Chapman Honda

Dropped the Sway Bar I was a little disappointed after a service visit on the 24th of October when the sway bars for the read of my car were not in stock. I was told that I was a little disappointed after a service visit on the 24th of October when the sway bars for the read of my car were not in stock. I was told that they were ordered and I'd get a call when they came in and we'd schedule an appointment. Nearly 3 weeks later I finally left a message for the Service Advisor (Rene) that I had worked with ... a week later still no returned call. So, I called the parts department and was told that they had not been ordered. Thankfully, a different Service Advisor (Matt) helped me get this service completed yesterday. I've come to expect a bit more from my Honda Dealer and the Service Department ... this is my 5th Honda, so you could say I'm a loyal customer. More

Excellent and speedy service Stacy the service technician was very friendly and helpful. We were surprised to see that it took less time to have the oil changed and rotate the tir Stacy the service technician was very friendly and helpful. We were surprised to see that it took less time to have the oil changed and rotate the tires this time. We are very grateful for her service thank you More

LUPITA Finn helped us leave with a 2017 Honda Civic! Service was very good. LUPITA was so helpful. We weren't sure what to get our College bound daughter! LUPITA Finn was very helpful and assisted in our Service was very good. LUPITA was so helpful. We weren't sure what to get our College bound daughter! LUPITA Finn was very helpful and assisted in our decision on the Honda Civic. It is a relief that she can go to any Honda dealer for maintenance. Our daughter even named her car"LUPITA" after the salesperson!!! More

Stacy Ponce was a wonderful Service Advisor. I had stooped going to Chapman for my service because last time the Service Guy quoted me for cabin filter change $140.00 and for the Engine one $70 s I had stooped going to Chapman for my service because last time the Service Guy quoted me for cabin filter change $140.00 and for the Engine one $70 some Dollars.came home and told my husband. He looked at the engine one and First of all it didn't even needed to be change and Second; we quoted other places and find out that the quotes given to my at Honda was a total rip Off. In this last visit with Stacy it confirmed again. she advice me to change the cabin filter for $44.00 dollars. I thought wow. this guy really wanted to rip me off. She was very efficient in advice me in the overall maintenance of my car and explained the importance of it in full detail. I would definitely go again, But Only with her there. More

"Best new car buying experience ever!!!" We had the best experience here, came to look at the car we wanted. We got a perfect, beautiful Accord and drove off happier than expected!! Amy Salte We had the best experience here, came to look at the car we wanted. We got a perfect, beautiful Accord and drove off happier than expected!! Amy Salter and Sylvia Kountz made it happen and We highly recommend this place to anyone. More

Excellent job by Chapman Honda Chapman Honda completed the work needed on my CRV, plus additional work at no cost for a recall. They even applied a 10% coupon after I'd left the cou Chapman Honda completed the work needed on my CRV, plus additional work at no cost for a recall. They even applied a 10% coupon after I'd left the coupon at home. More

Best new car buying experience ever!!! Sales person, Lupita Finn provided a completely profession, fast and smooth car buying process. We left with an awesome car at a great price! Lupita Sales person, Lupita Finn provided a completely profession, fast and smooth car buying process. We left with an awesome car at a great price! Lupita amazingly made that happen as we were not planning on buying a car that night, but are so happy we did. Thank you, Lupita!! Thanks also to Vince in finance, who processed our loan very quickly and found us a lender offering a half point lower interest rate! More

Oil Change Experience Stacy helped us out today and provided friendly, professional, and excellent service. We came in for a oil change service and were helped right away a Stacy helped us out today and provided friendly, professional, and excellent service. We came in for a oil change service and were helped right away and handled in a timely manner. A+ experience More

Quality Guest Service From the salesman Gary, to the General Sales Manager, Chapman Honda provided me with all star guest service throughout my entire car purchse experienc From the salesman Gary, to the General Sales Manager, Chapman Honda provided me with all star guest service throughout my entire car purchse experience. Thanks Chapman Honda! More