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Chapman BMW Chandler
Chandler, AZ
744 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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December 06, 2022
Awesome experience with Chapman BMW Chandler and so happy to get assistance from Mr. Metin Gurbuz my sales person and all other folks, special mention about Metin - he is a great human being besides his skil to get assistance from Mr. Metin Gurbuz my sales person and all other folks, special mention about Metin - he is a great human being besides his skills and great marketing strategies. Overall a great experience. Thanks! More
by Surajit Sarkar
Employees Worked With
Metin Gurbuz, Chapaman Auto Marketing
Helpful November 11, 2022
Worst experience ever. I went there 3 days in a row and the third time the salesman invited me back the car was missing. Why would Marvin call me to come buy a car that was I went there 3 days in a row and the third time the salesman invited me back the car was missing. Why would Marvin call me to come buy a car that wasn't on the lot? They are unprofessional and unapologetic for their actions. I drove across the street to the Mercedes dealer and was treated like a human. More
by Treatmeright
Employees Worked With
Chapaman Auto Marketing
September 18, 2022
BIG PRAISE to Nuoy Converse at Chapman BMW Chandler for his excellent service in selling me a used BMW. Very personable and conscientious in addressing all my questions and concerns about the car. Highly his excellent service in selling me a used BMW. Very personable and conscientious in addressing all my questions and concerns about the car. Highly rate this dealership for your next BMW! Jeff M More
by j
Employees Worked With
Chapaman Auto Marketing
September 16, 2022
Shane, my service advisor took care of everything and I can say that this dealership is excellent! They send you updates regarding status of your vehicle. can say that this dealership is excellent! They send you updates regarding status of your vehicle. More
by arawgabi
Employees Worked With
Shane Hackleton
July 06, 2022
I bought a Tesla 2015 6 weeks ago. The finance department stll has not completed all the necessary paperwork to finalize the deal. They initial copied the wrong social. They also did The finance department stll has not completed all the necessary paperwork to finalize the deal. They initial copied the wrong social. They also did not complete the documentation correctly at the purchase. I owe my first payment in 5 days yet the bank does not have the docs. Do not do business with them!!! More
by poopsnicker
Employees Worked With
Chapaman Auto Marketing
June 16, 2022
Moved to Chapman from Jupiter, Florida two years ago. My service experience at Chapman has been exemplary. I've been lucky enough to have Jonelle as my service rep the last two routine visits and she's My service experience at Chapman has been exemplary. I've been lucky enough to have Jonelle as my service rep the last two routine visits and she's a great example of the kind of employees Chapman hires - always professional, courteous, helpful, and caring. I recently purchased my lease from Chapman and the great service I've received there for the past couple of years was major reason behind that decision. Steve Hafner More
by Lightfoot
Employees Worked With
Jonelle
April 17, 2022
My sister in law purchased a used car here. Fast forward a month and the transmission is out, and they are offering her ZERO assistance. They had to have known this car had issue when they sold Fast forward a month and the transmission is out, and they are offering her ZERO assistance. They had to have known this car had issue when they sold to her yet they don't even care that a single mother, in the middle of moving, now has no car. We definitely understand the risks of buying a used car but when they LIE to her and tell her its a certified used vehicle just to have it die a month later, that is bad business plain and simple. Very disappointed in the entire staff and this establishment as a whole. More
by zthomp1
Employees Worked With
Chapaman Auto Marketing
April 01, 2022
Fantastic to work with. Handled most of the process virtually. Was only at the dealership for a couple of hours to finalize the transaction. Specifically worked with Dave in Handled most of the process virtually. Was only at the dealership for a couple of hours to finalize the transaction. Specifically worked with Dave in sales and JJ in finance. Both top-notch. More
by Swift
Employees Worked With
Dave Pruitt and JJ, Chapaman Auto Marketing
