirm the suspected issue and fix it in a timely manner. Being given failed to diagnose my car’s transmission issue, Champion Chevrolet was able to confirm the suspected issue and fix it in a timely manner. Being given a timeline of at least a week, it was a delightful surprise when they ended up completing everything the same day. My schedule didn’t allow me to pick up my car until the following day, but they were accommodating in allowing me to keep the loaner until then. After having a prior mechanic tell me that my car randomly going into limp mode 10 times over the span of a year “wasn’t consistent enough to be a concern”, it was really reassuring having Sheldon validate my concerns and take them as seriously as I had. I appreciate all the hard work they did and will definitely return to Champion for any future maintenance. Thank you! More