Chapman Chrysler Jeep

CUSTOMER REVIEW I HAD THE WORST EXPERIENCE FOR MY LIFE TODAY WITH CHAPMAN JEEP AND WHAT EVER THE EMPLOYEE AT THIS PLACE SUCK I HATED I WASTE MY TIME THERE. I HAD A 2 I HAD THE WORST EXPERIENCE FOR MY LIFE TODAY WITH CHAPMAN JEEP AND WHAT EVER THE EMPLOYEE AT THIS PLACE SUCK I HATED I WASTE MY TIME THERE. I HAD A 2014 JEEP PATRIOT FOR 2 WEEKS I LOVED THAT CAR. I WAS TOLD BY THESE PEOPLE I WAS APPOVED TO GET THE CAR THEN I GET A CALL TODAY TELLING ME I NEEDED TO COME IN AND SIGN SOME PAPERS I'M THINKING THE CAR WAS MINES WHEN I GOT THERE THEY TOLD ME TO GIVE THEM THE KEYS YOU DID NOT GET APPOVED WOW WHAT A JOKE. YOU KNOW CHAMPMAN JEEP AND WHAT EVER THAT SALE BELL YOU HAVE THERE IN THAT STORE Y'ALL NEED TO THROW IT DOWN A WELL SOME WHERE' I'M VARY DISAPPOINTED IN YOU GUYS HENDERSON NV More

Recommendation: Virgil Dody I would like to recommend Virgil Dody as "Employee of the Year," or for a similar award. I have a 2008 Jeep Grand Cherokee SRT 8 and, as a widow, I ha I would like to recommend Virgil Dody as "Employee of the Year," or for a similar award. I have a 2008 Jeep Grand Cherokee SRT 8 and, as a widow, I have always been able to depend on Virgil (who was the Service Advisor that always helped my late husband) to help me keep this special vehicle on the road! He has given me advice when I was out of town and had a problem-with a broken radiator hose- it turned out. He has given me notice prior to when my brakes were going to need replacing, so that I could plan for the expense. He has helped me make decisions about whether I should have my Jeep towed to the dealership or if I should drive it. He has over seen the 30,000 mile services, and the recommended oil changes. He has always given me sound advice. I have been fortunate to have Virgil as my Service Advisor, and am grateful for all of the friendly, capable staff at Chapman Chrysler-Jeep More

Great experience Bought a new jeep this last weekend! Jaron was fantastic, very knowledgeable and easy to work with. I would definitely recommend this dealership for p Bought a new jeep this last weekend! Jaron was fantastic, very knowledgeable and easy to work with. I would definitely recommend this dealership for people looking for a new vehicle! thanks guys! More

Great Tom did everything to find the Jeep i wanted and he did. I was a pleasure working with him... I would recommend him to all buyers... He even worked on Tom did everything to find the Jeep i wanted and he did. I was a pleasure working with him... I would recommend him to all buyers... He even worked on his day off to help and made the buying experience a fun time.. Thanks Mr. Moore Jim More

Katherine Tompkins Pleasure to work with. Had my water pump and thermostat replaced and oil change. Great service work was completed it a timely manner. Would use them a Pleasure to work with. Had my water pump and thermostat replaced and oil change. Great service work was completed it a timely manner. Would use them again, we are from out of town. More

Best salesman and a unique vehicle I recommend anyone who is skiddish of dealerships to come to Chapman Chrysler Jeep and ASK FOR TIM, also known as "Tiny." He treats you as if he was i I recommend anyone who is skiddish of dealerships to come to Chapman Chrysler Jeep and ASK FOR TIM, also known as "Tiny." He treats you as if he was in your shoes. He's a straight up person. No sugar coating xxxxxxxx. No pushiness. We were allowed to test drive a $40,000 limited edition vehicle without being pre-approved first. Previously, we had gone to a different Dodge dealership that required pre-approval before test driving a similar vehicle that was in their showroom. It's a lot easier to trust a dealership when they trust you first! We are very happy with our purchase. Our 2012 Dodge Challenger SRT8 Yellow Jacket 392 was a limited edition line (and was only made in 2012). Chapman was the only one selling this at this current time and the only other one out there in a 300 mi. radius was all the way in TX. Chapman's asking price was a little less than the one in TX. The price wasn't really much more than a regular SRT8 Challenger. Car was in perfect condition. At the final paperwork processing, we received the best interest rate than the quotes we received at other dealers. More

Refreshing Have been a customer here for 3 years with good service. This time I give 5 stars throughout! Just a great experience all the way to driving away. I w Have been a customer here for 3 years with good service. This time I give 5 stars throughout! Just a great experience all the way to driving away. I will definitely shop here when I need another vehicle. You know Service means just about as much as the sale. You can get a decent deal anywhere when you buy. Seldom get Service to match! More

I have never been so displeased with a company. They lack integrity, at every level, and honesty is a must for any business! Too bad that when you take concerns to a higher level, they just do not seem to ca integrity, at every level, and honesty is a must for any business! Too bad that when you take concerns to a higher level, they just do not seem to care, which means this company will never strive to be better. This dealership is the prime reason you should always buy private! More

Well I have to admit that the 1 person that I did talk to was nice but very spacy. Was inquiring about a Jeep and about trading in my car and the person that they would get back to me in 2 days and they neve was nice but very spacy. Was inquiring about a Jeep and about trading in my car and the person that they would get back to me in 2 days and they never did. Obviously they did not want to sell a car very bad or they just don't care how they treat their customers. Sad part is he is the Internet Sales Manager! Even the "general manager" doesn't return emails. Kind of funny sends a private message please contact me and then doesn't reply when i reply to him. More