Chapman BMW Chandler
Chandler, AZ
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Alexander is a very competent and knowledgeable about the BMW products. He is up front and honest and was a pleasure to deal with. After our sale was completed he spent well over an hour going over all of BMW products. He is up front and honest and was a pleasure to deal with. After our sale was completed he spent well over an hour going over all of the various features of the car and setting up the software to our preferences. More
The sales rep john was extremely friendly and knowledgeable he was the first one to greet me he was an excellent listener when i was telling him what kind of car i was interested it.. Before leav knowledgeable he was the first one to greet me he was an excellent listener when i was telling him what kind of car i was interested it.. Before leaving the dealership he made sure to explain all of the buttons and features of the car that showed that he had a lot of passion and drive in his position which is hard to come across these days..i also like that during my interaction with me he was relaxed and did not make me feel pressured like the typical competitor dealerships. More
This is our 3rd BMW but our first time at Chapman BMW. Our experience up to this point had been very good. There is no pressure at BMW and none of that " let me go talk to my manager" stuff. My husband an Our experience up to this point had been very good. There is no pressure at BMW and none of that " let me go talk to my manager" stuff. My husband and I were pretty sure going into Chapman we would have another very good experience but we didn't. We had a GREAT experience ( never thought the day would come when I would say that about buying a car). As usual, no pressure but JJ Garcia made us feel very comforatble, explained everything so we understood all our options and made the whole experience smooth like butta! We then went to see Megan in finance, again no pressure just explainations and very smooth and quick! The car was cleaned up and ready quickly. We drove away and looked at each other and said, "Did we just buy a car?" because usually we are exhausted by the time we drive away and swear we will never do it again but we didn't feel that way at all!! Shout out to Lawanda at the front desk, very helpful! Orestes and Wendy Trush More
I like you business. I feel that I got a quality care at a fair price. The sales person was very helpful. I would like a little more training on the features of the car. I didn't get a second key, and wh a fair price. The sales person was very helpful. I would like a little more training on the features of the car. I didn't get a second key, and when I washed the car yesterday, I noticed bubbling of the chrome on the grill. More
First time at Champman BMW, Ryan Morgan was well educated on the car in question. Did not feel pressured to purchase and they were willing to work with my budget. This experience was different from any oth on the car in question. Did not feel pressured to purchase and they were willing to work with my budget. This experience was different from any other that I have had, in a great way. Ryan exceeded expectations and General Sales Manager Rich Yang was very open and honest about the X3 we were looking at. Would not hesitate to recommend Ryan and this dealership. More
I have purchased a bmw from Don King before when he worked at McDowell and he did a GREAT JOB then and did a GREAT JOB this time. I would recommend any friend or family member to purchase a car from C worked at McDowell and he did a GREAT JOB then and did a GREAT JOB this time. I would recommend any friend or family member to purchase a car from Chapman Bmw thru Don King. Don has a incredible personality and a wonderful way with people. Chapman Bmw is very lucky to have a person with Don's class, experience and reputation working for them. Thank You Also the wonderful lady who did the final paper work with me did a great job. More
This has to be the best car buying experiences I have had. From the time we walked into the dealership until we drove away, the people in the show room and Jeff could not have been nicer. When we first had. From the time we walked into the dealership until we drove away, the people in the show room and Jeff could not have been nicer. When we first entered Jeff offered use something cold to drink and then while he was away from his desk, one of the other sales people saw us waiting and came over and again offered us something cold to drink. We could not have been more impressed with Jeff, Jim Misner or your entire staff. Thank you for a wonderful experience. Jim More
JJ worked closely with me in finding my car. He was always helful and keep me updated with the progress of wheabout my car and made sure i had a great experience with the purchase. i will recommend hi always helful and keep me updated with the progress of wheabout my car and made sure i had a great experience with the purchase. i will recommend him and chapman BMW to my friends for the service i got. Thanks Emel More
Jeff was very easy to work with! He moved things along quickly and efficiently and found me exactly the car I was looking for. Bob the sales manager was very exceptional to work with also. I would, defin quickly and efficiently and found me exactly the car I was looking for. Bob the sales manager was very exceptional to work with also. I would, definately, return to Chapman for my next car and would enjoy dealing with Jeff and Bob, again. I wouldn't hesitate to recommend my friends to Chapman. More
Chad had all the paperwork ready before I reached the dealership. He made me feel so very comfortable, at ease. He told me that buying this car would be a happy experience and he was right. The experi dealership. He made me feel so very comfortable, at ease. He told me that buying this car would be a happy experience and he was right. The experience was amazing. The dealership was so clean and spacious, very inviting. Thank you. More