Chapman Chrysler Jeep

Recall matyerial recd and installed I had gone in for a oil change (84K needs according to Dodge Manual) - was advised by my Service Rep Virgil - he looked up and saw that two recall ite I had gone in for a oil change (84K needs according to Dodge Manual) - was advised by my Service Rep Virgil - he looked up and saw that two recall items were in - suggested make an apt to take care of those and the 84k scheduled items - this was all taken care of and car is fine - great job good service staff Virg is AOK - tks Chapman More

Bought a car and I am Happy Poorman60 ; Poorman60 ; Bought a car at Chapman from Nick Banker , my wife and I are happy the way he treated us . This was one of the few times I walked away feeling good . Thank you Nick More

buogh car for my daughter i went in with my granddaughter to buy a car for my daughter. they all where very helpfull. we got what she wanted ,what makes me feel good. they e i went in with my granddaughter to buy a car for my daughter. they all where very helpfull. we got what she wanted ,what makes me feel good. they even got a red bow to put on the car. so when we drove it to her job we put the bow on it. i have never seen my daughter so happy and suprice with her christmas gift form her mom. thank you guys for all you help Tini Franklin More

fast and friendly service I had to bring my Jeep Grand Cheroke in to have the air conditioning fixed. Virgil the service agent assigned to my car said they would need for prob I had to bring my Jeep Grand Cheroke in to have the air conditioning fixed. Virgil the service agent assigned to my car said they would need for probably a day and a half to two days but it was done the same day. I appreciate the great job they did and how they made an effort to get my vehicle out in a timely manner. I use Chapman even though they aren't the closest service department to me because they seem to care about the service they are providing. Virgil is a great service agent to deal with and I would recommend him and this location to anyone. More

Custom work and regular services I purchased my 2013 Jeep Wrangler there at Chapman and was happy with the way I was treated. I am also very happy with Jesse Ramirez my service adviso I purchased my 2013 Jeep Wrangler there at Chapman and was happy with the way I was treated. I am also very happy with Jesse Ramirez my service advisor, James Jefferies mechanic and Ben Fishman in Parts. These guys are GREAT! My Jeep was broken into recently and the thieves stole my winch bag with my winch control, and Ben came to my rescue and found a new control for me. Jesse is always easy to talk with and manages to get me in and out in a timely fashion, and James is very knowledgeable in his job and wears gloves as not to scratch my custom wheels or paint-never leaves oil or fingerprints on my vehicle. They all work great together as a team and VERY friendly!!! I have dealt with Virgil he is also very nice but unfortunately I don't know his last name. More

NewVehicle Purchase Chapman thanks great job!! A special thanks to Vinny "BEAR" Robles who always takes great care of us and very much enjoy working with him. Also our Sa Chapman thanks great job!! A special thanks to Vinny "BEAR" Robles who always takes great care of us and very much enjoy working with him. Also our Sales Person Steve Partridge was knowledgeable and very pleasant to work with. You have a great team!!! Like the Jeep Renegade! Alex & Vicki More

Nice friendly feeling Only dealth with service department, but was impressed with service. Friendly workers made me feel good about leaving my truck with strangers I had ne Only dealth with service department, but was impressed with service. Friendly workers made me feel good about leaving my truck with strangers I had never been to before. More

my experience I didn't expect to get the deal or the assistance I received. .I went in to get a used car and left with a 2016 jeep patriot..the dealers I rate A1..E I didn't expect to get the deal or the assistance I received. .I went in to get a used car and left with a 2016 jeep patriot..the dealers I rate A1..Ennis and Ellen were a pleasure to meet.and were exceptionally kind and helpful..the gentleman from the finance depth was great also...I would definitely recommend their business to all my friends and family More

1st Warrentee repair My stereo developed a short and the touch screen no longer worked. My service writer Roy Roderiques quickly got the car checked in and ordered a rent My stereo developed a short and the touch screen no longer worked. My service writer Roy Roderiques quickly got the car checked in and ordered a rental car. The whole process took less than 10 minutes. A few days later the new stereo arrived and the process repeats. Once again, professional quick service. More

poor customer services If there was a 0 for rating I would give a 0 the first time i took my car they didnt fix the problem so i took it back and they told me it was the mot If there was a 0 for rating I would give a 0 the first time i took my car they didnt fix the problem so i took it back and they told me it was the motor mounts and warranty dont cover them so i paid $1000.00 for the mounts and it still didnt fix the problem. So i took it to sun auto and they are the ones that diagnosed the problem. So i had them give me a copy of what the problem was and i took it to chapman gave them copy of diagnosis they had my car for over a week and never once called me even when I called numerous times and left many msgs. Then when they finally called.to pick up my car they told me they fixed a few things that warranty didnt cover. I asked why didn't they let me know before fixing it, they said it's fixed now so you have to pay. And they where very rude and they left the other part of my keys under the seat I had to go back cause I thought they still had them they said they should be in cup holder but they where under seat More