Chapman Ford Northeast Philadelphia

Oil & tire rotation First time I use the new Express Service. Couldn’t believe how fast it was, in & out . Recommend highly. Only thing was a didn’t have coupon, by the w First time I use the new Express Service. Couldn’t believe how fast it was, in & out . Recommend highly. Only thing was a didn’t have coupon, by the way in came in the 2days later. I could have saved approximately $20, well I guess that the luck or bad luck of the Irish. More

Recall with Inspection Jim was very nice and kept me informed on my vehicle. I also received plenty of reminders of my appointment. I was disappointed that I received coupon Jim was very nice and kept me informed on my vehicle. I also received plenty of reminders of my appointment. I was disappointed that I received coupons I thought I could use for my VW but was told it was only for Ford Vehicles. More

Consistently Great My go to location for getting my Ford worked on. Very reliable and straight forward when it comes to my SUV’s status after 40,000 miles. My go to location for getting my Ford worked on. Very reliable and straight forward when it comes to my SUV’s status after 40,000 miles. More

All done without any fuss I've used this place a few times, and will continue to do so. Professional, consistent, honest and reasonably priced. I have no reason to go elsewhere I've used this place a few times, and will continue to do so. Professional, consistent, honest and reasonably priced. I have no reason to go elsewhere. More

Good Service Steve was very nice and helped me with my inquiry. He even offered me the use of a rental care, if necessary but as it turned out I didn't need to tak Steve was very nice and helped me with my inquiry. He even offered me the use of a rental care, if necessary but as it turned out I didn't need to take advantage of the offer. I have to bring the car back in for service at a time that is more convenient for me because I had to leave after being there for 90 minutes. They always deliver good service. I will be using Chapman Volkswagen again in the very near future. More

Ignition key tumbler broke Tech rebuilt the tumbler the next day. Had to wait for parts kit. The dealer provided at no charge, transportation home for me since I had to leave th Tech rebuilt the tumbler the next day. Had to wait for parts kit. The dealer provided at no charge, transportation home for me since I had to leave the vehicle over night. More

Great as always I have no complaints everyone is easy and great to work with. I get all my scheduled maintenance and repairs done. Service and sales team are great. I have no complaints everyone is easy and great to work with. I get all my scheduled maintenance and repairs done. Service and sales team are great. More

Excellent Service The service at Chapman is second to none. Don Reed went out of his way to make sure our expectations were exceeded and that we were happy with the se The service at Chapman is second to none. Don Reed went out of his way to make sure our expectations were exceeded and that we were happy with the service provided. Hank in finance was very thorough and worked diligently to get us through the paperwork. Mike was very helpful in terms of the sales process. In summary, the entire buying process was very smooth from start to finish. I would encourage anyone in the market for a new car to visit Chapman first as they have a large inventory and a knowledgeable staff. More

Very happy VW owner Chapman makes it easy to buy a car. I am a very happy VW owner. Kudos go out to Don Reed, Bob Kozub, Blake Rosenberg and Jim Casey, This is my 3rd VW. Chapman makes it easy to buy a car. I am a very happy VW owner. Kudos go out to Don Reed, Bob Kozub, Blake Rosenberg and Jim Casey, This is my 3rd VW. Chapman is the very best dealership I’ve ever bought an auto from. Thanks guys. More

Good service Did not have all money for purchase let me take car come back next day with rest of cash only thing is when came back to pay had question about car sa Did not have all money for purchase let me take car come back next day with rest of cash only thing is when came back to pay had question about car salesman ignored me I realize he was busy but I spent a lot of money feelshould have been friendlier More