Raleigh Dawson

The service center communication is horrible completely horrible.. it’s no way they keep your vehicle for more than 3 weeks and still don’t have a date as to when will you be reimbursed for your rental th horrible.. it’s no way they keep your vehicle for more than 3 weeks and still don’t have a date as to when will you be reimbursed for your rental that you had to pay outta pocket while your vehicle is being serviced. However ford is supposed to pay for the first 5 days that’s mandatory but that’s something you have to find out on your own because they surly will not inform you. My car been out the shop for 2 weeks and I still don’t have an answer as to when can I come pick up my reimbursement check. Dave the service manager keeps telling me to ask Tyler the person that was working on my vehicle, but when I do all he has is a lot of rebuttals and no clear answer. It’s completely overwhelming and stressful More

Helpful 0

Report | Print

This is the one and only place I will ever go to get any car. Everyone is always pleasant and highly professional. And they will never try to up sale you and will work within their abilities to make sure yo car. Everyone is always pleasant and highly professional. And they will never try to up sale you and will work within their abilities to make sure you leave with what you want. Thanks again. More

Helpful 1

Report | Print

Raleigh is very nice very understanding and fair I Recommend you speak and deal with him Recommend you speak and deal with him More

Helpful 0

Report | Print

I was very happy with the service and my salesman Brian Brooks. He was very knowledgeable and showed me several vehicles over the course of time that we spent together. Also like to say that Raleigh also w Brooks. He was very knowledgeable and showed me several vehicles over the course of time that we spent together. Also like to say that Raleigh also was very helpful! Thank you and I will recommend this dealership to everyone that I know looking to buy a car! More

Helpful 0

Report | Print

My wife and I dread going to car dealerships. However, Chapman Ford completely changed our view. We worked with David Greenberg and our experience was excellent; he even sang for us (Yes). Ral However, Chapman Ford completely changed our view. We worked with David Greenberg and our experience was excellent; he even sang for us (Yes). Raleigh and Hank helped make the process smooth and quick and there were no pushy sales, awkward conversations or pressure to do anything we weren't comfortable with. We drove over an hour to work with these guys and I would do it all over again. More

Helpful 0

Report | Print

This is the second F150 I bought from Don Biddle. He was This is the second F150 I bought from Don Biddle. He was very helpful very professional. I will be coming back to purchase all my trucks. This is the second F150 I bought from Don Biddle. He was very helpful very professional. I will be coming back to purchase all my trucks. More

Helpful 0

Report | Print

Chapman's service Dept. were very prompt, professional, competent, courteous and took care of everything. They took me in for am oil change very timely. competent, courteous and took care of everything. They took me in for am oil change very timely. More

by BLESSED.LINDA77 Verified Customer Verified Customer

Helpful 0

Report | Print

very professional and show great customer always friendly make you feel like a valued customer , lines of communication is always clear and polite the work done is always perfect, work is neve always friendly make you feel like a valued customer , lines of communication is always clear and polite the work done is always perfect, work is never second guess More

by ROCKSOLDIER1961 Verified Customer Verified Customer

Helpful 0

Report | Print

The dealership and the associates are fabulous. They make buying a car enjoyable and not stressful. They are knowledgeable and extremely helpful in helping you make the right decision. This is the only deale buying a car enjoyable and not stressful. They are knowledgeable and extremely helpful in helping you make the right decision. This is the only dealership I will go to. Thanks! More

by tcc21372 Verified Customer Verified Customer

Helpful 0

Report | Print

Dharren was very knowledgeable about the Ford Explorer and helped me make the best possible decision. Dharren really listened to what I wanted and spent a lot of time helping me make an informed decision and helped me make the best possible decision. Dharren really listened to what I wanted and spent a lot of time helping me make an informed decision. More

Helpful 0

Report | Print