Chapman Chrysler Jeep

Your Service Advisor Virgil Dody is very knowledgable and very open and up front with any questions or problems that may arise. Because of Virgil I will be bringing my other Chrysler to Chapman for its servi very open and up front with any questions or problems that may arise. Because of Virgil I will be bringing my other Chrysler to Chapman for its service from now on. You have a great employee in Virgil and I will be recommending Chapman to all my friends who need any kind of Service. John Lopez More

When I recently had a roadside breakdown I insisted on my jeep towed to Chapman, when it was not I raised holy heck until it was moved. I have always recieved the best care from Chapman and will continue to jeep towed to Chapman, when it was not I raised holy heck until it was moved. I have always recieved the best care from Chapman and will continue to insist on all repairs to be done by the people I trust. Rose More

Everyone was so friendly and helpful, particularly the shuttle bus driver. And when they told me that there would be no charge, I was even happier. I get the same great treatment every time I use your shuttle bus driver. And when they told me that there would be no charge, I was even happier. I get the same great treatment every time I use your service department. You take the hassle out of getting your car fixed. More

I was dissatisfied with the communication of what the outcome of my car problem as well as my jeep was finished for an hour or so and no one informed me until I asked. I was pleased with the friendline outcome of my car problem as well as my jeep was finished for an hour or so and no one informed me until I asked. I was pleased with the friendliness as well as the service I recieved over the phone prior to arrival. More

I brought my Chevy Trailblazer to Chapman for an oil change because my wife owns a Chrysler and we've had nothing but great experiences bringing her vehicle there. I pay almost $50 for the same oil cha change because my wife owns a Chrysler and we've had nothing but great experiences bringing her vehicle there. I pay almost $50 for the same oil change at the Chevy dealer next door that I only paid $25 for at Chapman. The service is always world class, the work is always completed very quickly, and the quality of work seems to be just fine. More

Once again a very NICE experience. The dealership seems to be much more friendly than it was in the past its like everyone there really seems to care about your experience and there seems to be sincerety w to be much more friendly than it was in the past its like everyone there really seems to care about your experience and there seems to be sincerety with the employees in the service dept. wish the sales people were a little more friendly ( I have purchased 3 cars from dealership and never see same sales person. More

I bought my Sebring new at Chapman in 2005. It was a 2004 leftover. I've always brought my car since to Chapman for all service. I'm very pleased with the service there, just wish it was closer! In t 2004 leftover. I've always brought my car since to Chapman for all service. I'm very pleased with the service there, just wish it was closer! In the past I have dealt with Vince in service, who was always pleasant and conscientious. This was my first time dealing with Russell, who was equally thorough and personable. Thank you! More

I have been having problems with my tailgate not closing on all occassions. Mr White has worked deligently with me in trying to get this issue resolved. He was very concerned, and courteous. Even though the on all occassions. Mr White has worked deligently with me in trying to get this issue resolved. He was very concerned, and courteous. Even though the tailgate worked perfectly while in his care, he did not make me feel that it was my imagination. I truly appreciated that to the utmost. Mr White deserves a 5 rating in all areas! More

did not do what i asked for. no indication he even noted my concerns about an oil leak, did not mention it to the shop. I got the oil change but not at the price that i expected because i did not bring my my concerns about an oil leak, did not mention it to the shop. I got the oil change but not at the price that i expected because i did not bring my mail coupon with me. no other work was done and they didn't seem to care that i was displeased. More

Great Experience! Due to some unforeseen circumstances, I was an hour early. They seemed like it was not even an issue and took my car in immediately. The waiting area is very customer service orient I was an hour early. They seemed like it was not even an issue and took my car in immediately. The waiting area is very customer service oriented, and I appreciate the free wifi so I can still get work done while I wait. Virgil and Doug were so friendly, helpful, and personable. My car seemed to be ready to go in no time at all. Even though it is a little bit of a drive for me, I will not hesitate to return for all of my service work. The experience and staff were 5 star throughout the entire visit. Best Service experience I have ever had. Thank You! More