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Champion Chevrolet - Service Center

Johnson City, TN

4.6
492 Reviews

492 Reviews of Champion Chevrolet - Service Center

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November 14, 2024

Everyone was easy to work with. They explained the process well and made the process painless. More

by ccilley123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lynn Lloyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Reidel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2024

People were very friendly and helpful. Answered all my questions and work performed seems to be good. Also waiting time was not excessive. More

by jjmiller0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 10, 2024

Lies lies lies the dealership is full of crooks. Will never return for anything The end More

by Eatdirtforever
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shannon Monroe
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

Champion Chevrolet responded

Thank you for your feedback. We would like to discuss the issues with your service experience. 423-282-2121 ext 1030 Thank you

November 08, 2024

Great service. Everyone went out of their way to take care of my vehicle. I was very impressed with the service department. More

by twolfe3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 07, 2024

They did not break anything so that is the best I could hope for there. More

by leesrt6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shannon Monroe
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

Champion Chevrolet responded

Thank you for your feedback. Were very happy we didnt break anything either/ Please give us a call to discuss the issues that created the low score. 423-282-2121 ext 1030 Thank you

November 07, 2024

Prompt, courteous service. Comfortable waiting area with free coffee, vending, easy access bathrooms. Never had a beard experience. More

by govols57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 06, 2024

Always good service, and the staff is always polite and just a good company all around More

by SOULFORREAL112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 04, 2024

I have no complaints. Everything went well. The employee who checked me in for service on my vehicle was helpful and courteous. I was able to get my oil change without More

by LISAT99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 03, 2024

Good fast service. They let me know the transmission fluid was not due for a change yet. They could have changed it at 50k as I asked, but they said it was changed at 1 More

by STEPHENSRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 02, 2024

Issue with my vehicle was explained thoroughly. The questions I asked about the issue were dealt with professionalism and courtesy. During the service, another issue was found that may have prevent More

by CARLFLEENOR1946
Recommend Dealer
Yes
Employees Worked With
Tim Copenhaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lloyd Fleenor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cletis Greene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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