Champion Ford Lincoln Mazda
Owensboro, KY
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983 Reviews of Champion Ford Lincoln Mazda
Scott and Jim were were great to work with on our car purchase. They were very knowledgeable and helpful with every question we had. We were treated with respect and not being pushed to buy something, un purchase. They were very knowledgeable and helpful with every question we had. We were treated with respect and not being pushed to buy something, unlike other dealers we have dealt with before. We will continue our future business with them and recommend them to anyone. More
Everyone we met, even in passing, was friendly and had a smile. Every question was answered, and contact information given for if and when I had any concerns. I have the definite impression that I have be smile. Every question was answered, and contact information given for if and when I had any concerns. I have the definite impression that I have been and will be well taken care of. Thank you for not trying to pressure me into anything. You have made a firm customer. ds More
I have been using Champion since 2001. Have purchased 3 new trucks, 1 used vehicle,and service for both Ford and other brands. I also have used finance, detailing, and collision. Last purchase of new vehic new trucks, 1 used vehicle,and service for both Ford and other brands. I also have used finance, detailing, and collision. Last purchase of new vehicle 3-05-2013. I have always had fast, efficient, courteous and quality service. Individuals indicated were especially helpful I always felt that I recieved a fair deal for my hard-earned dollars. THANKS AND KEEP UP THE GOOD WORK! R. M. JOHNSON More
This was my first new car purchase and so I have too admit to being a little nervous. I took my time and visited some other dealers but I have to say I felt very comfortable dealing with salesman Andrew admit to being a little nervous. I took my time and visited some other dealers but I have to say I felt very comfortable dealing with salesman Andrew Davis. I did my homework on the car I was interested in and asked Andrew a lot of questions. He was very helpful and answered them in a professional manner. I never felt any pressure and enjoyed my overall experience. I also dealt with Linda Chancellor on the financial aspects of the car. Like Andrew I found her customer service and friendliness to be much appreciated. I would surely recommend dealing with these individuals on a automobile purchase. Thank you again. More
The sales staff and finance person were extremely helpful in explaining every detail of the sale and pricing. Tevor was vey friendly and put absolutely no pressure on us to buy but the decision in our han in explaining every detail of the sale and pricing. Tevor was vey friendly and put absolutely no pressure on us to buy but the decision in our hands with very detailed jnformation. Jim explained the pricing and trade details to a very satisfying degree. Linda was very knowledgeable with all information on financing,and extended warranty information. It was avery pleasant experience and I will return for next purchase in the future! More
Recently I bought a net Fusion car from Champion Ford. The salesman, Rob Ochoa waited on me. He was the most courteous and knowledgeable person I ever bought a vehicle from. He took his time to explain The salesman, Rob Ochoa waited on me. He was the most courteous and knowledgeable person I ever bought a vehicle from. He took his time to explain about the car. I would definitely buy another car from Champion Ford and recommend Rob Ochoa to wait on you. Bob Conen More
I had a great experience with Champion because Ernie was beyond knowledgable and helpful with buying my first car. He did it all in a quick and friendly manner. Also, the man who stepped in and did my final beyond knowledgable and helpful with buying my first car. He did it all in a quick and friendly manner. Also, the man who stepped in and did my final paperwork was witty, quick and knowledgable. ( I wish I could remember his name!!) More
Everyone was very personable and pleasant and eager to help. From the minute we walked to the front door, we were greeted by a salesperson and the whole process started. We were able to get the car that help. From the minute we walked to the front door, we were greeted by a salesperson and the whole process started. We were able to get the car that we wanted, in the color we wanted and with the options that we asked for, even though that car was not on the lot. The tech instructor was very complete and patient and we spent most of the afternoon in the car learning how to work all the functions. We have been customers for many, many years and have always had a good experience and we will continue to come back to Champion in the future. More
Worked with Trevor on the purchase of a Used 2009 Sable. Their are very few things on this earth that I dislike more then buying a car. Trevor made the process enjoyable. He was refreshingly honest with m Their are very few things on this earth that I dislike more then buying a car. Trevor made the process enjoyable. He was refreshingly honest with me from the start, helped me select the best value on the lot, and didn't pressure me to buy anything. I will definitely buy another car from Champion when the time comes. More
My wife and I dealt with Jim and Asten when it came to trading in our vehicle for a used Mazda. At first they seemed very nice and friendly, and we thought we had finally found a great dealership to work trading in our vehicle for a used Mazda. At first they seemed very nice and friendly, and we thought we had finally found a great dealership to work with. But after the i's were dotted and the t's were crossed, our experience went south...FAST! Everything they had promised to do and/or fix felt like pulling teeth just to get it done. Just to get our vent fixed (which was cracked prior to purchase and they had signed a form agreeing to fix it free of charge) took almost a month. Jim and Asten had us drive all the way back to our house to get the piece of paper that proved they agreed to fix the vent. As it turned out, they already had a copy there and played dumb when I inquired why I had to drive all the way home and come all the way back to get some thing they already had. Jim constantly acted as though he had no idea who we were every time we saw him or called. To top it off, on the day of our purchase we had informed them that the manual was missing from our Mazda, and they informed us that they would immediately get us a new one. Well, that was back in August 2012. After too many phone calls to count and FIVE times of hearing that they were finally ordering the manual, the manual was finally picked up tonight (JANUARY 2013...FIVE months after we originally informed them about the manual). I last spoke with Jim THREE weeks ago, and he informed me that it would be in within 15 days. Well, I chose to wait patiently for those 15 days...but after hearing nothing from him, I decided to just go in. Of course, he had no idea who I was, but insisted that he tried to contact me twice to let me know it was in (which of course he hadn't, and I have the darn phone records to prove it). It was sitting ON HIS DESK!!! He tried to put the blame solely on Asten (Asten, I hope you get to read this), however, Jim had told me back in December that he was handling it from here on out. He even tried to insist that I should only try to speak with him and not Mr. Brubaker because Mr. Brubaker would be impossible to get a hold of (something that the receptionist proved was a lie, since she said that Mr. Brubaker-the president- was hardly ever in, but his son, Mr. Brubaker-the general manager, and Jim's boss I presume-was typically in early most days and could be contacted rather easily). Mr. Brubaker, I hope you get to read this as well. That is why I would not recommend this dealership. Very lousy experience. We do not intend to go back. More