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Chapman Chevrolet
Philadelphia, PA
220 Reviews
At Chapman Chevrolet, we're known for our selection of new and used Chevrolet models, but we have so many more services. With years of experience helping Media, West Chester PA, Springfield PA, Cherry Hill and Westville NJ drivers with everything related to their Chevrolet model, we're your go-to resource, whether it's service, financing, and more. What you can count on is a team of enthusiasts standing in your corner to help with every part of the ownership process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 220 reviews
September 01, 2026
I sold my Corvette to Chapman Chevrolet after receiving their competitive written offer of $61,962 through CarGurus. The VIN was required before the offer was made. When I arrived at the dealership, the their competitive written offer of $61,962 through CarGurus. The VIN was required before the offer was made. When I arrived at the dealership, they showed me the Carfax report indicating prior accident damage and reduced their offer to $57,000—a reduction of $4,962, or about 8%. What bothered me was not that a dealer might adjust an offer after physically inspecting a vehicle; it was that this nearly $5,000 reduction was attributed to a Carfax history that was already available from the VIN Chapman required before making its offer. I don't understand why that information wasn't considered when the original $61,962 offer was made. I accepted the $57,000 because I was busy and wanted to complete the transaction, so that decision was mine. However, anyone responding to an online purchase offer from Chapman Chevrolet should be prepared for the possibility that the amount may be reduced after arriving at the dealership, even based on information that was available when the original offer was made. On the positive side, the representative I dealt with was very pleasant, the transaction itself was handled efficiently, and I received a check the same day. Overall, I was disappointed with the pricing process. I would recommend that anyone considering an offer from Chapman Chevrolet confirm, BEFORE taking the car in for sale, whether the quoted amount already reflects the Carfax/vehicle-history report and exactly what circumstances could cause the offer to change. More
by drbwick
Employees Worked With
Marcus
August 06, 2026
Awesome deal, great customer service. Thanks to Larry Shiffler, Don Reed, Allie McNolley, the Mary Burgos. Excellent team❣️ Thanks to Larry Shiffler, Don Reed, Allie McNolley, the Mary Burgos. Excellent team❣️ More
by Dr. Stacey Mitchell Precia
August 05, 2026
By far the worst service department I have ever encountered!! Charlie the service advisor and Bob the service manager are the most incompetent individuals! I should have done more research before b encountered!! Charlie the service advisor and Bob the service manager are the most incompetent individuals! I should have done more research before bringing my car here. The reviews about their service department is very true! I don’t recommend anyone takes their car there for maintenance!! More
by Phillygirl1970
August 05, 2026
Jon Hathaway has been great! Ask for him when you want your vehicle serviced. Very helpful. Ask for him when you want your vehicle serviced. Very helpful. More
by piercee258
May 30, 2026
Amazing experience from top to bottom , when you get there ask for Larry , he’s the man there ask for Larry , he’s the man More
by Jahismith98
April 21, 2026
Larry and Danny are the best, fast, attentive, delivered exactly what I needed. My guys for life. exactly what I needed. My guys for life. More
by Tfitti
April 01, 2026
James was absolutely terrible, I wouldn’t recommend. No communication and the service was terrible! No communication and the service was terrible! More
by Lou Williams
Employees Worked With
February 22, 2026
Dan Staley, Larry Shiffler,and Don Reed gave me a great deal with an exceptional dealership experience! deal with an exceptional dealership experience! More
by PATH52897
January 02, 2026
The staff made the purchase of my Chevrolet silverado as quick and painless as possible. quick and painless as possible. More
by Vanlefevre
November 10, 2025
Purchased a brand new trax and taking it back in for the 3rd check engine light within 6 months! FRUSTRATED!! 3rd check engine light within 6 months! FRUSTRATED!! More
by skelly15
Verified Customer
