Chapman Chevrolet

From Start to finish was a breeze. I dislike going to car dealerships because I'm not a fan of sales people and the sneakiness that goes on for hours. I CANT EXPRESS how this process w I dislike going to car dealerships because I'm not a fan of sales people and the sneakiness that goes on for hours. I CANT EXPRESS how this process was for me. From the very start, Dan and Amanda were exceptional. Super nice friendly people. I didn't feel overwhelmed at all (okay maybe a little bit when I first arrived) but once I went through the doors and they greeted me and all my anxiety went away. I know nothing about Philadelphia when it comes to car dealerships but I highly recommend Chapman. I found my vehicle through carfax.com which lead me to Chapman. I highly recommend them and also recommend dealing with Amanda and Dan. I can't forget Mary in fiance. They definitely have a customer for life 💗 More

I will continue to buy here everytime. Saves me time and energy and Amanda Kelly is phenomenal to work with!!! Saves me time and energy and Amanda Kelly is phenomenal to work with!!! More

Joe Buchoiski could have been more helpful And Chapman couldn’t have made the process any smoother. Five stars across-the-board. couldn’t have made the process any smoother. Five stars across-the-board. More

Joe Bucholski was very helpful and helped us get the vehicle we wanted and was willing to help make it work. Super nice and not pushy or aggressive. They made you feel like family and not trying to ge vehicle we wanted and was willing to help make it work. Super nice and not pushy or aggressive. They made you feel like family and not trying to get one over on you. More

Great dealership, military friendly, and great staff. Easiest car buying experience I’ve had to date, would recommend Easiest car buying experience I’ve had to date, would recommend More

The buying experience went well. The breakdown occurred once I left the property. The $70k truck that I bought had bad front-end alignment which I realized within 5 minutes of leav The breakdown occurred once I left the property. The $70k truck that I bought had bad front-end alignment which I realized within 5 minutes of leaving the dealership. Had it not been late at night and the start of a 90 minute drive home, I would have returned to the dealership. Then a piece of trim on the roof that was not installed properly got ripped off. I called the dealership and they refused to stand behind their product and fix either item. I was shocked at their response. I will not return to a dealership that only cares about making the sale and not standing behind their product after the sale. More

I highly recommend this dealership. Purchase a Chevy Equinox in August 2024. When, I tell you the customer service was a Five Stars all the way around. Every helpful, sales representati Purchase a Chevy Equinox in August 2024. When, I tell you the customer service was a Five Stars all the way around. Every helpful, sales representatives and customer service was a top 10. Everyone was a top 10 honestly. More

Our family had a very pleasant and smooth experience purchasing a new vehicle with the help of our sales consultant, Mr. Robert Briglia. He was very personable, humorous, and helpful as he guided us tow purchasing a new vehicle with the help of our sales consultant, Mr. Robert Briglia. He was very personable, humorous, and helpful as he guided us towards getting the car we wanted. Also, sometimes my family needed a little time to discuss or translate some information in our other language, and Mr. Robert was very patient in giving us time to get everyone up to speed. The establishment was very professional and clean, and the location lends itself well to a good test drive. If you're in the market for a new car, definitely come give this place a visit. More

About a month ago I went to Chapman had all the brakes and rotors replaced. I noticed immediately after the first time it rained the rotors would get really rusty, not the area where the pads sit on but t and rotors replaced. I noticed immediately after the first time it rained the rotors would get really rusty, not the area where the pads sit on but the rest of the rotor and it looks bad. Because I take pride in my cars appearance I went back and complained because this never happened with original rotors. John (the service manager) told me they use a cheaper type of metal now. I think it’s unacceptable to sell car parts that rust whenever water touches them especially when you trust the dealership to sell you quality parts. That’s whole reason I asked before I purchased the parts were they original GM parts. I’m very disappointed with their service. Dwayne D. Unsatisfied customer More

The entire Chapman experience was wonderful. The quality of customer service was amazing and refreshing, the salesman Bob was very accommodating in every aspect, Joe, Allie and Dan could not ha The quality of customer service was amazing and refreshing, the salesman Bob was very accommodating in every aspect, Joe, Allie and Dan could not have been more helpful. I did not feel hurried or pressured into something we did not want or need. Best experience ever with purchasing new vehicles. Yes I said vehicles because we bought 2 at the same time. Thank you Chapman for such an amazing experience. More