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Chapman Ford Northeast Philadelphia
Philadelphia, PA
927 Reviews
For over 40 years, Chapman has been building a reputation for excellence as Philadelphia's premier Ford dealership. With our family atmosphere and dedication to providing each and every customer with the best experience possible, there is no better place to buy and service your vehicle. Your 100% satisfaction is our #1 priority. From our large inventory of vehicles to fit every need to longstanding relationships with banks and financial institutions around the region to secure approvals, no one is better prepared to offer you the best options for your situation. Whether you have perfect credit, or need help finding a program to rebuild yours after a challenge, pay us a visit-- we will make sure you're taken care of.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 927 reviews
February 18, 2026
Our experience at Chapman Ford Northeast Philadelphia was outstanding from start to finish. The dealership staff was extremely friendly, welcoming, and helpful, making the entire process smooth and stress fr outstanding from start to finish. The dealership staff was extremely friendly, welcoming, and helpful, making the entire process smooth and stress free. Our salesman, Brian Brooks, was amazing professional, patient, and genuinely attentive to our needs. He made us feel comfortable and confident every step of the way. We purchased a 2019 Jetta for our son, and he is absolutely in love with his car. We truly appreciate the exceptional service and highly recommend both the dealership and Brian! More
by adriansmom070106
Employees Worked With
February 18, 2026
Quick and easy service! Everyone was very nice and accommodating. To those that I spoke to, they helped me and informed me on the car that I would be purchasing. Everyone was very nice and accommodating. To those that I spoke to, they helped me and informed me on the car that I would be purchasing. More
by sofiamagat061802
February 14, 2026
I’ve been coming here since 2003 and I have always been treated very well by all of the staff. treated very well by all of the staff. More
by rocker770
January 24, 2026
Had a great negotiating and buying experience with the team at Chapman Ford of Northeast Philadelphia. Brian and Keith went into overtime to get me the best rates possible on a new vehicle. Especially in team at Chapman Ford of Northeast Philadelphia. Brian and Keith went into overtime to get me the best rates possible on a new vehicle. Especially in today’s market where everything has a high interest rate. More
by Jeremy W
Employees Worked With
January 23, 2026
Brian Brooks was our sales man and he was great to deal with and a pleasure to meet with and a pleasure to meet More
by patriciapfender
Employees Worked With
January 18, 2026
Great service great price. Jim and Kirstie are the bestI I send all my friends and family to them with confidence Jim and Kirstie are the bestI I send all my friends and family to them with confidence More
by remaxsteveo
Employees Worked With
January 10, 2026
The experience could not have been easier and friendlier. I would recommend to anyone looking for a Ford. I would recommend to anyone looking for a Ford. More
by Bsabolsky
Employees Worked With
January 06, 2026
Everything went smooth as expected from this Dealership. Saleman Brian Brooks took his time with every aspect especially since this was purchased on afternoon on New Years Eve. He took time to explaining al Saleman Brian Brooks took his time with every aspect especially since this was purchased on afternoon on New Years Eve. He took time to explaining all the new features that the Explorer has to offer. Made sure I received all available discounts . This is the ONLY DealerI will ever purchase from!!! More
by hbddsesq
Employees Worked With
January 03, 2026
Don Biddle and the Chapman group made my experience a very good one. They are very friendly and professional. I am very grateful and excited to drive my 2025 Bronco Sport. It's a whole new experienc very good one. They are very friendly and professional. I am very grateful and excited to drive my 2025 Bronco Sport. It's a whole new experience coming out of driving the escape models for many years. More
by Sandy B
Employees Worked With
December 20, 2025
Simple process, went for test drive then did paperwork and out the door before I knew it and out the door before I knew it More
by dunkindolan
Employees Worked With
