Chapman Honda

A minor repair received gold star treatment. The window washer stopped spraying water on the windshield. My 2014 Accord is still under warranty. The folks at Chapman gave me friendly, fast ser The window washer stopped spraying water on the windshield. My 2014 Accord is still under warranty. The folks at Chapman gave me friendly, fast service. I have never received maintenance service from a dealer that equals theirs. More

A Great Dealership, I highly recommend Chapman Honda I can honestly say, this is one of the finest dealerships in the United States. I have dealt with many dealerships over my years of driving and Chapm I can honestly say, this is one of the finest dealerships in the United States. I have dealt with many dealerships over my years of driving and Chapman Honda of Tucson stands out as the finest. They are very professional, friendly and knowledgeable. More

I got exactly what I wanted, on my terms. I have purchased many new/used cars over the years. It's always a frustrating experience that takes all day. I get really tired of the salespeople and I have purchased many new/used cars over the years. It's always a frustrating experience that takes all day. I get really tired of the salespeople and dealerships that are constantly upselling. It's insulting to me... as though I don't know what I want. I really liked working with Slimann. He asked me the basics of what I was looking for, then showed me exactly what I asked for. Nothing more. He was very knowledgeable about the features in each model and everything available in their inventory. He was more concerned with earning my business instead of just selling a car. My kids appreciated the complimentary hot chocolate, popcorn, and big screen TV. I appreciated it because my kids were occupied while I shopped. In the end, I got exactly what I wanted on my terms. I highly recommend Chapman Honda, but my highest recommendation is to talk to Slimann. I will buy another car from him when the time comes. More

Great experience for first time buyer! I recently walked in to chapman Honda to see what I would even be able to get approved for. Thinking I would be told my credit score was too low. I di I recently walked in to chapman Honda to see what I would even be able to get approved for. Thinking I would be told my credit score was too low. I did not expect anything out of the visit except to be let down and denied. As soon as I walked in I was introduced to "Frenchy." He was so cool and friendly! He said "lets run your app and see what happens!" I ended up getting approved for a loan and bought my first car! Over all it was a great experience for me. He never made me feel pressured and same thing with two of the financial guys. I would just like to thank them for everything they did for me! I definitely will recommend chapman Honda! Thanks again guys! ?? More

awesom service Angel was very helpful and had my car ready go in less then 45mins. I give him 5 stars. I would recommend Angel to all my family and friends Angel was very helpful and had my car ready go in less then 45mins. I give him 5 stars. I would recommend Angel to all my family and friends More

Tire Replacement I purchased a 2014 Audi A5 in November of 2015. After about a month of driving the car the rear driver side tire was having an issue with a leak due I purchased a 2014 Audi A5 in November of 2015. After about a month of driving the car the rear driver side tire was having an issue with a leak due to a puncture. Upon going to get this issue fixed it was noticed that the other tires on the car looked to have been driven under inflated and were damaged to the point that it was recommended I purchase new tires. I had inflated the tires to the proper PSI upon getting the car so I know the damage to the tires wasn't caused by me in the span of a month to the point I would need to invest up to $1000 on tires for a car I've only had a month. This had to have been done by the previous owner and the car was sold with damaged tires. To make a long story short, Carl Arrington was able to work with his management as well as the Audi service management to get three of the damaged tires replaced as well as repairing the tire with the leak issue. Prior to having this issue resolved I was planning on returning the car due to my frustration with having to deal with an issue I thought I shouldn't be dealing with on a car I'd only had 1 month. Many thanks to Carl for hearing me out and getting the right people involved to assist me with this issue. This is a great example of customer service and understanding that I will remember for a long time. More

Friendly Sales person Overall pleasant experience and atmosphere, felt a little bit pressured to buy used car with low milage. Minor defect on bumper was not disclosed upf Overall pleasant experience and atmosphere, felt a little bit pressured to buy used car with low milage. Minor defect on bumper was not disclosed upfront but was fixed later without charge. More

THANK YOU ALEX MURILLO! I want to thank you Alex for his exceptional service, professionalism, and courtesy. What set Alex apart from every other salesperson is his patience, I want to thank you Alex for his exceptional service, professionalism, and courtesy. What set Alex apart from every other salesperson is his patience, respect, and genuine enthusiasm for the job and care for the customer. Alex did whatever he could to make my first car buying experience as close to stress-free as possible. More

A+ Service and Repairs Although he wasn't my service advisor, his helping me at my asking, was A+, the employee of whom I am talking about is Jason Cowdry, he deserves to be Although he wasn't my service advisor, his helping me at my asking, was A+, the employee of whom I am talking about is Jason Cowdry, he deserves to be employee of the month. What all he could do, he did beyond well. He's a grand asset to and for this company, don't let him go, if it can be helped. I was mad when I got there on Monday morning ( 12-7-2015 ) after work cause my car kept going back and forth to H (HOT), and although I wasn't planning on my car being there at the shop all day Monday, that was what it took in order to get the problem fixed, and therefore, when I noticed Jason, he immediately asked what was going on with the car, cause I was there a day or two earlier, and they had replaced a cap that needed replaced, Jason and I got to talking while he was working, naturally, and while I was mad that my car was doing what it was doing, he talked to me and gradually calmed me down and from there, I put my car headache(s) in his hands, and I am grateful that I did. The other day when I was there and a new cap was put on, I noticed Jason helping out another customer, and while watching him help her, I was then and am still pleased with his customer service ethics, they were genuine and grand, his work was seen through him. Grand Thanks Jason!!!!! Happy Holidays to you and your family!!, Respectfully Tami. 12/11/2015. Friday. I want him to be my service advisor from here on in. More