
Chapman BMW On Camelback
Phoenix, AZ
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1,374 Reviews of Chapman BMW On Camelback
Savas was excellent! Made my experience quick, easy, and totally enjoyable. Look forward to giving him my business in the future! Great place and great salesman! Highly re Made my experience quick, easy, and totally enjoyable. Look forward to giving him my business in the future! Great place and great salesman! Highly recommend! More
A positive First As a first time BMW customer, we received valuable information about the different models specifically for the 3 series that we were looking for. Our As a first time BMW customer, we received valuable information about the different models specifically for the 3 series that we were looking for. Our agent was knowledgeable and assisted us patiently along the way. Thank you for a wonderful experience. More
Great Experience Craig was first very helpful over the phone with us and in the dealership he really took the time to show us the cars and work with us on exactly what Craig was first very helpful over the phone with us and in the dealership he really took the time to show us the cars and work with us on exactly what we wanted. Craig is a pleasure to work with and is not a pushy car salesman. I would recommend seeing Craig if you want to get into a BMW. He will shoot strait! Great guy. Thanks Craig! More
Easy and pleasant buying experience Traded in two vehicles. Not complicated or prolonged process. One of the best buying experiences I have had. Very pleased. Traded in two vehicles. Not complicated or prolonged process. One of the best buying experiences I have had. Very pleased. More
Outstanding Best car buying experience. Customer service was excellent and Joe Lena was very knowledgeable about the vehicle. Everyone at the dealership was help Best car buying experience. Customer service was excellent and Joe Lena was very knowledgeable about the vehicle. Everyone at the dealership was helpful And professional. They learned my needs well and did not attempt to up sell a different vehicle. Great job. More
Best car buying experience of my life! My good friend is a service adviser at Chapman BMW on Camelback. He was generous enough to refer me to his friend and sales professional at the dealer My good friend is a service adviser at Chapman BMW on Camelback. He was generous enough to refer me to his friend and sales professional at the dealership, Steve Murphy. Steve communicated all the info I needed to make the decision to purchase our 2014 Certified Preowned BMW X1 in a very timely and courteous manner. Once we got to the dealership, he thoroughly went over every aspect of the car with my wife and I. After we decided we loved the car and the no-nonsense upfront price, I told Steve realistically what it would take for us to finish the deal. They gave us a very fair trade-in value and approved us for BMW's special financing rate with the help of the sales manager, Tom Iles. From there, the finance manager, Steve Zucker, was also a pleasure to deal with. Within 2 hours of arriving at the dealership, the deal was done and we were incredibly pleased. The whole staff made us feel welcome and valued. The best car buying experience of my life, I can't recommend Steve and his fellow employees highly enough! More
consistent quality, goes above and beyond everytime! This service dept. Is a winner! Michael Ludke consistently provides prompt, courtesy. He always strives for excellent service and has a huge follow This service dept. Is a winner! Michael Ludke consistently provides prompt, courtesy. He always strives for excellent service and has a huge following for his pleasant knowledgeable treatment of the customer. Kudos More
Sales review Savas was the best sales person. I can not tell you how much I enjoyed my experience of buying my car with him. I love my new car Savas was the best sales person. I can not tell you how much I enjoyed my experience of buying my car with him. I love my new car More
Committed to finding you the best car for you! I was referred to Savas at Chapman BMW on Camelback to purchase a BMW and he worked very hard from the first phone call to get me into the perfect veh I was referred to Savas at Chapman BMW on Camelback to purchase a BMW and he worked very hard from the first phone call to get me into the perfect vehicle. He was very helpful and did everything he could possible do for me to to make the car buying experience an enjoyable one. I am with out a doubt going to go back to Savas at Chapman BMW to buy my next car, and I would refer any friends or family members to go see him if they are looking for a new vehicle. More
Outstanding Customer Service One year ago we bought a 535I and it was great. A service light went on one day and it took several days/weeks to fix the problem. That is the bad n One year ago we bought a 535I and it was great. A service light went on one day and it took several days/weeks to fix the problem. That is the bad news. Now the good news. BMW was excellent to work with. The service people called us frequently to update us on the problem and progress. We just received the 535I exchange car and it is great. Had all the features of my old car plus a few more. The sales people, the service people and the manager at Chapman were all understanding, accomodating and very good to work with on this challenging issue. We could not have asked for more. So, if you do have an issue, they seem to treat their customers good. This is a rare "thing" now a days, but Chapman did it. We appreciate the service, thanks. More