Chapman Chrysler Jeep

Gman ''Great service'' Virgil, took care of my problem which was done with a software upgrade, I had no sound for my sensor blue tooth radio. I also had the oil changed, Vig Virgil, took care of my problem which was done with a software upgrade, I had no sound for my sensor blue tooth radio. I also had the oil changed, Vigil kept me in the loop. More

Awesome service department! Roy and the rest of the service crew did an awesome job with my Challenger. I went to another dealership for warranty work on my vehicle, yet they di Roy and the rest of the service crew did an awesome job with my Challenger. I went to another dealership for warranty work on my vehicle, yet they didn't come anywhere close to servicing my vehicle properly. I then went to Chapman and they took care of me. No questions or anything. I didn't even purchase my vehicle there, but they acted like I was their one and only customer. They kept me up to date on everything that was involved with my vehicle and were a pleasure to chat with. I will definitely return to them for service and possibly even a future purchase as well. More

Super Service Roy rodriques might be the best service rep I've worked with in years. Far better in attitude, knowledge,willingness to listen and translation of ne Roy rodriques might be the best service rep I've worked with in years. Far better in attitude, knowledge,willingness to listen and translation of needs into a meaninful service visit. He'll be the reason I return to this dealership for service. Work performed seems excellent... cudos to mechanic. Interaction with Ben in parts was also an excellent experience. Great overall teamwork. More

Great experience! Jesse, the service writer, did a great job wording my concerns on to the record for the mechanics to check. The work was performed to my satisfaction, Jesse, the service writer, did a great job wording my concerns on to the record for the mechanics to check. The work was performed to my satisfaction, even a TSB that had just come out the day before was applied. Great attention to detail. I will use and recommend this service department to others. Derrick, as the supervisor, checks up on service issues, and is easy to talk to. Bill, the morning courtesy driver, is very friendly, and very knowledgeable about the city. Enjoyable to talk with. More

Great Service Had a scheduled follow up repair on Jeep Wrangler. Vince, Service Advisor, had arranged the part to arrive in a timely manner and facilitated the rep Had a scheduled follow up repair on Jeep Wrangler. Vince, Service Advisor, had arranged the part to arrive in a timely manner and facilitated the repair in same day turn around. Vince is very thorough, handles multiple people requests, and maintains a professional approach with full communication. Other members of the service department also helped out (Josh and Virgil) and the courtesy driver Bill was very good as well. Thank you all. More

Schduled Service, Repair & Recall Vince was helpful from the point I drove up. I was scheduled under Virgil but rather then having me wait for Virgil Vince took the initiative to get Vince was helpful from the point I drove up. I was scheduled under Virgil but rather then having me wait for Virgil Vince took the initiative to get me checked in. He kept me inform on the status of the repair and recall throughout the day. This is my second Jeep Wrangler with Chapman and I don't think I'll go any where else. More

Great Service TJ Sonny and Dominic were very helpful and helped me to find the perfect car for me. I love my new 2014 jeep patriot. I was also given a year of free TJ Sonny and Dominic were very helpful and helped me to find the perfect car for me. I love my new 2014 jeep patriot. I was also given a year of free car washes among other stuff. I would definitely come back again! More

Service on June 16, 2014 As always, I was very pleased with the service I received at Chapmen Chrysler - Jeep. On the 16th, I came in for an oil change, a 5 year power train As always, I was very pleased with the service I received at Chapmen Chrysler - Jeep. On the 16th, I came in for an oil change, a 5 year power train inspection and the reason that I had an engine warning light displayed. I took advantage of the shuttle for a ride home and waited for my phone call from Jesse Armirez to explain what work needed to be done. After Jesse called, we decided what work was necessary. On the 17th, I picked up my Chrysler (shining with its new wash job). As I stated before, I am always pleased with work done at this dealership. Jesse has helped me on previous visits and I thank him again this time. Carol Kiland More

CUSTOMER REVIEW I HAD THE WORST EXPERIENCE FOR MY LIFE TODAY WITH CHAPMAN JEEP AND WHAT EVER THE EMPLOYEE AT THIS PLACE SUCK I HATED I WASTE MY TIME THERE. I HAD A 2 I HAD THE WORST EXPERIENCE FOR MY LIFE TODAY WITH CHAPMAN JEEP AND WHAT EVER THE EMPLOYEE AT THIS PLACE SUCK I HATED I WASTE MY TIME THERE. I HAD A 2014 JEEP PATRIOT FOR 2 WEEKS I LOVED THAT CAR. I WAS TOLD BY THESE PEOPLE I WAS APPOVED TO GET THE CAR THEN I GET A CALL TODAY TELLING ME I NEEDED TO COME IN AND SIGN SOME PAPERS I'M THINKING THE CAR WAS MINES WHEN I GOT THERE THEY TOLD ME TO GIVE THEM THE KEYS YOU DID NOT GET APPOVED WOW WHAT A JOKE. YOU KNOW CHAMPMAN JEEP AND WHAT EVER THAT SALE BELL YOU HAVE THERE IN THAT STORE Y'ALL NEED TO THROW IT DOWN A WELL SOME WHERE' I'M VARY DISAPPOINTED IN YOU GUYS HENDERSON NV More