Chapman BMW On Camelback

Experience with Sammy Sammy was extremely welcoming as hubby and I walked into the bmw cpo on camelback. He was helpful, friendly, professional and very personable! I highl Sammy was extremely welcoming as hubby and I walked into the bmw cpo on camelback. He was helpful, friendly, professional and very personable! I highly recommend him if you ever need help! More

Great service, knowledgable staff!!!! I stopped into Chapman just to take a look at what they had. The whole process was very welcoming and a lot different than you experience at most deal I stopped into Chapman just to take a look at what they had. The whole process was very welcoming and a lot different than you experience at most dealerships. Most of my time there I was being helped by Sammy Destefano, and while I'm sure that everyone that works there is great, Sammy is fantastic! There was never anytime that I felt pressured or rushed. He was extremely kind, funny, and very helpful. We took a look a few cars he gave me insight into the the different models and features. After finding and driving the one I liked most, came the part no one likes discussing financing! But once again it was a breeze, no pressure and understanding about your situation. They really try to give you the best experience/ deal, because they understand happy customers create more business. In the end I didn't purchase from Chapman but ONLY because I was looking for a pretty rare car they didn't have in stock. I will definitely be back when it comes time for my next purchase, and will probably have my car serviced there just because they made such an impression! If you're in the market for a BMW go see Sammy you won't regret it :) More

Awesome experience I wasn't sure exactly what I was looking for. When I entered the building, Sam greeted me immediately. I gave him likes and dislikes and a price range I wasn't sure exactly what I was looking for. When I entered the building, Sam greeted me immediately. I gave him likes and dislikes and a price range and he instantly found a vehicle I might be interested in. He made this whole car buying experience easy and enjoyable. We were also in a time crunch and juggling times and he was able to adjust his schedule and get paperwork together quickly. Sam was a pleasure to work with and I'm glad he was the one assisting me. More

Great service Sammy Destefano is warm hearted and friendly. He is very knowledgeable in his profession. He makes his customers his friends. I am happy to be conside Sammy Destefano is warm hearted and friendly. He is very knowledgeable in his profession. He makes his customers his friends. I am happy to be considered a friend also. He is the best at what he does and I recommend him to all my family members and friends. More

Excellent experience! I've purchased a lot of vehicles over the years with reservation, primarily due to the "dog & pony" show of the buying process. Sammy has changed my I've purchased a lot of vehicles over the years with reservation, primarily due to the "dog & pony" show of the buying process. Sammy has changed my attitude in that process! He asked a minimal amount of questions initially, and took me to exactly what I was looking for in a vehicle, no pressure, very relaxed demeanor, and thorough. Walked me through the buying process without the back and forth negotiations and got me a very fair bottom line without wasting my whole afternoon! Even checked up on me after a couple weeks to see if I had any issues.. that in itself is unheard of. Follow thru! Thanks again Sammy! I will be sending people your way! More

Terrific service...Craig Miller is fantastic Craig knew I was in a hurry and hustled for me, then again was flexible with my schedule and had everything prepared...he is a consummate professional Craig knew I was in a hurry and hustled for me, then again was flexible with my schedule and had everything prepared...he is a consummate professional More

Save my brand experience I had previously leased a BMW. After three years with my car I decided it was the car for me and wanted to purchase it. After a confusion experience w I had previously leased a BMW. After three years with my car I decided it was the car for me and wanted to purchase it. After a confusion experience with the leasing company and the other dealers in town I had the fortune to meet Craig at Chapman on Camelback. He understood my situation and was able to help me complete the purchase to include additional service agreements. Anyone considering a BMW should reach out to Craig. He's patient, attentive, and most importantly able to manage expectations. Thanks for your help Craig! More

Great Customer Service and Quality Workmanship Chapman BMW on Camelback never disappoints me with the quality of their service and the care provided by their people. They continue to keep my X5 in Chapman BMW on Camelback never disappoints me with the quality of their service and the care provided by their people. They continue to keep my X5 in top condition, and I always recommend Chapman to my friends who are in the market for a BMW. More

Best experience I have ever had buying a car My old lease was up and I had very little time to shop for cars with my busy schedule. I had worked with Craig before and knew he would take care of My old lease was up and I had very little time to shop for cars with my busy schedule. I had worked with Craig before and knew he would take care of me. I literally texted him what I was looking for and he told me that he had a car at a different dealership he thought I would like. He immediately sent someone across town to get it and had to all ready to go an hour later. Took me on a long test drive to make sure I liked everything about the car. I ask 1,000 questions and he literally knew the answer to every one. His knowledge of the cars is incredible, he doesn't pressure you at all. He is just there to help in any way you need. I have had the car for a couple weeks now and I still text him with questions which he always gets back to me right away even on days off. I could text him a year from now and I know he would get me all the info I need. Buying a car can be the worst experience ever but he make sit very easy and pain free. It is nice knowing that you can actually trust someone in his field. I have never had such good service from anyone even outside of the car buying world. Craig is the best, go see him. More

High Touch Customer Service! I initially had a less than stellar experience with Chapman but Craig more than made up for that with his excellent customer service, knowledge of BMW I initially had a less than stellar experience with Chapman but Craig more than made up for that with his excellent customer service, knowledge of BMW products and ability to bring a "can do" attitude to the sales process. He was very helpful with the questions I had getting back with me promptly and checking in periodically. It was a true pleasure working for this professional! More