Chapman Ford Northeast Philadelphia - Service Center

They kept me updated on my repairs and the workman ship was perfect. Their staff is helpful and nice. I think I will get my repairs done from them next time as well was perfect. Their staff is helpful and nice. I think I will get my repairs done from them next time as well More

I love Bob my serviceman! I don't want him to retire but when he does, I how I can have Chrissy as my service gal!! I don't want him to retire but when he does, I how I can have Chrissy as my service gal!! More

The dealership was great n explained everything n the Manager Keith was grateful n very helpful when I was shopping for a car. Manager Keith was grateful n very helpful when I was shopping for a car. More

John was friendly and very professional. He helped me in every step. Everything went smoothly with the service of my vehicle. He helped me in every step. Everything went smoothly with the service of my vehicle. More

Service was superb, as always. Staff is considerate and efficient and service is detailed and convenient. Staff is considerate and efficient and service is detailed and convenient. More

I was not please with the time my vehicle was in the shop, My explorer was in there 2 weeks. I was told that the warranty company had to send A inspector to check the claim and until then, I had to wait shop, My explorer was in there 2 weeks. I was told that the warranty company had to send A inspector to check the claim and until then, I had to wait. To make A long story short, I think the dealer could have accommodated me with A loaner or set up A rental. I spent 1700.00 plus the warranty company picked up 1300. This was A expensive visit for this vehicle. The service writer was A average dealer service guy, generic explanations for the delays and issues. I will not be returning to Chapman Ford for service ever. More

I was very satisfied with the service II received! I will definitely take my vehicle back to Chapman for service. I will definitely take my vehicle back to Chapman for service. More

The service department staff are Professional and there service is done right and . Their staff from scheduling appointments to work done are very accommodating. service is done right and . Their staff from scheduling appointments to work done are very accommodating. More

Prompt greeting upon arrival. All work to be done explained simply and accurately. Excellent service. All work to be done explained simply and accurately. Excellent service. More

Greeted with respectful, and courteous employees. Vehicle was serviced in a timely manner. I received mechanical report on all repairs , before and after service. Vehicle was serviced in a timely manner. I received mechanical report on all repairs , before and after service. More