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Chapman Ford Lancaster - Service Center
Lancaster, PA
556 Reviews
556 Reviews of Chapman Ford Lancaster - Service Center
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March 31, 2020
I was told by the office person that I was was going to be using there shuttle service and when I got to my appointment the gentlemen told me that they were not running that that day so I had to make othe be using there shuttle service and when I got to my appointment the gentlemen told me that they were not running that that day so I had to make other arrangements after I was dropped off then and had to wait for them to come get me More
by LARSMILE05
Verified CustomerEmployees Worked With
March 31, 2020
Good experience Good work on the car and timely return. Easy to communicate with and efficient. It was also reasonably priced and worked well the insurance company. Good work on the car and timely return. Easy to communicate with and efficient. It was also reasonably priced and worked well the insurance company.. More
by cloula1993
Employees Worked With
March 31, 2020
Everyone was great even under the current condition and had my car done with in the time given. Hope everyone is well and thank you had my car done with in the time given. Hope everyone is well and thank you More
by pkilheffer
March 23, 2020
They took my car in and serviced it, despite the Coronavirus situation and took care of it quickly. Price was reasonable and I felt comfortable with what they did. Coronavirus situation and took care of it quickly. Price was reasonable and I felt comfortable with what they did. More
by matthewtfranz
Employees Worked With
March 23, 2020
My experience was great, friendly, polite, prompt service! They actually got us in before our appointment and our oil change and tire rotation was done quicker than we thought! service! They actually got us in before our appointment and our oil change and tire rotation was done quicker than we thought! More
by pkauffmanjr
Employees Worked With
March 20, 2020
Jerry very helpful Jerry did a great job and got my car completed and working. i was disappointed that on new car it was the second time my transmition was not working. Jerry did a great job and got my car completed and working. i was disappointed that on new car it was the second time my transmition was not working. it took software adjustment. Ray Horan More
by RHORAN0
Employees Worked With
March 17, 2020
My experiences at Chapman Ford, Lancaster, whether it be obtaining genuine Ford parts, or scheduling Ford service and to have Chapman preforming that service has always been excellent. obtaining genuine Ford parts, or scheduling Ford service and to have Chapman preforming that service has always been excellent. More
by trgriff
Employees Worked With
March 16, 2020
Quick I was expecting my state inspection to take much longer. I was in and out in one hour. There are comfortable places to wait. The atmosphere overall is I was expecting my state inspection to take much longer. I was in and out in one hour. There are comfortable places to wait. The atmosphere overall is beautiful and friendly. More
by JIMMD
Employees Worked With
March 16, 2020
Once again- fantastic service! Mike was on top of everything and made me feel important. The cost of the service was very reasonable and the work was very good everything and made me feel important. The cost of the service was very reasonable and the work was very good More
by CHRISMAT34
Employees Worked With
March 12, 2020
Wow factor Pulling up to a garage door and having it open......wow. Treated immediately by very friendly staff. They knew why I was there and invited me to ma Pulling up to a garage door and having it open......wow. Treated immediately by very friendly staff. They knew why I was there and invited me to make myself at home while they took care of my car. More
by Glgoodhart
