Chapman BMW On Camelback

This man needs a promotion! I need to tell you how valuable Steve Cadieux is to your company. Through the last few years, he has given me great advise and treated me as if I wer I need to tell you how valuable Steve Cadieux is to your company. Through the last few years, he has given me great advise and treated me as if I were a family member. He has now assisted me with obtaining a 3 year extended warranty, a decision made due to a serious illness I was recently diagnosed with. He is wise, kind, compassionate, has a strong work ethic, an asset most difficult to find these days. More

Courteous, friendly and professional! I recently had the pleasure of doing business with Chapman BMW, and specifically Savas Makrindas. Although I was buying a used car, and was sent to th I recently had the pleasure of doing business with Chapman BMW, and specifically Savas Makrindas. Although I was buying a used car, and was sent to this location by another dealer, Savas and the rest of the Chapman folks couldn't have been more courteous and pleasant to deal with. There were no surprises, no pressure tactics, and we made a deal that worked great for both of us. I have bought nearly 100 cars in the last 35 years, and this was one of the best buying experiences I have ever had. I will not hesitate to send anyone to Savas and the Chapman team. Go see Savas if you are looking for a quality used car! Thanks to you all for a very pleasant experience. More

THE BEST!!! Craig was the best salesperson we have ever had. Excellent customer service, not pushy, did swamp us will constant will emails and phone calls. Will r Craig was the best salesperson we have ever had. Excellent customer service, not pushy, did swamp us will constant will emails and phone calls. Will recommend him to all of our friends. Absolute best!!! More

Excellent Dealership to do Business WIth I've purchased three BMWs from Chapman and they are terrific people to do business with. My last salesman, Steve Murphy, made the whole car buying pr I've purchased three BMWs from Chapman and they are terrific people to do business with. My last salesman, Steve Murphy, made the whole car buying process painless and he has repeatedly checked in with me to ensure I am enjoying my purchase (BMW X5)... In fact, I just completed a cross country trip in this vehicle and it was a dream to drive. I'm so pleased with both the BMW I purchased and with Chapman on Camelback for their ongoing interest and support. I highly recommend Chapman, Steve Murphy and BMW! More

My first car!!! I had a such a pleasant experience at Chapman BMW with Mr. Steve Murphy. It was my first time buying a car and he made the process so easy for me I fe I had a such a pleasant experience at Chapman BMW with Mr. Steve Murphy. It was my first time buying a car and he made the process so easy for me I felt as though I had done it several times before! He was so knowledgeable about everything and he walked me step-by-step with all of the questions that I had for him which was a lot. I visited the dealership several times before deciding on my car and each time he was so kind and that really meant a lot to me, I was so happy to have him as my car salesman during this experience and I really appreciate his knowledge, his expertise, and his professionalism!! More

Craig Rusin is the best, extraordinary salesman If you want to bay a car and have a lot of fun you have to see Craig Rusin. He is extremely knowledgeable, polite, patient, truthful, very helpful wit If you want to bay a car and have a lot of fun you have to see Craig Rusin. He is extremely knowledgeable, polite, patient, truthful, very helpful with a lot of sense of humor. Usually buying a new car from dealers is a hassle, a game between the dealer and a bayer and most of the time you feel chided. My experience with Craig was unique to any I've had buying a car. He's down to earth, easy going, answered all questions and yet kept everything light and fun. Craig's unique approach to helping his clients has given me a new perspective on the car buying experience. He's been in touch with me a several times after our purchase to make sure all is great with the car. Working with Craig you can tell the difference of someone who is simply there going through the motions and someone who is excited to work with you. If you're in the market for a new or pre-owned car see Craig! Thanks Craig for taking great care of us. More

New 328d purchase Our sales contact Kim Reid was very knowledgeable and made our buying process very easy. It was a pleasure working with Kim and her team. Our sales contact Kim Reid was very knowledgeable and made our buying process very easy. It was a pleasure working with Kim and her team. More

Excellent Annual Service Chapman accommodated me in a prompt manner (unlike the competition in North Scottsdale). A complete check up was performed on my vehicle, and the wor Chapman accommodated me in a prompt manner (unlike the competition in North Scottsdale). A complete check up was performed on my vehicle, and the work was completed well before the estimated time. More

Extremely Impressed with Chapman Sales Team! I had a great experience with my sales representative Kim Reid! She took the time to show up around the car lot for almost 2 hours in the scorching ho I had a great experience with my sales representative Kim Reid! She took the time to show up around the car lot for almost 2 hours in the scorching hot Arizona sun. Answered all of our questions regarding which BMW would be the best fit for us. We looked at the X4, X5, X6, 4 series... we went all over the lot! Kim was professional and courteous at all times. She has a great sense of humor. I definitely felt there was a professional connection between us. One of the things that stands out most about my experience is that I was judged when I walked through the doors. I've had previous car buying experiences where I was not taken seriously about the purchase of a new car because of the way I dressed (not fancied up... you don't have to dress fancy to own a BMW--- I'm living proof of that one), my age, or the car I drove up in wasn't an expensive one etc. Not with Kim, she treated us fairly from the moment we walked in. I felt that she was honest with me. If an X4 didn't look good on me, then she told me. I appreciated that! The general manager was extremely helpful in crunching the numbers and making the trade as easy as possible. They were both very patient with all of our questions and concerns, an addressed each of them. Elliot and Kyle were great at explaining the car's functions and even synched up our iPhones with the car. Overall, I'm very pleased with my car buying experience with Chapman! In the end, I'm now the proud owner of a new 428i! Thank You Kim! More

Dan Lidington, Exceptional Service and Customer Care Dan Lidington, my Service Advisor since purchasing my first BMW in August, 2012, is always "on point." Consistently, he takes the time to explain wor Dan Lidington, my Service Advisor since purchasing my first BMW in August, 2012, is always "on point." Consistently, he takes the time to explain work or maintenance that is necessary for my vehicle, in layman's terms, so it is easy for me to understand. Dan always calls me with an update on the status of my vehicle in a timely manner so I am not left wondering. To me, communication and building trust through integrity are key in exceptional service and that is what I receive from him with each and every service visit there. He also has extensive knowledge about various BMW models that I have inquired about for another purchase. Simply, Dan's customer care exemplifies the BMW brand of exceptional quality. More