Chapman BMW On Camelback

Chapman did everything to get me the car I have dreamt about It started with a casual trip to the used car lot where JC showed me around a pre-owned 335. It blew me away. I was immediately sold on BMW. The qu It started with a casual trip to the used car lot where JC showed me around a pre-owned 335. It blew me away. I was immediately sold on BMW. The question was, which one was right for me. When I told JC what kind of car excites me he pointed me to the new 2 series. I headed over to the new car lot and Kim Reid took over. Kim was super friendly, knowledgable and proved that she was willing to go the extra mile to accommodate my needs. When it became apparent that I would need to order the car that I wanted, she put it through. JC stayed involved in the entire process. In the end I am the proud owner of a 2 series. And I had one of the best car buying experiences I have ever had. More

Very Professional ~ Repeat Customer Kim Reid from Camelback BMW exceeded my expectations during my last purchase. Both Kim and the management staff were extremely courteous, professiona Kim Reid from Camelback BMW exceeded my expectations during my last purchase. Both Kim and the management staff were extremely courteous, professional and made the purchase experience seamless. Highly recommended. More

Excellent service! We really appreciated the help we got from Savas; definitely left happy. His mission was to find us a car we would really love. All of our questions w We really appreciated the help we got from Savas; definitely left happy. His mission was to find us a car we would really love. All of our questions were answered and we never felt rushed.. Savas took extra time to show us every little feature on our new BMW... Everyone in this place was VERY friendly. Definitely recommend Chapman BMW on Camelback. More

Extremely Satisfied Customer The best price and definitely the best customer service ever from sales to finance, etcc no hidden fees on contract. This what's far the best serv The best price and definitely the best customer service ever from sales to finance, etcc no hidden fees on contract. This what's far the best service I've EVER experiences buying a vehicle. I would highly recommend!!! More

Very pleased with service provided Savis was very helpful in helping me purchase the vehicle that I wanted. Savis along with Lyle Nick provided me with great customer service which made Savis was very helpful in helping me purchase the vehicle that I wanted. Savis along with Lyle Nick provided me with great customer service which made my vehicle purchase a quick and easy experience. More

Great service Had some questions about my brand new X5 and get the best service I ever had from Craig Rusin! Greate tips as well! AAA+++ will be back! Had some questions about my brand new X5 and get the best service I ever had from Craig Rusin! Greate tips as well! AAA+++ will be back! More

I purchased a 320i model. I was pleased with the customer service I received at Chapman Camelback BMW. The whole buying car experience was easy and quick. Kim Reid was very hel I was pleased with the customer service I received at Chapman Camelback BMW. The whole buying car experience was easy and quick. Kim Reid was very helpful through the whole process. More

Above and Beyond I have purchased two vehicles from Chapman BMW and each time I had a great experience. The staff, Lyle's team, is jovial and friendly and they really I have purchased two vehicles from Chapman BMW and each time I had a great experience. The staff, Lyle's team, is jovial and friendly and they really care about getting me into a car that fits my wants and needs. I had some financial limitations and they went above and beyond to get me the best financing possible. The process was quick and they filled out most of the paperwork for me, which was awesome and it saved a lot of time. I would recommend Chapman BMW to anyone who is looking for a vehicle with no hassle and very friendly staff. I give Chapman BMW on Camelback 5 stars. More

Vehicle involved in accident with dealer I took my car to chapman on camelback after multiple attempts to get problems resolved at bmw north Scottsdale. I dropped my car off around 12pm in m I took my car to chapman on camelback after multiple attempts to get problems resolved at bmw north Scottsdale. I dropped my car off around 12pm in mid June. About 4 hours later I received a call that my vehicle had been involved in an accident. I was shocked and had no idea what to do. They quickly sent me pictures of the damage through email so I could assess it. I requested them to hold my car at the dealership so I could come by and see it first hand. It seemed a lot worse it person maybe because it was real and in front of me. They quickly sent my car to the bmw certified body shop. It took some time getting insurance companies up to speed and proving liability. The driver that struck my vehicle was cited and at fault so once they took responsibility the repairs began. It took close to month from beginning to end. The damage was quoted around $1900 which is minor, but the lady made it difficult claiming my car had previous damage and made the process a lot longer than it needed to be. Back to chapman bmw, they provided a loaner car for me for the entire time of this whole process. Bmw owners expect To have this luxury, but not for an entire month. They kept me upto date as things progressed and kept me at ease. I wanted to also mention the reason my car was in service was for a faulty adaptive headlight motor and needed the software updated. Once my car ls body was repaired they completed all these original requests very fast. My car is in great condition and running perfectly now. They threw in and oil change and full detail for the troubles. This service center is 30 mins from me as where as bmw north Scottsdale is only about 10 minutes, but I will choose l to drive to chapman for their service. Ernie has been a saint and helped me with everything I needed and addressed all my concerns as they arose. They kept me feeling comfortable and made the experience pleasant given the circumstances. I never felt as if I wasn't important or just another problem they had to fix. I felt like they truly cared about me and made me feel really important. Thank you Ernie and Doug for your excellent service! Mark More

Exceeded All Expectations Looking for a quality used car can be stressful at times. However, working with Savas at Chapman BMW on Camelback was a great experience. Savas immed Looking for a quality used car can be stressful at times. However, working with Savas at Chapman BMW on Camelback was a great experience. Savas immediately put us at ease and worked with us during the entire process to make us feel comfortable and satisfied with our purchase. I would highly recommend this dealership to anyone and recommend that they call Savas when in need of a quality car. More