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Chapman Ford Northeast Philadelphia

Philadelphia, PA

4.7
734 Reviews
For over 40 years, Chapman has been building a reputation for excellence as Philadelphia's premier Ford dealership. With our family atmosphere and dedication to providing each and every customer with the best experience possible, there is no better place to buy and service your vehicle. Your 100% satisfaction is our #1 priority. From our large inventory of vehicles to fit every need to longstanding relationships with banks and financial institutions around the region to secure approvals, no one is better prepared to offer you the best options for your situation. Whether you have perfect credit, or need help finding a program to rebuild yours after a challenge, pay us a visit-- we will make sure you're taken care of.
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9371 Roosevelt Blvd

Philadelphia, PA

19114

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Showing 734 reviews

April 10, 2019

Great Service I have been using Chapman to service my vehicle for at least five years now since I bought my vehicle from them. I have always received great service More

by GDODDERER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Stevenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2019 -

Chapman Ford Northeast Philadelphia responded

Thank you for your kind words! We truly appreciate it and hope to see you again soon!

April 10, 2019

Service Great service from beginning to end. Made appointment online. Bob kept me advised during my time at Chapman. Follow up from Chapman to make sure every More

by mctustin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Keisler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2019 -

Chapman Ford Northeast Philadelphia responded

Thank you for your wonderful feedback! We hope to see you again soon!

April 10, 2019

All of the work was completed in a timely manor From when my car was dropped off to the time I picked it up everyone was professional the work was completed in a timely manor More

by FRANTOM88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lonnie
Apr 11, 2019 -

Chapman Ford Northeast Philadelphia responded

Thank you for your kind words! We hope to see you again soon.

April 10, 2019

Awesome service I wouldn’t go anywhere else to buy or service my vehicles. I have been going to Chapman for 34 years. I can always count on them More

by Steve K
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Keisler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2019 -

Chapman Ford Northeast Philadelphia responded

Thank you, Steve! We truly appreciate it and hope to see you again soon!

April 10, 2019

Recall service was completed the same day, very fast and professional service. I've used this place a few times, and will continue to do so. Professional, consisten More

by padeerhunter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Keisler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2019 -

Chapman Ford Northeast Philadelphia responded

Thank you! We truly appreciate you taking the time to leave us a review and we hope to see you again soon!

April 10, 2019

Awesome service I had to take my car in for an air bag recall and problems with my key fob. I went on a Saturday, yes a Saturday morning at 8. James was awesome! He g More

by shalanesmith9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Melnick
Apr 11, 2019 -

Chapman Ford Northeast Philadelphia responded

Thank you for your kind words! We truly appreciate it and hope to see you again soon.

April 10, 2019

the car was inspected and it was fine. If it takes long bear with it. These people have a lot of cars there. It takes a while to get to all these cars. More

by DORISNORMA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Keisler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2019 -

Chapman Ford Northeast Philadelphia responded

Thank you for your feedback! We hope to see you again soon.

April 10, 2019

Vehicle service Had a service appointment for my F150. When I arrived Bob handled everything professionally and it was a pleasure along with him. He had my vehicle co More

by jnlb50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Keisler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2019 -

Chapman Ford Northeast Philadelphia responded

Thank you for taking the time to leave us great feedback! We truly appreciate it and hope to see you again soon.

April 10, 2019

Make Bob a Manager! Bob has been helping my family with all of our vehicle service needs for...25 years now? I think that number is right, ever since my dad got his 1994 More

by NickNickBoBickBananaFanaFoFick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Keisler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2019 -

Chapman Ford Northeast Philadelphia responded

Thank you for your kind words, Nick! We truly appreciate your feedback and hope to see you again soon!

April 10, 2019

10,000 mile tuneup Very knowledgeable, responsive.and reliable. I appreciate the service over the years, and I will continue to recommend the Chapman Service. Departmen More

by SHIBE50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Keisler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Masusock
Apr 11, 2019 -

Chapman Ford Northeast Philadelphia responded

Thank you for your kind words! We hope to see you again soon.

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