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Champion Ford Lincoln Mazda

Owensboro, KY

4.9
983 Reviews

140 Southtown Blvd

Owensboro, KY

42303

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983 Reviews of Champion Ford Lincoln Mazda

March 28, 2013

Scott and Jim were were great to work with on our car purchase. They were very knowledgeable and helpful with every question we had. We were treated with respect and not being pushed to buy something, un More

by mustang66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Saye, Jim Monanteras
Apr 24, 2013 -

Champion Ford Lincoln Mazda responded

Thanks for the kind words. We appreciate you! Duke Brubaker General Manager Champion Auto Team

March 28, 2013

Everyone we met, even in passing, was friendly and had a smile. Every question was answered, and contact information given for if and when I had any concerns. I have the definite impression that I have be More

by dstclair
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sherry Cook, Bo Oliver, Linda Chancellor
Apr 24, 2013 -

Champion Ford Lincoln Mazda responded

Awesome! Thanks for taking the time to fill out this review. We appreciate your business and kind words. Duke Brubaker General Manager Champion Auto Team

March 08, 2013

I have been using Champion since 2001. Have purchased 3 new trucks, 1 used vehicle,and service for both Ford and other brands. I also have used finance, detailing, and collision. Last purchase of new vehic More

by 4RMORGANJ2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ernie McCollam, Jim Monanteras, Linda Chancellor, Jason Parker, Jerry Maggard
Mar 09, 2013 -

Champion Ford Lincoln Mazda responded

Thanks Dr. Johnson! That new 2013 Limited is beautiful!! We truly appreciate your business and thanks for taking the time to fill out this review. We will strive to continue to meet your needs and go above and beyond your expectations. Duke Brubaker General Manager Champion Ford Lincoln Mazda

February 27, 2013

This was my first new car purchase and so I have too admit to being a little nervous. I took my time and visited some other dealers but I have to say I felt very comfortable dealing with salesman Andrew More

by flynnsfusion
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Linda Chancellor, Andrew Davis
Mar 09, 2013 -

Champion Ford Lincoln Mazda responded

Thanks for your review. Andrew is a great employee and his customers love him! Spread the word and come see us again. We truly appreciate your business! Duke Brubaker General Manager Champion Ford Lincoln Mazda

February 26, 2013

The sales staff and finance person were extremely helpful in explaining every detail of the sale and pricing. Tevor was vey friendly and put absolutely no pressure on us to buy but the decision in our han More

by 94tbird
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Monanteras, Linda Chancellor
Mar 09, 2013 -

Champion Ford Lincoln Mazda responded

Thanks for taking the time to post this review. We know your time is valuable and it means a lot to us. Trevor has many happy customers, so come see him again when you're ready for another vehicle. Thanks again, we appreciate your business. Duke Brubaker General Manager Champion Ford Lincoln Mazda

February 18, 2013

Recently I bought a net Fusion car from Champion Ford. The salesman, Rob Ochoa waited on me. He was the most courteous and knowledgeable person I ever bought a vehicle from. He took his time to explain More

by rjconen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Ochoa
Mar 09, 2013 -

Champion Ford Lincoln Mazda responded

Bob, thanks for coming over the bridge from Indiana to see us and buy your new Ford. We hope it's doing well for you. We truly appreciate your business! Duke Brubaker General Manager Champion Ford Lincoln Mazda

February 17, 2013

I had a great experience with Champion because Ernie was beyond knowledgable and helpful with buying my first car. He did it all in a quick and friendly manner. Also, the man who stepped in and did my final More

by Laurafmarks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't remember the mans name who did my paper work. But he was great too!!!, Ernie McCollam, Jerry Maggard
Mar 09, 2013 -

Champion Ford Lincoln Mazda responded

Ha, thanks. That would have been Jerry. Thanks for the kind words. I'll relay them to him. Be safe on the road! Duke

February 11, 2013

Everyone was very personable and pleasant and eager to help. From the minute we walked to the front door, we were greeted by a salesperson and the whole process started. We were able to get the car that More

by annewelsh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Wimpelberg, Sherry Cook, Bo Oliver, Linda Chancellor, Jason Parker
Feb 13, 2013 -

Champion Ford Lincoln Mazda responded

Dear Mrs Welsh, Thanks for the review, we appreciate your business. I'm glad that Sherry was able to lead you through the process without any hiccups. Matt is definitely a very patient teacher as he helps our customers get comfortable with the new technology in their vehicles. If you have any questions, please don't hesitate to call. Duke

February 06, 2013

Worked with Trevor on the purchase of a Used 2009 Sable. Their are very few things on this earth that I dislike more then buying a car. Trevor made the process enjoyable. He was refreshingly honest with m More

by mjhunter
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Feb 07, 2013 -

Champion Ford Lincoln Mazda responded

mjhunter, thanks for the feedback. We try to do things a little different here at Champion and Trevor's customers rave over the way he treats them. We appreciate your business. Duke

January 30, 2013

My wife and I dealt with Jim and Asten when it came to trading in our vehicle for a used Mazda. At first they seemed very nice and friendly, and we thought we had finally found a great dealership to work More

by sahaynes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Asten Martin, Jim Monanteras
Feb 14, 2013 -

Champion Ford Lincoln Mazda responded

Mr. Haynes, Yes, I read every one of these reviews and we do take them to heart. As you know, this is a family owned and operated dealership and your experience is the exception, not the rule. As of today, I am putting a new process in place, so this problem won’t happen again. As you know, we don’t make any verbal promises to our customers. We put everything in writing, on a due bill. So, our new process will be to read the due bills in the weekly Monday morning manager’s meeting to ensure our salespeople have fulfilled the promises made. In your case, where the salesperson is no longer with the dealership, this process would have caught the missing owner’s manual and one would have been ordered and delivered to you. I'm sorry you felt slighted and know that if you should return, the experience would be different. Thanks Duke

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