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Chapman Chrysler Jeep

Henderson, NV

3.1
847 Reviews
Call Dealership (702) 558-3000
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930 Auto Show Drive

Henderson, NV

89014

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847 Reviews of Chapman Chrysler Jeep

February 17, 2018

Tire replacement My Jeep needed a tire replaced. Service rep " Chance" did a great job. Had my tire replacement approved and changed in no time. Excellent service. More

by Shortbus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
"Chance"
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Feb 20, 2018 -

Chapman Chrysler Jeep responded

Shortbus, Chapman Chrysler Jeep thanks you for taking the time to give feedback of your excellent experience, and we thank you for your patronage. I will be sure to share with Chance and his manager your kind words. It is great feedback from great customers that drive us to continue to do better. We thank you again, and please do not hesitate to let us know should you need anything in the future. We wish you happy & safe driving. Thank You, Kimberly Hill Customer Relations Director

February 16, 2018

Warranty service Visited to get my warranty service on my lifetime power train and got in and out on a Saturday in an hour ! Very nice - staff was very helpful and pr More

by Yvette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service girl - can’t rememner her name !
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Feb 20, 2018 -

Chapman Chrysler Jeep responded

Yvette, Thank you for the great feedback and patronage to our service department. Ruth was the advisor that helped you out. She has been a great asset to our team, and I am glad to hear you had a good experience with her. I will be sure to share your feedback with her manager. I hope that all is well with the vehicle, and should you need anything in the future, we are happy to assist. We wish you happy & safe driving. Thank You, Kimberly Hill Customer Relations Director

February 02, 2018

Kudos to the service department Had an unexpected problem with my car and they were able to help me immediately. Every time I've had service done here at this dealership they are More

by anthem2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince, Chris
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Feb 08, 2018 -

Chapman Chrysler Jeep responded

Anthem2018, Chapman Chrysler Jeep would like to thank you for your great feedback and continued patronage. Vince & Chris are great assets to our team that care about the customer. We value them greatly. I hope that all is well with the vehicle now, but please do not hesitate to let us know should you need anything in the future. Again, thank you and we wish you many miles of happy driving. Thank You, Kimberly Hill Customer Relations Director

January 30, 2018

Courteious and great customer service Service Advisor, Vince Thompson went "above and beyond" and deserves special recognition. He kept me informed every step of the way in regards to my More

by chapmancustomer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Thompson - great customer service, professional and kept me informed every step of the way regarding issue I had with my 2015 Didge Dart SRT
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Feb 05, 2018 -

Chapman Chrysler Jeep responded

Chapmancustomer, Thank you for the feedback and great review on Vince in our service department. He has been such a valued asset to us for many years. We always enjoy hearing from his customers and their experience with him. Chapman Chrysler Jeep strives to give excellent service to each and every valued customer and it’s good to hear when we achieved such. I will be sure to share your feedback with Vince & his manager. Again, we thank you and please let us know should you need anything in the future. Thank You, Kimberly Hill Customer Relations Director

January 28, 2018

Timely & helpful I needed a new satellite radio and the ordered it and got me a rental car. I'm very satisfied and was minimally inconvenienced. Thank you. More

by Susan Davies
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Virgil Dody
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Feb 01, 2018 -

Chapman Chrysler Jeep responded

Susan Davies, Chapman Chrysler Jeep thanks you for the great review & feedback. We greatly appreciate the opportunity to take care of your vehicle and we hope that you are enjoying the satellite radio installed. Please let us know should you need anything in the future. Kimberly Hill Customer Relations Director

January 18, 2018

Great service I have a 13 year old jeep and every time I receive excellent service and input from Vince. I don't hesitate to recommend him and his dealership. More

by 2004 jeep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince
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Jan 22, 2018 -

Chapman Chrysler Jeep responded

2004jeep, Chapman Chrysler Jeep appreciates your continued business and patronage to our service dept and Vince. We value his professionalism & expertise greatly and it is always good to hear from his valued clientele. I know you in great hands with Vince, but please do not hesitate to let me know as well should you ever need anything in the future. We wish you continued happy & safe driving. Thank You, Kimberly Hill | Customer Relations Director

January 17, 2018

Great service Fast and polite would use again in the future l like the fast oil change service plan to be back for any work needed Raul was very helpful More

by Llucky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raul Sosa
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Jan 22, 2018 -

Chapman Chrysler Jeep responded

LLucky, Thank you kindly for the great review and feedback from Raul & our service department. We appreciate the business and you giving us the patronage. Please do not hesitate to let us know should you need anything further in the future. We wish you happy & safe driving. Thank You, Kimberly Hill | Customer Relations Director

January 13, 2018

Service Department Check reviews of all other dealers and found Chapman’s to have the best reviews. So I took my car in for repairs. Met with service consultant Derrick More

by Bruno323
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick,Goern
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Jan 16, 2018 -

Chapman Chrysler Jeep responded

Bruno Cecchini, Thank you for taking time to share your positive experience of our service department with us. We here at Chapman are always training and striving to give the very best of service to everyone. Derrick has been with us for many years and his customer service has always been great. I am glad to hear that he took great care of your vehicle and communicated well through the process. We hope that there is no need to return for repair but to only maintain service. We will be here for any concerns you may have, please do not hesitate to let us know should you need anything further. We wish you happy & safe driving. Thank You, Kimberly Hill Customer Relations Director

January 10, 2018

Repair Nav Radio Vince Thompson is my service guy....has taken care of all my Jeeps and my kids Jeep and Dodge Truck Excellent Service and always gets the vehicles se More

by Macs Jk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Thompson
Report | Print
Jan 16, 2018 -

Chapman Chrysler Jeep responded

Macs Jk, Chapman Chrysler Jeep thanks you for the great feedback. Vince is definitely one of our greatest advisors who takes great pride in taking care of his valued customers. We appreciate your continued business. Please let us know should you need anything further and we wish you and the family happy & safe driving. Thank You, Kimberly Hill Customer Relations Manager

January 04, 2018

Repair Had to replace passenger side mirror. Derrick Goern was my service contact and he certainly new what he was doing. Got me in and out in no time. And b More

by chrysler touring
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick Goern
Report | Print
Jan 08, 2018 -

Chapman Chrysler Jeep responded

chrysler touring, Chapman Chrysler Jeep thanks you for taking the time to give great feedback. I am glad to hear you had a good experience with Derrick, he is one of the best we have. You are more than welcome to request him as your advisor when coming in for service. I’m sure he will be thrilled to help you out in any way possible. Please do not hesitate to let me know should you need anything in the future. We wish you happy & safe driving and a wonderful New Year. Thank You, Kimberly Hill Customer Relations Director

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