Chapman Chrysler Jeep

High to low Left my Dodge Ram 1500 truck overnight and wrote on the form that I needed oil change, 2 recalls, and tire rotation. After getting the vehicle back, I Left my Dodge Ram 1500 truck overnight and wrote on the form that I needed oil change, 2 recalls, and tire rotation. After getting the vehicle back, I called to make sure tire rotation had been done. It was difficult reaching the service adviser. I even left a message with my questions. No return call with answers. I called the operator and asked to transfer me to the service department, noone answered. I called the operator again and asked her to share my questions with the service department. Later I learned that tire rotation had been overlooked and the sticker telling me when the next oil change, miles, and date had been left blank. In the past, the service adviser would make a follow up call. I appreciate the service adviser suggestion to replace a worn out belt. Where is Vince? More

The best deal for a brand new Chrysler 200 Mr. Lawrence Ennis, Mr. Jonathan and Ms. Yasmin did great for first time client like me. Just plain awesome. I had a good time talking, and they are a Mr. Lawrence Ennis, Mr. Jonathan and Ms. Yasmin did great for first time client like me. Just plain awesome. I had a good time talking, and they are accomodating and friendly like a family. More

Heat killing battery Went to check the battery/electric system, service dept. is great and Jose changed the battery out after determining that was the problem. I've gone Went to check the battery/electric system, service dept. is great and Jose changed the battery out after determining that was the problem. I've gone in on several occasions for service or repairs and alway received the best care. More

Great People & Service Chapman Chrysler Jeep in Henderson is an amazing place to go and get a great car for an even better deal. My salesman Aaron Ennis was a great salesma Chapman Chrysler Jeep in Henderson is an amazing place to go and get a great car for an even better deal. My salesman Aaron Ennis was a great salesman and helped me find the perfect car for me. If you are looking for a new car, this is the place to buy! More

best and friendly service we have never been disappointed by the service dept. Jesse our connect has always been very helpful and listens to us and make sure the problem is cor we have never been disappointed by the service dept. Jesse our connect has always been very helpful and listens to us and make sure the problem is corrected and is honest in the time he quotes. More

New Engine installed Great service. Always kept me informed. I have a 2001 PT Cruiser which needed a new engine. Roy at Chapman took good care of me Great service. Always kept me informed. I have a 2001 PT Cruiser which needed a new engine. Roy at Chapman took good care of me More

Great Customer Service Vince is always the guy I call whenever I have a problem and he always goes above and beyond to assist me. Thank you Vince. Vince is always the guy I call whenever I have a problem and he always goes above and beyond to assist me. Thank you Vince. More

Feel like I'm paying more than I should This has been a very long process and I made the poor choice to cancel a warranty AFTER I signed all the paperwork and its neverending. I just want m This has been a very long process and I made the poor choice to cancel a warranty AFTER I signed all the paperwork and its neverending. I just want my money back. Word of caution: dont let them bully you into a warranty, its your money and you can say no. Unfortunately I didnt realize this until it was too late. More

service advisor Vince... fantastic! First impression....awesome. great service from Vince. I am more concerned with how a place treats you AFTER you have their product. He made me want t First impression....awesome. great service from Vince. I am more concerned with how a place treats you AFTER you have their product. He made me want to buy my next car here. More

Get everything in writing not just verbal I was told you had a sale on all or changes so therefore I got an oil change on my car and when everything was finished I was charged way too much. I I was told you had a sale on all or changes so therefore I got an oil change on my car and when everything was finished I was charged way too much. I was told my car took a different type of grade of oil that was not covered on the Sale so therefore I had to pay regular price for my oil change not cool. More