Chapman BMW On Camelback

Smooth and fun car buying experience! The car buying process in general was fast and easy! Even on a Saturday afternoon! Craig worked with me for several weeks answering questions and ma The car buying process in general was fast and easy! Even on a Saturday afternoon! Craig worked with me for several weeks answering questions and making me feel great about buying my 2nd BMW. He would respond to texts or phone calls quickly and always with accurate and detailed information. He was funny, knowledgable, trustworthy and attentive. Will recommend Craig Rusin and Chapman BMW on Camelback to everyone!! More

Integrity and honesty for TuffLV I worked with Craig Rusin at the Chapman BMW on Camelback. This was an easy breezy experience with jokes and laughter. Every word Craig said was acc I worked with Craig Rusin at the Chapman BMW on Camelback. This was an easy breezy experience with jokes and laughter. Every word Craig said was accurate and he saw his promises through to the end. Including driving my new car up north to meet me. Awesome guy, also Artin in finance was amazing. More

Thanks Steve M6 factory warranty lapsed. CPO kicked in sure enough the soft close Mechanism on driver side goes out. CRAP!!! Took it to steve and he fixed me right M6 factory warranty lapsed. CPO kicked in sure enough the soft close Mechanism on driver side goes out. CRAP!!! Took it to steve and he fixed me right up. Gave me a nice 5 a loaner. So glad I had CPO. $50 for a $2000 repair! More

Successful Out of State Purchase I bought a used Porsche out of state with BMW Chapman Camelback. While I do not recommend the added hassle necessitated by out of state buying to any I bought a used Porsche out of state with BMW Chapman Camelback. While I do not recommend the added hassle necessitated by out of state buying to anyone if you can avoid it, this car had all the equipment I wanted and after it has arrived it was worth it. The car is beautiful as promised. Geoff the salesman bent over backwards to answer all my questions and take it to my choice of garage for a 3rd party inspection. We both had some hiccups completing the transaction, but they were patient and we got it all done. More

"The Force Is Strong With This One" I have to say that my car buying experience was in a word "FUN" !!! When i first met Craig Rusin at the new car dealership we had an instant rapport I have to say that my car buying experience was in a word "FUN" !!! When i first met Craig Rusin at the new car dealership we had an instant rapport! He made me feel comfortable and at ease "immediately"! We all know how important that is! I told him what i really wanted to accomplish and Craig made it happen! He listened to me, he kept me informed and most of all he was honest. Instead of leasing this time I purchased a 2015 loaded 228I and managed to lower my car payement a pretty good amount! Wow! how did that happen?!!! I am a "Very satisfied Customer" !!! Craig, you immediately noticed my plate when i first showed up"HNSOLO". Well my friend you are a Jedi Knight! Thank you for all your great help and thank you for putting me in my Millennium Falcon!!! -Tim More

Easy as Pie I have never had a good car buying experience until now. I was connected to Geoff in the sales depatment on Friday and over the phone I explained to h I have never had a good car buying experience until now. I was connected to Geoff in the sales depatment on Friday and over the phone I explained to him exactly what I wanted. About 30 minutes later he sent me photos of the car. It was perfect! It fit my needs and my price point. I walked in on Saturday morning signed the paperwork and left with the car of my dreams. I cannot say enough good things about the employees. The finance guy was amazing and Geoff was so awesome so work with. I will definitely be referring friends and family to him in the future. More

Service Dept Every time I have had issues for service Taras Mishenko has done a great job with getting things taken care of quickly and efficiently. He has quickly Every time I have had issues for service Taras Mishenko has done a great job with getting things taken care of quickly and efficiently. He has quickly answered questions and has usually made the correct diagnosis over the Phone. His knowledge, of the BMWs, has been excellent. I have continued to use him as my service manager even with physical moves even further from the dealership, because of his courtesy and knowledge. Jud Tillinghast More

Sales experience My BMW rep was Craig Rusin. Overall good experience and knowledgable individual regarding the cars he sells. I happened to be visiting Phoenix from Te My BMW rep was Craig Rusin. Overall good experience and knowledgable individual regarding the cars he sells. I happened to be visiting Phoenix from Texas and he knew I was on a short time line if I was going to purchase a car so he did his best to accommodate my needs and six hours later I purchased a nice convertible for what I felt was a fair price! More

Superb customer service and value Chapman BMW on Camelback is the only service center I trust to perform maintenance on my 2001 Z-3 convertible. Joe Helms, my service representativ Chapman BMW on Camelback is the only service center I trust to perform maintenance on my 2001 Z-3 convertible. Joe Helms, my service representative, is very professional and addresses my service needs in a very low-pressure, friendly manner. Also, joe is very prompt at updating me throughout the day Re: the progress of my vehicle service. I highly recommend Chapman BMW on Camelback for service & maintenance needs. And when you get there? Make sure you ask for Joe Helms! G. Kolar More

Favoloso!! I have owned BMW's since 1989. I have always bought my cars from Chapman. They are by far the best of the best! The salespeople, the finance departmen I have owned BMW's since 1989. I have always bought my cars from Chapman. They are by far the best of the best! The salespeople, the finance department, the service center all all top notch. They whole buying process from start to finish with Chapman is so professional. They treat you special & that is how I have always felt with them from my first car to my present BMW that I just purchased June 2015. I worked with Robert Mills on my recent purchase. He was so knowledgeable, professional & a pleasure to work with. More