Chapman Ford Lancaster - Service Center

Had appointment for state inspection, completed quickly I used the online service to schedule an appointment for the state inspection. I was able to pick and choose a date and time that fit into my schedule I used the online service to schedule an appointment for the state inspection. I was able to pick and choose a date and time that fit into my schedule. I waited for my car, rather than drop it off. The inspection was completed promptly. I was done in less than an hour. Highly recommend this dealer's service department. More

inspection I was pleased with the service I received. The waiting area was very clean and comfortable. I was would tell my friends to go there. I was pleased with the service I received. The waiting area was very clean and comfortable. I was would tell my friends to go there. More

State Inspection The inspection was fair, fast, and easy. Service was complete in a timely manner and all necessary details regarding what was found during the inspect The inspection was fair, fast, and easy. Service was complete in a timely manner and all necessary details regarding what was found during the inspection were covered. More

Fast service I made an appointment for an oil change and needed to wait for it. I expected to be there for quite a while and expected there would be other things I made an appointment for an oil change and needed to wait for it. I expected to be there for quite a while and expected there would be other things that needed to be done. At one point I looked up and saw my car waiting there. I thought, gee haven't they even started, yet? But it was finished! No extra things needed to be done. Very fast. Very friendly. Comfortable place to wait, complete with coffee. Couldn't ask for more. More

Know what they're doing, but REALLY expensive . For the major deficiencies that were uncovered I couldn't afford to have Chapman Ford do the work so I am going to work with a local mechanic instea . For the major deficiencies that were uncovered I couldn't afford to have Chapman Ford do the work so I am going to work with a local mechanic instead. More

Initial service for F150 My service coordinator (Michael) was very helpful and informed me of what I needed to do since this was the first visit on my new vehicle. My service coordinator (Michael) was very helpful and informed me of what I needed to do since this was the first visit on my new vehicle. More

Great service They were able to fit me in last minute and get me out ahead of schedule. This is the only place I will take my car. They were able to fit me in last minute and get me out ahead of schedule. This is the only place I will take my car. More

Great Service Very pleasant and professional service experience received from Michael & Jerry. From checking in to being notified via text that my vehicle was done Very pleasant and professional service experience received from Michael & Jerry. From checking in to being notified via text that my vehicle was done to checking out. Would highly recommend them. More

Repair of Brakes The staff is always on target with their customer first mentality, and Jerry does a great job with this aspect. The team diagnosed a major brake fail The staff is always on target with their customer first mentality, and Jerry does a great job with this aspect. The team diagnosed a major brake failure quickly, ordered the parts and got them installed, so got the car back on the road in less than 48 hours. Very satisfied! More

Great Experience, Beautiful waiting Area Great locationg, fast service. The waiting area was great. Staff was Very polite and professional. Will do all my vehicle maintnace at Chapman Ford La Great locationg, fast service. The waiting area was great. Staff was Very polite and professional. Will do all my vehicle maintnace at Chapman Ford Lancaster. More