Shannon Monroe
Shannon Monroe at Champion Chevrolet

Shannon Monroe

Service Advisor

Champion Chevrolet

3606 Bristol Hwy
Johnson City, TN 37601

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4.8
487 Reviews
4.8

487 Reviews

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487 Reviews of Shannon Monroe

November 02, 2026

Dealership Rating
Employee Rating

Well organized. Knowledgeable service staff. Easy to find location. Waiting areas adequate. Yada yada yada. More

by MARYDOKIANOS
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

November 02, 2026

Dealership Rating
Employee Rating

They always go out there way to help take care of our needs. Professional and treat you like family. More

by sivester0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Phil Leaonard, Neil Chapman

October 28, 2026

Dealership Rating
Employee Rating

They are always pleasant, professional and get the job done with overcharging. They are reliable and do a great job More

by Camarofast
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 28, 2026

Dealership Rating
Employee Rating

It is a great dealership and the employees are always very friendly and helpful and a great to deal with More

by CLACEY4725
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

October 27, 2026

Dealership Rating
Employee Rating

I have always found Champion's service department to be top-notch. Furthermore, Shannon Monroe is an excellent service advisor. Thanks! More

by FULLBRIGHTC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 17, 2026

Dealership Rating
Employee Rating

I came to the service department at 11:00 just for a oil change and did not leave there until around 3:00 it was totally ridiculous. More

by NHKZ67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Phil Leaonard, Neil Chapman

October 15, 2026

Dealership Rating
Employee Rating

Honest, helping, hardworking, dealership. I fully trust them with all my maintenance needs, on my Buick and my GMC truck. More

by 1coyoterich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Phil Leaonard, Neil Chapman , The woman that works the checkout counter is great !

October 11, 2026

Dealership Rating
Employee Rating

Champion always does a great job and i would highly recommend for your vehicle service More

by david_stallard
Recommend Dealer
Yes

Other Employees Tagged: Tim Copenhaver, Cletis Greene

October 02, 2026

Dealership Rating
Employee Rating

Super nice people & very helpful whenever you need assistance., the service dept goes way beyond to help you. More

by SIDY4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cletis Greene, Lynn Lloyd, Phil Leaonard , Jim freeman

September 25, 2026

Dealership Rating
Employee Rating

I am always pleased with the service department at Campion. Shannon is very professional and is very thorough. More

by lfleenor1948
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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