
Chapman BMW On Camelback
Phoenix, AZ
Filter Reviews by Keyword
By Type
1,375 Reviews of Chapman BMW On Camelback
Taras is the best! I drive 25 miles out of my path to see Taras for service. He takes great care of me and I recommend him to everyone I know. I drive 25 miles out of my path to see Taras for service. He takes great care of me and I recommend him to everyone I know. More
Great Service I recently brought my 2011 328i coupe in for servicing due to an issue with the transmission. Everything went great except for some xxxxxx put my win I recently brought my 2011 328i coupe in for servicing due to an issue with the transmission. Everything went great except for some xxxxxx put my windshield wipers on incorrectly and now one is all scratched. Besides that, Dan Lidington is always great as usual and the car rides better than ever. More
MINI Purchase from Savas What a pleasant surprise to work with Savas. I was referred to him by another dealer when trying to locate a Red MINI Cooper that I had seen on TrueCa What a pleasant surprise to work with Savas. I was referred to him by another dealer when trying to locate a Red MINI Cooper that I had seen on TrueCar.com. I had been looking at MINIs all day and this was going to be my last stop before going home to consider which car to purchase. I had "no intention" of buying a car that day. However, after test-driving the red MINI and working with Savas on the price, I was convinced it was time to purchase this particular MINI. Savas treated me with respect during the entire transaction, and listened to/addressed my questions and concerns. I did not feel pressured to make a decision; however, I knew I wanted this MINI, so Savas made it happen. Even though it was near the end of the work day, Savas stayed with me through the entire transaction until the deal was closed. He then sat with me in the parking lot and helped connect my phone to the bluetooth and set up my favorite Sirius stations. I was so surprised by this - especially on a Saturday night! He was very attentive and wanted to make sure I was happy with my decision and felt comfortable driving home in my new MINI! He also followed up with me a couple of days after the sale to answer a few questions and assist me with finding a service dealer. It had been 13 years since I purchased my last vehicle and I had been dreading the experience. However, Savas alleviated any of my fears and made the sale smooth and anxiety-free. I would send any of my friends - particularly females - to Savas because of the respect he demonstrated. Thank you for a great car-buying experience! I absolutely LOVE my new red MINI. More
Did not perform work paid for I have been taking my X5 in to Chapman BMW on Camelback since purchasing my vehicle form them in 2011. I recently took my X5 in for an oil change. A I have been taking my X5 in to Chapman BMW on Camelback since purchasing my vehicle form them in 2011. I recently took my X5 in for an oil change. After receiving my vehicle back, they had not reset the lights. I took it back and asked to verify oil change. They said the tech forgot to reset the lights. I checked the oil later and found that the oil had not been changed. Also of note, since purchasing my vehicle, the from pad thickness measurement remained constant at 10mm until this last visit, which was measured at 5mm. This was less than 6 mo since last visit to dealership. I had asked about the measurement several times. The front brakes will be in need of replacing soon. Their explanation of the measurement change was the previous techs "eye balled" the pad to give a measurement. More
Great Service Savas is great. He has your best interest in mind. I would recommend him to anybody. You tell him what you are looking for and he finds it immediately Savas is great. He has your best interest in mind. I would recommend him to anybody. You tell him what you are looking for and he finds it immediately. More
Service received from Andy Sivek and Mike Anderson Andy Sivek and Mike Anderson are in a class above all else. My wife and I both own 3 serves BMW's and I can assure you that we will go back to Andy an Andy Sivek and Mike Anderson are in a class above all else. My wife and I both own 3 serves BMW's and I can assure you that we will go back to Andy and Mike and Chapman Camelback BMW for all of our service and sales needs. BMW and Chapman should recognize these two individuals as examples of exemplorary employees. Keep up the good work guys. You have two customers for life! More
Overall, very good Savas was very helpful and I was very happy with the very low price of the car I bought. My only gripe is the excessive $329 "documentation fee" which Savas was very helpful and I was very happy with the very low price of the car I bought. My only gripe is the excessive $329 "documentation fee" which they charge and apparently "cannot negotiate". I understand many dealers do this but it is deceptive and does not get revealed until you sign the paperwork. I went through with the deal because the purchase price of the car was very low so overall I am very satisfied and would buy here again. More
Great Service!!! I was looking for a new car to lease, and shopped around at 5 differnt dealership not olny BMW but MB and Audi as well. No dealers had a car that I wa I was looking for a new car to lease, and shopped around at 5 differnt dealership not olny BMW but MB and Audi as well. No dealers had a car that I wanted for my budget. I still have one more month lease to go with my current Infiniti, so I was going to take some more time to look for the car that I wanted. Then, I stopped by Champman BMW and met Craig. I already knew they didn't have the car, but just wanted to check other options. Craig and Kim were very professional and found a better car, and offer the price to fit my budget. I was very satisfy with the deal. No other dealerships tried to make a deal so hard for me like Craig and Kim did. I also felt very comportable sitting with Craig and talked about cars. I would recommend Craig and Kim to anyone looking for BMW. More
Very Pleased, more than exceptional service! This was the most hassle free experience that I have ever had, I would recommend Savas to anyone in search of a new vehicle!!! He is very attentive to This was the most hassle free experience that I have ever had, I would recommend Savas to anyone in search of a new vehicle!!! He is very attentive to your needs and very knowledgeable about the BMW brand. I have nothing but good things to say about Savas and the dealership itself, from the moment I walked in and was greeted all the way into financing was an easy and stress free process. More
Car buying without pressure!! From the moment we walked into Chapman BMW, we knew it would be a stress free experience. Everyone was friendly, professional and made sure we were ta From the moment we walked into Chapman BMW, we knew it would be a stress free experience. Everyone was friendly, professional and made sure we were taken care of. Joe Lena was our sales associate and he was the best car sales associate we have ever worked with. He never applied sales pressure but rather he worked to get us the best trade-in price on my 3series and the best price on my new X1, which I love. He answered all our questions was knowledgeable and was very professional. Thanks Joe! More