Chapman Ford Northeast Philadelphia

These people try their best and work really hard to satisfy customers. I have no complaints. satisfy customers. I have no complaints. More

I just bought my second new vehicle from them in the past few years. Great experience both times. Very accommodating and understanding. Brian is great! few years. Great experience both times. Very accommodating and understanding. Brian is great! More

I recently took delivery of my new 2026 F-150 from Chapman Ford and couldn't be happier with the experience. Brian Brooks was outstanding from start to finish. Brian was honest, fair, knowledgeable, Chapman Ford and couldn't be happier with the experience. Brian Brooks was outstanding from start to finish. Brian was honest, fair, knowledgeable, and never made me feel pressured. He took the time to answer every question, made sure I received every incentive I qualified for, kept me informed throughout the process, and followed through on everything he said he would do. It's refreshing to work with someone who genuinely cares about doing right by the customer. This is not my first F-150, and I've worked with other salespeople over the years. Brian earned my trust, and I'll gladly work with him again in the future. If you're looking for a straightforward, professional salesperson who treats people with respect and makes the buying process easy, I highly recommend asking for Brian Brooks. Thank you, Brian, for making this such a smooth and enjoyable experience. I truly appreciate everything you did. More

Great service quick and professional most importantly is that they are an honest dealer I highly recommend that they are an honest dealer I highly recommend More

My ca was taken right on time , the service writer Allyssa was friendly and knowledgeable. They took care of my problem quickly and even followed up the next day on some questions that I had about ex Allyssa was friendly and knowledgeable. They took care of my problem quickly and even followed up the next day on some questions that I had about extending my warranty. More

This dealer took care of my broken window switch in one hour with no appointment! hour with no appointment! More

Alyssa has great customer service. I recommend you see her as you pull in for service. She made me feel very comfortable, while waiting for my car to be service I recommend you see her as you pull in for service. She made me feel very comfortable, while waiting for my car to be service More

I wish I remembered her name, the service manager I worked with was very warm and welcoming. She even helped me use my Ford points, which I was very grateful for. They performed an annual inspection a worked with was very warm and welcoming. She even helped me use my Ford points, which I was very grateful for. They performed an annual inspection and an oil change in under 2 hrs. They got me back and on my way! More

Very helpful, fully explained all details & very friendly. Hardly any wait time, very accommodating, nice experience. friendly. Hardly any wait time, very accommodating, nice experience. More

It’s been several years since I’ve been to Chapman's Ford dealer for service because I moved out of the city. But I recently had service done, and as always, no issues. It felt good to go back and see famili dealer for service because I moved out of the city. But I recently had service done, and as always, no issues. It felt good to go back and see familiar faces. They have serviced all my Fords since 04, 3 Explorers, and now my Escape. They are but a few minutes from my job. So I drop it off and pick t up after work. Thank you, and keep up the great work. More