Back

Chapman Ford Northeast Philadelphia - Service Center

Philadelphia, PA

4.2
444 Reviews

444 Reviews of Chapman Ford Northeast Philadelphia - Service Center

Sort by
June 28, 2025

I will let you know when I get a new car Hopefully within the next few weeks More

by bsmccaskill
Recommend Dealer
Yes
Employees Worked With
Israel
June 28, 2025

Easy to deal with Kristine when she’s working. Get the job on time. Overall very satisfying More

by mohammad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristine
June 28, 2025

Convenient and fast service and also delivered the vehicle back to me when it was done. More

by cwflaherty1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Keisler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Fernandes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler
June 27, 2025

Excellent, timely service - Bob Keisler is always very helpful and is a real asset to Chapman Ford! More

by gflossg0420
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Keisler
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 27, 2025

Communicated effectively with me as the job progressed. Delivered the vehicle on time. Excellent service. More

by DFESS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa
June 26, 2025

The service representative was courteous and I like the video from the mechanic explaining everything. More

by DRedd1028
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Keisler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Fernandes
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 26, 2025

My car was there all week and nothing was done. I tried to reschedule the following week and the next appointment was 2 weeks out. Shouldnt take nearly a month to get an update done More

by hamader98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Roy Fernandes
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alyssa
June 25, 2025

I found this dealership to be a very friendly and courteous dealership. The dealership was very timely as well. More

by TABGROUP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Keisler
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 24, 2025

Expensive cost and slow service. Expensive unjustified cost and very slow service. No more. The Ford Escape will serviced by AAA Willow Grove Car Care. More

by JKolak59
Recommend Dealer
No
June 24, 2025

As usual service was done professionally with all bases being covered. Even took care of recalls. Had a small problem before I left but they paid immediate attention with concern and fixed minor problem, p More

by terrynsam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Keisler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Fernandes
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
4
...