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Chapman Ford Northeast Philadelphia
Philadelphia, PA
914 Reviews
For over 40 years, Chapman has been building a reputation for excellence as Philadelphia's premier Ford dealership. With our family atmosphere and dedication to providing each and every customer with the best experience possible, there is no better place to buy and service your vehicle. Your 100% satisfaction is our #1 priority. From our large inventory of vehicles to fit every need to longstanding relationships with banks and financial institutions around the region to secure approvals, no one is better prepared to offer you the best options for your situation. Whether you have perfect credit, or need help finding a program to rebuild yours after a challenge, pay us a visit-- we will make sure you're taken care of.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 914 reviews
Verified Customer
July 04, 2025
Very helpful, friendly, went above and beyond to help me, recommend 10 out of 10 recommend 10 out of 10 More
by isiah.lewis
July 04, 2025
Every time I come in for service, everyone is very professional, especially Bob my service writer. I can’t say enough good things about him and mechanic who works on my truck Steve Kelly. professional, especially Bob my service writer. I can’t say enough good things about him and mechanic who works on my truck Steve Kelly. More
by mtucci20105
Employees Worked With
July 04, 2025
I like taking my car to a dealer for service but will not be able to afford to do so in the future. Prices are ridiculously high. be able to afford to do so in the future. Prices are ridiculously high. More
by cemajors
Employees Worked With
July 04, 2025
I appreciate the coupon it help with the cost, and great service Thank you very much service Thank you very much More
by Nancy Torres
July 04, 2025
They take great care of their customers The service is top notch and very timely top notch and very timely More
by johnjhbrown
Employees Worked With
July 03, 2025
The Dealership as some from friendly people working there . But I am always left with an issue after leaving. After my last visit. I found dents, scratched paint and my rubber seals falling off, that i didn . But I am always left with an issue after leaving. After my last visit. I found dents, scratched paint and my rubber seals falling off, that i didn't have prior to dropping the car off. More
by jonelle.sumpter
July 03, 2025
Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent More
by carolsnyder1970
Employees Worked With
Kristen
July 03, 2025
Don’t have anything to really say about it except the service isn’t bad just wish the oil changes could be quicker service isn’t bad just wish the oil changes could be quicker More
by Bgorham0
Employees Worked With
July 02, 2025
The service was no good I will never go for service there any time it’s truth any time it’s truth More
by Eddielop1955
