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Chapman Ford Northeast Philadelphia - Service Center

Philadelphia, PA

4.2
444 Reviews

444 Reviews of Chapman Ford Northeast Philadelphia - Service Center

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July 05, 2025

It can be difficult actually reaching the desired party through the phone prompt system. The staff are friendly both on the phone and in person. More

by crissytd2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Keisler
4.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Fernandes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristin mcnally
July 05, 2025

Always a pleasure working with the Chapman team especially Kristin and the various techs, awesome More

by twogirlz2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristin
July 05, 2025

Me gustó este dealer, hicieron buen trabajo con mi carro, lo arreglaron muy bien y hasta ahora no ha fallado. More

by margara7712
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Keisler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Fernandes
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 05, 2025

The service representatives were quick, kind, efficient. I will recommend this service location to everyone. More

by mrstmitchell70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Keisler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Fernandes
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 05, 2025

Great to deal with close to home staff always nice to you and fast service More

by drksyd6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Keisler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Fernandes
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 05, 2025

Communication was horrible still having problems with my truck. They’re giving me to run around not answering the phone. They promised me that they would reimburse me for my truck payments while truck was i More

by B.warner1983
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bob Keisler
1.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Fernandes
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 05, 2025

This dealership is dependable, they usually complete the work on time with great professionalism and with first class service. More

by WASSAYE6888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
July 05, 2025

The service department staff are Professional and there service is done right and . Their staff from scheduling appointments to work done are very accommodating. More

by drugg142
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Keisler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Fernandes
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 05, 2025

Prompt greeting upon arrival. All work to be done explained simply and accurately. Excellent service. More

by AMENAW
Recommend Dealer
Yes
Employees Worked With
Bob Reiser
July 04, 2025

Every time I come in for service, everyone is very professional, especially Bob my service writer. I can’t say enough good things about him and mechanic who works on my truck Steve Kelly. More

by mtucci20105
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Keisler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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