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Chapman Ford Northeast Philadelphia
Philadelphia, PA
824 Reviews
For over 40 years, Chapman has been building a reputation for excellence as Philadelphia's premier Ford dealership. With our family atmosphere and dedication to providing each and every customer with the best experience possible, there is no better place to buy and service your vehicle. Your 100% satisfaction is our #1 priority. From our large inventory of vehicles to fit every need to longstanding relationships with banks and financial institutions around the region to secure approvals, no one is better prepared to offer you the best options for your situation. Whether you have perfect credit, or need help finding a program to rebuild yours after a challenge, pay us a visit-- we will make sure you're taken care of.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 824 reviews
December 04, 2019
oil change was done Everyone I spoke to was very polite and respectful. My lease is up January 2020 and I will come back and deal with Dharren, he helped me out with my a Everyone I spoke to was very polite and respectful. My lease is up January 2020 and I will come back and deal with Dharren, he helped me out with my auto connect and I remember so I and went back to him because he was very nice, even though I leased my vehicle from another dealer More
by LINDA3540
Verified CustomerEmployees Worked With
December 03, 2019
Great!!!! Phil Agricoli is a great salesman he answered every question I had and very friendly. It was a great experience getting my new car. Thanks Phil for Phil Agricoli is a great salesman he answered every question I had and very friendly. It was a great experience getting my new car. Thanks Phil for all your help. More
by iceman_sm66
December 03, 2019
Keith was excellent in dealing with Got a good price on my trade in and used car as well. They worked with me on the price for both. Thank you Keith and Nunzio for making it a smooth tra Got a good price on my trade in and used car as well. They worked with me on the price for both. Thank you Keith and Nunzio for making it a smooth transition More
by petepal215
December 03, 2019
It was great I dropped my car off for service and it was ready for pickup in a couple hours. Really awesome service and people I was really happy I dropped my car off for service and it was ready for pickup in a couple hours. Really awesome service and people I was really happy More
by sdargan25
December 01, 2019
New water pump Brought my car in to get my water pump replaced. Not only did they make sure I had a rental to use to get to work Monday but the car was finished Mo Brought my car in to get my water pump replaced. Not only did they make sure I had a rental to use to get to work Monday but the car was finished Monday afternoon. 👍🏻 More
by rocker770
November 29, 2019
Clean and Lubricate Joints Received quality car service in a timely manner and at an affordable price. I arrived at 8 am and my car was repaired by noon. Received quality car service in a timely manner and at an affordable price. I arrived at 8 am and my car was repaired by noon. More
by rhatcher10
November 28, 2019
I needed to undergo a state inspection. I needed to have my state inspection. I believed that It would be a normal appointment. Although I needed new tires this time, it was a relativel I needed to have my state inspection. I believed that It would be a normal appointment. Although I needed new tires this time, it was a relatively easy process. More
by LGORRELL71
Employees Worked With
November 27, 2019
Terrific, quick, and professional Brian was amazing. He found exactly what I was looking for and he was able to make the deal work for me. I was extremely happy how everything played o Brian was amazing. He found exactly what I was looking for and he was able to make the deal work for me. I was extremely happy how everything played out. He was efficient and professional. More
by Lvelez28
November 26, 2019
Amazing Service I was in and out of the service department in less time than projected. I believe that they may have hired more mechanics. I was shown parts that ne I was in and out of the service department in less time than projected. I believe that they may have hired more mechanics. I was shown parts that needed replacement for the first time which I very much appreciated. Very friendly and professional staff. A great experience. More
by carol.starr
Employees Worked With
Other Employees :
The employee that greeted me at the car and was with me the whole way. Apologies for not knowing his name.
November 26, 2019
Service was on time. Service was on time and I was informed about the status of my inspection. Also, previous records were on file so needed work that needed to be done wa Service was on time and I was informed about the status of my inspection. Also, previous records were on file so needed work that needed to be done was done. More
by TODYNIEC
