Chapman Dodge Chrysler Jeep Ram Scottsdale

Having a tech assigned to Client is excellent idea. We Having a tech assigned to Client is excellent idea. We were lucky to have Nick as our tech. I like it that there is no pressure my car is always in Having a tech assigned to Client is excellent idea. We were lucky to have Nick as our tech. I like it that there is no pressure my car is always inspected and I receive a suggestion list categorized with what is urgent and what is recommended. The follow up phone call is appreciated . It shows that they care. More

Very nice to work with. All the way from sales through service. Would highly recommend. I used to take my business to Performance Dodge. I have four CDJ products. I will work with Chapman Dodge in the service. Would highly recommend. I used to take my business to Performance Dodge. I have four CDJ products. I will work with Chapman Dodge in the future. Thank you, Chapman Dodge employees for a pleasant buying and service experience. More

From the beginning, when I pruchased a vehicle from Chapman Dodge, I was treated well the saleperson was very friendly, helpful and knowledgeable and the buying experience was overall professional. Now Chapman Dodge, I was treated well the saleperson was very friendly, helpful and knowledgeable and the buying experience was overall professional. Now, when I take my vehicle in for servicing, I know that I will get the best care and satisfaction for my vehicle and I will be treated well, thank you and keep up the good work. More

Hi Tina - I'm sure you have heard by now about a customers tire falling off their truck after the first tire rotation & 2nd oil change! I brought my New Ram Pickup in for that service. Later when I customers tire falling off their truck after the first tire rotation & 2nd oil change! I brought my New Ram Pickup in for that service. Later when I picked up my truck & was on the way home my left front tire suddenly falls off and hits the median and bounces about 20 feet in the air and almost went thru the windshield of a lady in a red vehicle that was going the opposite way. I turned quickly into a parking lot & parked in a handicap spot & called 911, and Chapman. The police couldn't find where my tire went but one of your guys came and we found it in a field about 2 blocks away down by NAPA Parts store. A tow truck arrived also and I was taken back to the sales area at Chapman. Everyone was understanding and I was set up with a loaner truck. Chad mentioned that Chapman would buy the truck back and I could pick out another truck or what ever! After looking at trucks the next day with Randy Springett I found that most of the trucks had small dents on top of the cab's. The next night I came in and decided to get a Jeep instead even though it was a little more expensive. I think I deserve my $25.00 back from the Tire Rotation that was not Completed Safely. And I feel like I have been burned for something that was not my fault. Because of this I have lost my trade in value of $4500.00 that went towards my truck & now not having that value for my jeep puts me in a high payment for an extra year and now its like you got my Yukon for free! - I was nice enough to pick out a more expensive vehicle. I haven't been able to sleep very well since this happened. - Lawrence Milman. More

David Flores is a great asset to your organization. I travel extensively and I know when my wife goes to Chapmans she will be treated fairly and honestly. travel extensively and I know when my wife goes to Chapmans she will be treated fairly and honestly. More

I also get all my servicing on my VW tdi from Chapman and bought it there in 05/06 and have always had great service. Now working with Justin Lenocker very good and thats why I have switched over to getting bought it there in 05/06 and have always had great service. Now working with Justin Lenocker very good and thats why I have switched over to getting my truck serviced there. Thanks, Larry Ganem More

I appreciate the discount card sent in the mail for routine service. It was much less expensive than taking it anywhere else. The staff was curtioius and efficient in taking care of our needs. Altho routine service. It was much less expensive than taking it anywhere else. The staff was curtioius and efficient in taking care of our needs. Although it is a little further, it is worth the distance to come to have an expert work on your vehicle. More

I am a girl on a budget. I live in Avondale and have been VERY unhappy with the customer service at Avondale Chrysler. From January 2009 (until probably June 1, 2010), I have been working at a City of Tempe VERY unhappy with the customer service at Avondale Chrysler. From January 2009 (until probably June 1, 2010), I have been working at a City of Tempe water treatment facility at College & Currey and thought I'd try Chapman since I am so close and could leave me car there during working hours. WOW! Dave Colwell is great! The customer service is great. Jim, the shuttle driver, is great. I have visited Chapman twice for oil changes and a new undershield. For both visits, Chapman took my coupon from another competitor, fixed my undershield, changed my oil, rotated my tires, did 29-point check, told me what I needed to have done in the future (with no pressure), and were quick and responsive. What can I say but THANK YOU, DAVE COLWELL! THANK YOU CHAPMAN DODGE CHYRSLER JEEP!! I am very impressed. More

Nick is always very friendly, helpful, and has a great attitude every time I have had the pleasure of dealing with him. He is always willing to go the extra mile and do what ever he can to ensure prompt attitude every time I have had the pleasure of dealing with him. He is always willing to go the extra mile and do what ever he can to ensure prompt and exceptional service no matter or big or small the job is. He is a great person and a great employee, and I look forward to any future contact I may have with him. More

The customer service I received was the best I have had at a dealership ever! Rick was great and very curteous. I would recommend this service department to anyone with a Chrysler product. I would not hesi at a dealership ever! Rick was great and very curteous. I would recommend this service department to anyone with a Chrysler product. I would not hesitate to bring my Jeep or Sebring in for service needs due to the outstanding customer service I received, but unfortunately price is a factor in auto repairs and dealerships are known to overcharge. More