Chapman Chrysler Jeep

Purchase Great experience, best customer service we've ever had a car dealership. Thomas Moore "Internet Sales Manager" went far beyond expected, we couldn't Great experience, best customer service we've ever had a car dealership. Thomas Moore "Internet Sales Manager" went far beyond expected, we couldn't thank him enough for his continued help after the sale was completed. We would highly recommend purchasing a car from this dealership. also a shout out to Alex Sobalvarro for working with us on our trade-in. More

60K Service As usual all work completed within responsible time frame and no complains Vince did a great Job writing up the issues thanks for a job well done As usual all work completed within responsible time frame and no complains Vince did a great Job writing up the issues thanks for a job well done More

Awwsome This place is awesome very kind and honest, Brandon has to be the best. He explained everything and wasnt pushy let's u make the decision on your own. This place is awesome very kind and honest, Brandon has to be the best. He explained everything and wasnt pushy let's u make the decision on your own. Love you guys More

Vince Thompson great job diagnosing tire sensor Vince Thompson is a very good service writer. The service department is a very busy place and sometimes appointments get “stacked up” therefore diagno Vince Thompson is a very good service writer. The service department is a very busy place and sometimes appointments get “stacked up” therefore diagnosing take longer than anticipated. Vince diagnosed my erratic tire sensor problem and replaced two bad sensors. He is very knowledgeable, courteous and professional. The Chapman service department and Vince are some of the reasons for our continued patronage of Chapman Chrysler. More

Excelent coustomer awareness I just mentioned that I was on the way to visit wife in the hospital, Ruth the service mgr. had my vehicle done and out in 15 minutes. Thank you. (Wi I just mentioned that I was on the way to visit wife in the hospital, Ruth the service mgr. had my vehicle done and out in 15 minutes. Thank you. (Wife is fine). More

TEAMWORK My experience was made positive by having all employees respect and assist each other. I felt no urgency from anyone. Hab was extremely considerate! My experience was made positive by having all employees respect and assist each other. I felt no urgency from anyone. Hab was extremely considerate! I will gladly return for use of the service department. More

Excellent service department We have 2 beloved Chrysler Town and Country minivans, a 2008 and a 2012, which we have had serviced at Chapman Chrysler on Auto Show street, for years We have 2 beloved Chrysler Town and Country minivans, a 2008 and a 2012, which we have had serviced at Chapman Chrysler on Auto Show street, for years. The intake service writers (Vince, Abraham, etc.) have all been patient, courteous, and knowledgeable. More

Added charges are ridiculous So, Last week, I bought a jeep from them and stuck me with almost $7k worth of extra charges I didn't ask for. What should've been a $13k loan, after So, Last week, I bought a jeep from them and stuck me with almost $7k worth of extra charges I didn't ask for. What should've been a $13k loan, after trade in, became almost $21k. Read before you sign. More

The service department exceeded my expectations I don’t live in Nevada however my vehicle required major service while visiting. I was helped by Chuck in their service department & he managed to mak I don’t live in Nevada however my vehicle required major service while visiting. I was helped by Chuck in their service department & he managed to make a very unpleasant situation quite painless. I am so appreciative of the impeccable quality of service I received. I highly recommend giving Chuck a call should you ever have any service or maintenance needs. More

Greedy used car department Very polite and friendly staff.. I found them to be very overpriced on used vehicles. Even with a Cash in Hand Offer, They expected Me to pay Very polite and friendly staff.. I found them to be very overpriced on used vehicles. Even with a Cash in Hand Offer, They expected Me to pay approximately $4000 more than Bluebook on a 15 year old automobile. I will be driving out of State for my purchase. I don't think I will be dealing with Chapman for My future needs. More