
Chapman Chrysler Jeep
Henderson, NV
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847 Reviews of Chapman Chrysler Jeep
Great Service, Great job I was very happy with my service advisor Roy Roderiques. Those who worked on my car did an excellent job. I will continue to use Chapman for my repair I was very happy with my service advisor Roy Roderiques. Those who worked on my car did an excellent job. I will continue to use Chapman for my repairs and I will recommend them highly to anyone who needs service on their automobiles. More
jesse ramiraz we are new in the area ,and are so plessed to find jesse ramiraz, such consistant proffescinal service. we will tell our friends ,how great we we are new in the area ,and are so plessed to find jesse ramiraz, such consistant proffescinal service. we will tell our friends ,how great we where treated thank u jesse christa mc guire More
love u guys Sonny was wonderful and the best ever, everyone was great, Vinnie was also great it didn"t take long ether, I got in and out with my new car in no tim Sonny was wonderful and the best ever, everyone was great, Vinnie was also great it didn"t take long ether, I got in and out with my new car in no time, I will Let everyone i know how great you guys are. More
Gman ''Great service'' Virgil, took care of my problem which was done with a software upgrade, I had no sound for my sensor blue tooth radio. I also had the oil changed, Vig Virgil, took care of my problem which was done with a software upgrade, I had no sound for my sensor blue tooth radio. I also had the oil changed, Vigil kept me in the loop. More
Awesome service department! Roy and the rest of the service crew did an awesome job with my Challenger. I went to another dealership for warranty work on my vehicle, yet they di Roy and the rest of the service crew did an awesome job with my Challenger. I went to another dealership for warranty work on my vehicle, yet they didn't come anywhere close to servicing my vehicle properly. I then went to Chapman and they took care of me. No questions or anything. I didn't even purchase my vehicle there, but they acted like I was their one and only customer. They kept me up to date on everything that was involved with my vehicle and were a pleasure to chat with. I will definitely return to them for service and possibly even a future purchase as well. More
Super Service Roy rodriques might be the best service rep I've worked with in years. Far better in attitude, knowledge,willingness to listen and translation of ne Roy rodriques might be the best service rep I've worked with in years. Far better in attitude, knowledge,willingness to listen and translation of needs into a meaninful service visit. He'll be the reason I return to this dealership for service. Work performed seems excellent... cudos to mechanic. Interaction with Ben in parts was also an excellent experience. Great overall teamwork. More
Great experience! Jesse, the service writer, did a great job wording my concerns on to the record for the mechanics to check. The work was performed to my satisfaction, Jesse, the service writer, did a great job wording my concerns on to the record for the mechanics to check. The work was performed to my satisfaction, even a TSB that had just come out the day before was applied. Great attention to detail. I will use and recommend this service department to others. Derrick, as the supervisor, checks up on service issues, and is easy to talk to. Bill, the morning courtesy driver, is very friendly, and very knowledgeable about the city. Enjoyable to talk with. More
Great Service Had a scheduled follow up repair on Jeep Wrangler. Vince, Service Advisor, had arranged the part to arrive in a timely manner and facilitated the rep Had a scheduled follow up repair on Jeep Wrangler. Vince, Service Advisor, had arranged the part to arrive in a timely manner and facilitated the repair in same day turn around. Vince is very thorough, handles multiple people requests, and maintains a professional approach with full communication. Other members of the service department also helped out (Josh and Virgil) and the courtesy driver Bill was very good as well. Thank you all. More
90 thousand mile service The service advisor was great, fella named Roy, the rest of the visit was bad. Took my 2006 Wrangler in for service. The crank case was overfilled acc The service advisor was great, fella named Roy, the rest of the visit was bad. Took my 2006 Wrangler in for service. The crank case was overfilled according to the dip stick, a nut was missing on top of the engine that holds a wiring harness in place, that probably happened when they replaced the plugs. They must of sprayed it off with a garden hose seeing all the water spots (it's a black Wrangler). The drivers seat was out of adjustment as well as both outside mirrors. I'm sure they have enough customers without me returning. More
Schduled Service, Repair & Recall Vince was helpful from the point I drove up. I was scheduled under Virgil but rather then having me wait for Virgil Vince took the initiative to get Vince was helpful from the point I drove up. I was scheduled under Virgil but rather then having me wait for Virgil Vince took the initiative to get me checked in. He kept me inform on the status of the repair and recall throughout the day. This is my second Jeep Wrangler with Chapman and I don't think I'll go any where else. More