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Chapman Ford Northeast Philadelphia
Philadelphia, PA
728 Reviews
For over 40 years, Chapman has been building a reputation for excellence as Philadelphia's premier Ford dealership. With our family atmosphere and dedication to providing each and every customer with the best experience possible, there is no better place to buy and service your vehicle. Your 100% satisfaction is our #1 priority. From our large inventory of vehicles to fit every need to longstanding relationships with banks and financial institutions around the region to secure approvals, no one is better prepared to offer you the best options for your situation. Whether you have perfect credit, or need help finding a program to rebuild yours after a challenge, pay us a visit-- we will make sure you're taken care of.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 728 reviews
March 11, 2024
We had an excellent experience with Chapman Ford! Everyone here is very accommodating and friendly. Great customer service. Highly recommend! Everyone here is very accommodating and friendly. Great customer service. Highly recommend! More
by Lisaedgar23
Helpful February 27, 2024
I was helped the second I walked in the door. Great service and great customer service!! Great service and great customer service!! More
by 9981edwardssr
February 25, 2024
I was looking for a specific car. Chapman had it, we agreed on price and made the purchase. They made the process very easy and hassle free. Chapman had it, we agreed on price and made the purchase. They made the process very easy and hassle free. More
by CB
February 22, 2024
Great sales experience. Will be back for that even though there are closer dealers to me. Don and Ed were responsive and straight shooters. Up front with me, no games, told Will be back for that even though there are closer dealers to me. Don and Ed were responsive and straight shooters. Up front with me, no games, told me what deals were or were not available, and honored everything we talked about online when I showed up to finally make the purchase. I know they worked hard to put my order in and do the model year rollovers as well when Ford was unable to meet demand (Maverick). Plus, they genuinely have enthusiasm and knowledge about cars and the market (you know what it's like when your car salesman knows less about the car than you do - it's not fun), and were even fun to chat with over email and in person. It's nice to know there's a reliable dealership in the area. Putting all the paperwork for the sale together was a little slow, but that was really the only downside to the whole experience. It barely rates a mention given all the other positives. Recommended. More
by WhatTheTruck
February 20, 2024
Jonel was courteous and straightforward about all things. He listened and helped us through the whole procedure. He gets an attaboy from me He listened and helped us through the whole procedure. He gets an attaboy from me More
by g.lauth
February 15, 2024
Maurice was very helpful in getting me the truck that I wanted. A nice guy also. wanted. A nice guy also. More
by Kingtuk55
February 10, 2024
Very easy and efficient experience. Helped with financing on the spot. Would definitely recommend to others Helped with financing on the spot. Would definitely recommend to others More
by Breardon12
February 10, 2024
It was a great experience. I love my new Ford. Raptor. I highly recommend them I love my new Ford. Raptor. I highly recommend them More
by dfarrell574
February 08, 2024
Salesman is very kind and knowledgeable about the cars. So helpful to make your decision about the car easier! So helpful to make your decision about the car easier! More
by Sheyyab
Employees Worked With
February 06, 2024
Hands down, the best service I have ever received in the last 30 years when it comes to buying a car! A++++! Both Don and Cole worked with us throughout the entire process and made it seamless and effortl last 30 years when it comes to buying a car! A++++! Both Don and Cole worked with us throughout the entire process and made it seamless and effortless! Highly recommend going to Chapman Ford to buy a car! Thanks again Don and Cole! More
by ghertzpsu
